#26 of 109 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Punta Cana
Incredible staff, rooms, pool area, water park, restaurants and food as well as security. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
0 0
Certified
Beautiful resort
Madonna Asselin, Toronto, ON
2023-09-13
The resort is beautiful. Rooms are beautiful nice size balcony and oceanview perfect. The staff is always willing to go above and beyond for you. We went with club level but would say not worth the extra money. We were told that the room came with a butler and he would meet us at a particular time, we waited and he was a no show. The next day asked about it then we were told there is no butler and that it was our mistake. Wasn't a big deal for us but couldn't understand why we were told that butler service came with the room then told didn't. Loved excursion to San Domingo and dune buggy gave a chance to see island. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The Ziva is stunning love the fact you don't have to make reservations at restaurants. Rooms are great. The staff always wanting to go out of their way to please you.
Our favourite restaurant would be the Tempest and se of would be the Italian.
The weak points
We didn't like that there wasn't much to do, Seeing you don't leave the resort only by excursions. Most hotels have casino they didn't no shops besides one. Thought maybe a bus to take you to mall or to the marina might have been good.
0 0
Certified
Hyatt Ziva
Stella Maris Ekhaguere, Toronto, ON
2023-03-21
This resort was amazing, more than met my expectations. The staff were excellent every single one of them. They were ALL so friendly and helpful it was unbelievable. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The resort is huge, we went March break and it was full but didn't feel it because the resort was so big.
The weak points
Only draw back was not enough umbrellas at the beach, we never could sit at the beach because there wasn't any umbrellas available.
0 0
Certified
Best Family All-Inclusive in the Caribbean
Bruce Tilden, Markkham, ON
2023-03-20
Arguably the best family all-inclusive in the Caribbean. This was our second consecutive annual 10-day family March Break vacation at this resort and we came home looking forward to our next visit. The facilities, food services, awesome water park, world-class fitness center, amenities and especially the well-trained, genuinely polite and accommodating staff were simply amazing. We've been to quite a few other family resorts in the Caribbean and this is by far the best. The large number of other repeat guests and those we spoke to who said this was their own best experience are a testament to this fact. Wonderful and safe place to bond with your children. Highly recommended. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Outstanding Location - 15 minutes west of Punta Cana Airport
Faces Caribbean Ocean with a barrier reef - so huge flat beach, calm waters with no undertow, stead westerly breezes, no insects, gated security area so no beach peddlers or uninvited guests
The weak points
Not a one!
Sanitary measures
Impeccably clean at all times.
0 0
Certified
Hyatt Ziva Cap Cana
Rhonda Klosler, Oakville, ON
2020-03-22
Great resort. Not too big. Pool and restaurant service outstanding. We were staying in a club room so had access to the club lounge which was great - service very good. Butler was ok - but the other amenities more than made up for that. We were there during the Covid outbreak and had to come back early but will definitely return. [Details]
🍪 To facilitate your experience on our Website, we suggest that you authorize cookies.
Cookies are used with respect for your privacy. They allow you to keep your account accessible on your browser and to maintain the language of your choice.
Links to other sites may be present on www.monarc.ca and if you navigate on these links the privacy policy of these third parties would apply.
Absolutely wonderful
Beautiful resort
Hyatt Ziva
Best Family All-Inclusive in the Caribbean
Hyatt Ziva Cap Cana