Iberostar Waves Dominicana

The Iberorstar Domincana resort marketed itself as get 2 for the price of 1 with access to adjoining resort "Iberostar Punta Cana". That was very misleading as the Iberostar Punta Cana was just another building with rooms and they both shared the same amenities. ie. pool, restaurants, etc. [Details]

First it took over an hour to check in, when we found out the location of our room we asked if we could move to a closer location to the pool and beach as my wife injured you foot and had difficulty walking the long distances to the restaurants etc, as there are no golf cart available to take her. We paid an additional US $180 to upgrade, Room was very poor condition, AC fan sounded like a helicopter so we had to turn it off and left the door open all night. Food was very poor, after 2 nights we gave up and upgraded to Iberostar Selection Coral Club next door for an additional US$ 1,275 for the last 5 days with 100% better service, golf cart pick ups, Restaurants, and location on the beach with multiple covered beach chairs, pool, and bar service. Would not recommend the hotel or go back to it again. We would book the Selection resort instead [Details]

Our vacation at Iberostar Dominicana was excellent! We were always made to feel like we were taken care of and appreciated. The staff was incredibly helpful, approachable, and ready to help us with anything. Will-Smith, Jazmin, Carlos, Damian, Batista, Angie, and Lima, just to name a few, were rock-solid stand-up people. The buffets are awesome with so much choice and such great food! The a-la-carte restaurants were good (but not amazing). The bars, bartenders, and table servers were great! The pool is beautiful and clean, and the beach was awesome, as staff worked tirelessly to maintain it clean from the sargassum that was washing up on shore. The other neighbouring resorts had absolutely no one cleaning up their seaweed! The entertainment staff are always happy and have lots of activities to keep you busy. The rooms could use some updating but were in good condition and were always clean. The gardens were immaculate and always tended to by the gardening staff. Overall a 9 out of 10. [Details]

We had an Awesome time at the Iberostar Dominicana! Nice room and liked the size of this resort, large enough to not feel crowded and small enough to be close to Pool/Beach/Food at all times. Buffet food was very good as were the 3 A la Carte restaurants we ate at (Smokehouse, Mediterranean, French). 95% of the staff were absolutely outstanding!!! [Details]

I travelled with my son (22), daughter (18), and daughter's boyfriend (17) Dec 12-19, 2022.

From our arrival at the hotel to our departure, we were very pleased with everything! Plenty of staff at the resort who were super nice and eager to help out. Our rooms and the hotel were clean and well maintained. Lots of activities. Great entertainment and activities during the day and night. Pools were great. Beach was great (water was pretty rough so quite a bit of seaweed washed up, but they worked hard to clean up the beach).

Loved the refillable glass bottles and the filling stations for purified water! Restaurants were great. Food at the buffets was fresh and enough variety was offered so we didn't get bored of the offerings (I eat vegan and had plenty of choice). Wifi was strong and reliable. The weather was AMAZING at this time of year too! [Details]

Hotel and the property is beautiful. Staff are friendly and courteous, rooms were spacious - overall it was a good holiday, The only negative I would say was the food. The buffet food was repetitive and dinner reservations was a joke - good luck in getting one! We stayed at Iberostar's in Jamaica and Mexico and one thing that get us back is the food. Unlike the other Iberostar's there is no 24 hour snack buffet - just in case you arrive too early or late or have an early morning excursion planned. Pool bars were always busy, with perhaps just two service staff going around. Had we to have a good dining experience, our stay would have been really memorable. [Details]

Overall a positive experience. [Details]

This was our second time back! We loved it the first time and loved it the second time! They had a "Welcome Back" banner on our door and 2 T-shirts! The resort is beautiful. The food was always plentiful and fantastic. All alacartes were really good that we attended. [Details]

The hotel accommodations,the service and the employees were beyond our expectations. The food was plenty with an abundance of variety. We enjoyed our stay and would recommend this hotel to others.
Thank you Iberostar for a great experience. Our next stay will definitely be a longer one. [Details]

This was the best vacation ever with our friends. The staff go over their heads to please you. The food is fantastic, the beach is the best, the room is very clean with big comfortable bed, huge balcony and the view is breathtaking.

Thank you Aris, without you this would not have been the amazing trip it was. You made this week a memorable one!

We cannot wait to go back!
Take care my friend!

Claudette [Details]

My husband and I have been at this resort several times and will continue to go. The service, the grounds, the food, the beach and the entertainment are excellent.

It is extremely safe and have never had any problems. You do not get hassled by beach vendors or anywhere.

The staff is what makes this place wanting us to come back. We are going back a second time this year and although we could have the choice to go elsewhere, we really have no desire to go to other places. For us, its our corner of the world we call paradise.

Finally a special heartfelt thank you to Aris at the front desk and Kimito Paulino at the Huguey buffet. These two people took such good care of us and we are trully excited to go back to see them and experience what true customer service should be. Muchas Gracias mi amigos. [Details]

Our vacation started with a warm greeting and a happy smile by the assistant manager Aris. Cocktails were served while Aris explained the resort's facilities and services offered. The room was spacious, equipped with brand new mattresses, modern bathrooms and a nice balcony. The resort is clean and well maintained, landscaping was top notch with tons of palm trees and flowers. The staff on the resort was dedicated, polite and always ready to serve us. The beach is magnificent, with an abundance of palapas with enough place to put 4 chairs under it. The highlight of the trip was definitely the quality of the food. The Buffet had an amazing variety for every taste. The specialty restaurants were the best as they served high quality meats and top grade steaks. Again,a special thanks to Aris for an amazing job during our stay. He was always available when needed! His dedication was appreciated. We will be back soon [Details]

Very clean resort, friendly staff, beautiful beaches and pools. The food was okay. Liked that they have a lifeguard at the beach. Enjoyed the long walks on the beach. [Details]

We have become experts on this resort. We have been there a total of 5 weeks in the past 4 years and consider this place our second home. This time however we observed more the other tourists interaction with the staff. It amazes us how some people expect so much. These people work so hard and try their best to ensure all is perfect. It can happen that certain things get overlooked and if this is the case, just ask. In all of our times at this resort, we have learned to not be affraid to ask if we need anything in the very few times we have had to ask.

Please be generous and tip accordingly. We can't get over how many people don't tip. Yes these people need to make a living like we do. It is not about buying better service, it is to show respect for how hard they work.

We met the acting Director General Rosario Rosario and got to speak with her for a while. She takes great pride in the Dominicana and all the staff that work so hard. He professionalism reflects down to the staff. The list of people to thank is far too long but there are certain people that need to be mentioned.

Aris at the front desk is a perfect example of attention to customer satisfaction. We cannot thank him enough for all that he did for us.

Kimito Paulino at the Higuey restaurant took such good care of us. We always sat at the same table and he made that spot so special for us and his service is amazing not to mention, the Mimossas which are a great way to start the day. Thank you Kimito, you have become a true friend.

Francesco at the Lobby Bar made the drinks exactly how we wanted. My wife has a specific way of having a Martini and he made it exactly like she loves them.

The Star Friends really outdid themselves with the new show called " On the Rock" You must see this show. We have seen all the shows at this resort and this beats all of them including the Micheal Jackson impersenator show.

In closing, we love this place so much, we are going back in a few weeks for another stay. We are bringing my wife's senior parents which have never been anywhere like this. I am positive Rosario and her entire staff will make this first visit of theirs, the most memorable vacation they have ever had and making them like us, go back time and time again.

We are trully so gratefull to everyone for making the Dominicana feel like home. Again special thanks to Aris and Kimito Paulino. These two guys will go way out their way for you.

See you all soon...we are excited to go back. [Details]

i traveled to the Iberostar Dominicana with a group of 6 from April 30th to may 10.
i was very pleased with the resort. the grounds were immaculate, amazing beach. and the food in my opinion was very good. we did not even bother to do the a la carte as the buffet was very good. the snack bars near the beach food was very good as well we did all our lunches there as we wanted to get back to the beach. the room was nice and it was clean . maid service was in and did great job each day.
i was the booking travel agent that travelled with the group of friends and family. i would return to this resort and recomend for clients as well. if you book an excursion be sire to go through your company rep. We had booked with a hotel rep through life comp[any as they were in the area of all the reps selling excursions in the lobby area. we booked the bavaro beach speed boat excursion and it was a complete rip off and not worth half of its value. in previous years i had done the same excursion with another company and it was a great excursion. this time was a big disappointment and rip off. so buyer beware. other than that the staff at iberostar were great everywhere. very good experience overall. the dive shop kessel divers affiliated with the resort are A1 and i would also recommend as i had done a dive with them. any question i can be contacted at troy@byota.com [Details]

Older well looked after resort, close to the airport, friendly staff, lots of activities for all ages. Everything is within close walking distance and there are golf carts for people with mobility problems. Buffets are very good with lots of meal choices, fresh food well presented. A'la cartes not so good. Disco only plays music geared toward the young crowd. Nightly shows are fun lots of audience participaction. Beautiful beach within walking distance of a flea market. [Details]

The resort was awesome crew was best and friendly to us nice oceanwiev beach was clean aldo we had hard time to find free sports. One word extrodinery. [Details]

This resort has very good rooms and are clean with every thing working. The grounds are well maintained as are the buildings. The staff are friendly and helpful. The food is very good. We will go back! [Details]

Great experience. Food, room, location all excellent. Will definitely return. Staff very friendly and helpful. A very clean resort. [Details]

Great experience overall.
Warm welcome, nice beaches, great selection of restaurants for breakfast & lunch [Details]

This is are third time to this resort. It remains as our favourite destination and will return over and over. Staff is friendly, helpful and very efficient. The rooms are large and kept clean by the staff. The food is good and plentiful. The beach is fantastic and again kept clean. We have nothing but great experiences. [Details]

Overall very nice. We were there two weeks. The beach and grounds are really nice. We had a room overlooking the grounds in the front of the hotel and looked forward to seeing the flamingos each afternoon walking through the pristine gardens. The beach is punta cana perfect and well maintained and constantly being cleaned by staff. There is a nice reef for snorkling in a bouyed area to the right of center of the beach. Lots of fish and a wide variety of types and corals.
All the staff were always friendly and keen to ensure we were having a good time.
There are quite a number of stores on the resort with a variety of souvenirs available as well as necessities. Take lots of sunscreen, they charge $20 usd a bottle if you run out. Otherwise prices were reasonable and you can barter.
The sailboat I took out was in good condition. The sailing area protected by the outer reef is fairly large and provides lots of room to manuver.
The retaurants are very good. We lost airconditioning one evening in the mexican restaurant and the manager was around to meet the guests and apologise right away. The problem was fixed before the meal ended.
Our room was kept clean and neat, the fridge well stocked; the maid service was very good.
The only downside in the entire vacation was both my wife and I got sick from eating or drinking something in the middle of the second week. The symptoms were quite severe, montezuma's revenge I believe it is called. We did not leave the resort so whatever hit us we ingested on the resort. The symptoms lasted 48 hours. I did speak to the front desk about this who refered me to guest services, however we did not follow-up.
The internet in the lobby is very fast. We accessed it via an IPAD. We lost service during the last two days - they had router problems, and the front sesk would not refund any part of the 35 dollars a week we paid.

Overall we are very pleased with our experience at this hotel. This was our 7th trip to the dominican and we would certainly go back to this resort. Good value for the money. [Details]

An amazing vacation, can't say enough good things about the resort, staff, etc! [Details]

We had wonderful time at Iberostar Dominicana. Our junior suite was in a 8-unit villa -very quiet and pretty clean. The food in the buffets was great - we like salads and seafood, so it was great for us. At every meal there were new items. Plenty of choices. We even cancelled our reservations for the a la carte restaurants because we were happy with what was offered at the buffet. The beach was AMAZING! It was a very clean resort, staff was working non-stop. The entertainment crew did great job. We have no complaints at all. We spent a wonderful week and are planning to go back to the same place next year. [Details]

If you are going for the beach this resort has it all. A gorgeous beach with white powdery sand and lots of palapas for shade. There is the usual nonsense with reserving them but you can manage to get one if you show up before 10am. We liked that you could have both your breakfast and lunch at the beach restaurant. It was a bit annoying that people ignored that you have to wear shoes and a shirt or cover up in restaurant. I find people around food in bathing suits (speedos) gross. They should enforce "no shirt, no shoes, no service".

Rooms are what we expected for a four star. They were clean but the bathroom was a little small.

Staff was friendly and service was good. The food is typical four star fare. Adequate choices for meals. Salads and fruits were plentiful, desserts, cheeses and breads were very good. There were pastas, pizzas and meat choices for the grill but very few cooked veggie choices.

Entertainment at night was fun and we enjoyed atmosphere in lobby bar.

I will warn you though that they have roosters and chickens that roam the grounds and every morning at five you will hear the rooster - not once but many times.

Our biggest priority when looking for a resort is the beach and for this The Dominicana meets our expectations. Overall we had a great stay and we will come back to this resort. [Details]

The hotel Iberostar Dominicana is visually stunning, beautifully designed with lush, spacious grounds. There are few oceanfront rooms but if you can get one, it's heaven on earth. The staff will do absolutely anything needed to make your stay perfect, they are always working to keep the hotel clean and guests entertained, and never without a smile and a hola. Kindest, friendliest people in the world! Buffets are superior with lots of choice, seafood a la carte was a bit disappointing, but the gourmet and steak restaurants were very good. Only one pool area, albeit a large area, which can get loud at times with activities; great for those who want the games, singing and dancing, not so great for those who just want peace and relaxation. We just hit the beach when the water polo game was on. Would definitely go back. [Details]

Overall the Iberostar Dominicana was quite good. Not five star, closer to 3.5 or 4. The beach was really nice which is one of the main reasons for going, although you have to get there early to get a decent spot. [Details]

There are lots of food choices, all the time. We ate at French, Seafood, and Steak a la cartes ... - they were yummy. Buffet choices for breakfast (main or beach side) were awesome.
Staff are constantly working, entertainment team never stops. Bar and wait staff always friendly. Cleaning and groundskeepers friendly and hardworking.
Beach beautiful - weather awesome - hope to return soon. [Details]

Everything was wonderful. Beautiful grounds, clean room and better than expected food. We upgraded to the junior suite and it was worth it. Unfortunately there were strong winds since Bavero beach is on the north shore so no water sports like sailing were allowed. Five of seven days were red flag and 2 were yellow flag but the waves were fun. Two clay tennis courts and one hard court with great tennis staff. There are rackets that you can use ore bring your own. The courts were not busy. The resort was not full so it did not feel crowded. We tried the steak house, mexican and french speciality restaurants and all were very good but not large entrees. Entertainment was better than expected with several live music shows with very good musicians. Overall we found the food to be quite good and the staff easy to deal with. If staying longer than one week I expect the buffets may loose their appeal. The entertainment staff can be a little aggressive as the women do not take no for an answer if they ask you to dance. We do not lay in the sun for hours so finding a chair by the pool or beach was possible but the chair saving is ridiculous. By the pool I saw one couple with four chairs saved, two in the sun and two in the shade that they kept moving between. Also they had taken cushions off of other chairs so they had two cushions on each of their four chairs. On the beach I saw some who tried to build a shield from the wind using several chairs on their side. The worst part of the vacation was Punta Cana airport. Not the resort's fault but I have never experienced such confusion and long lines to get both in and out. The airport is now too small to process the large number of people now flying in. [Details]

We had a nice vacation at the Iberostar Dominicana. We found a good price online five days before our departure. It was our first time at an Iberostar resort. It didn't have the same flair as say a RIU palace but was great where it counts, food, beach, room, gym, cleanliness.
The food was great and plentiful. Front desk service was good and they tried to assist with any issues that crop up.
One issue that did crop up several times was a lack of facecloths, it seems there was a shortage or something. Also, before dinner it seems everyone in the resort must have been trying to shower because there was very little water pressure (sometimes the water stopped altogether.)
The in room safe worked well but was not included, $2 per day. Also no free internet, you must pay per hour, day or week at the front desk to get a password which expires.

For the money we paid, almost $1100 each, all in for 7 nights, it was a great resort. We had alot of fun, never had any trouble finding something to eat that's for sure.

There are alot of families with children there, something to keep in mind.

Also, the gym was quite good, better than some five star, higher priced resorts we have stayed at.

Beach was top notch. Beautiful white sand. perfect. Wavy at times but that goes with the territory on the ocean side. Usually found chairs, but people were clearly reserving them early in the morning, despite notices posted prohibiting it. Staff were not enforcing the rule of no saving. [Details]