St Lucia

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Our week at the Royalton was filled with highs and lows. We started off with a nice welcome to the diamond club and a expedited check in. We were greeted by our bulter Dwight/Keyshia who were a shining point of the week. The room was decent not amazing but no serious complications. The first day we realized the beach was not what we expected. It was very rough and the ground covered in rocks not ideal for children. The kids water park was closed for first 5 days each with promises for tomorrow. The dining was good and the buffet not bad. Not great but not bad. The pool was dirty and I don't advise uses goggles in it. The service from housekeeping, room service and any other requests not good and very slow. Overall we had a good week but left disappointed. St lucia and the royalton are a premium island and we did not get a premium vacation.

Honeymoon to St Lucia

Hotel was very clean, well kept, friendly staff and well laid out- didn't have to go far to get a drink or get into the pool from any of the buildings. No waiting in lines at the bars, bartenders were friendly and accommodating, pools were never over crowded, beach was well kept, water was clear and warm. We purchased the diamond club pass and although the hotel made up for some of the amenities that were not available when we went, we would not pay the extra for the diamond club again. It was nice for our first time there, but when we go back (Amazing resort- will definitely be going back), we will probably just book the hideaway or regular resort. Overall we were very impressed with the resort from all perspectives. Was a wonderful honeymoon.

Sandals Regency La Toc Golf Resort and Spa

Excellent place. The service is extraordinary, everyone is pleasant. The food excellent. The scenery-vegetation so beautiful.

A better vacation doesn't exist!

We came across Coconut Bay when looking for an all-inclusive resort that had three beds in the room (a necessity for our two teenagers). Interested in all that Coconut Bay had to offer, we booked the trip and have only positive impressions of our experience. From the time you meet the first representative at the airport to the time you leave the resort, the customer service is impeccable. The accommodations were exactly as advertised, very comfortable. The food was a highlight - a tremendous variety that was all expertly prepared. We used the concierge service so all dinners were prebooked for us. The entertainment variety was also a treat. There was a performer who sang almost every night who was simply marvelous. I don't know what else you could ask for in a vacation. Coconut Bay is absolutely perfect.

We had a nice two week holiday at this resort!

Staff was extremely friendly and helpful. Rooms were kept spotless. Food was varied. Grounds and hotel building were kept clean. The oceanfront location was awesome. It was very sad to find out the hotel was closing but staff was excellent right until we left.

Rejuvenated and Pampered in Paradise

I chose Body Holiday St. Lucia as my fist solo vacation (my husband can no longer travel). I was one of the few “first timers” at the resort; I met people of all ages and most were repeat visitors (4 - 17 times!). It was easy to understand why - the resort is stunning, with a gorgeous beach, club house area, and several choices/options for delicious meals/snacks/drinks.The spa is lovely - very calming/restful and the fitness facilities, indoor and outside, are well equipped/maintained. My room had a garden view; it was clean, quiet and well situated within the resort. Although it is a Health and Wellness resort it is the visitors vacation - do as much or as little as you want! My all-inclusive package included any amount of fitness choices/water activities plus treatments (facial, scrubs, massages). At times there was entertainment on the beach or in the Clubhouse. And I felt safe. The staff were all professional and friendly; the trainers knowledgeable, helpful, and supportive. The motto “give us your body for a week and we will give you back your mind” is fitting but the next time I would plan a stay of at least 9 nights. For anyone planning an all-inclusive Health and Wellness vacation I would definitely recommend Body Holiday St. Lucia.

Avoid this hotel at all costs

I don't even know where to start there are so many things wrong with this hotel. The room looks exactly like the pictures however the pictures were taken when the hotel opened, the rooms are worn, sinks have cracks in them the shower looks beautiful however not all heads work. The couches in the room are ripped, low to the ground and uncomfortable. A lot of rooms had no water or had water but no hot water. It has 1 pool which is very underwhelming, towels are not available until about noon, if you're lucky. Not enough seating around the pool. Food is horrible you get same meals for 7 days. If you like rice and beans you'll be super happy. The dining room has a cat that is there for every meal, very unhygienic and horrible if you have allergies. It has the beach food which is probably the best food you're going to get. Table settings are never set for any of the meals, they seat you and then it will take you approximately 10 minutes to just get a glass of water. The staff couldn't care less you are on their schedule they are definitely not on yours. Doesn't matter how much you tip they just do not care! Customer service is definitely lacking. Don't waste your money and save yourself the headache.

Enjoyable 40th Anniversary week at the Windjammer!

My husband and I (both in our 60's) and a fun week at the Windjammer! We had a lovely couples massage! So glad we did! I wish I'd taken a picture of the glass of champagne and slice of cake (with "Happy Anniversary") we were given afterwards! We considered doing an excursion, but there was so much to do on our own at the "Water Sports" area, we decided against it. The guys there were awesome! I can't possibly remember everyone's names, but Howard was very friendly & knowledgeable! He took us out on the large catamaran! We loved it! Denver & Kirston took my husband out to water-ski! A big thrill for him as he hadn't done that for many years! We also had fun snorkeling, kayaking, and using the water board! The water was clear and warm. The beach was nice to walk in bare feet, but some little areas had small stones that would wash up sometimes. Out by the hammocks in the water it was very rocky so we only tried that area once. Our spot on the beach was amazing!! They actually assign you a spot, and you're to leave a personal item at your spot (stationary umbrella with loungers, tables, & chairs) before 10am or someone can take your spot. We didn't know that was a rule until the day before we were leaving and found someone sitting in the spot we'd had all week :( We got there about 10:15am. Evidently our name was not written in the book ..... ? so it was ok for someone else to take it. We were given another spot 3 rows back :( Roti was looking after us & was very helpful. Lawrence on the front desk was super helpful! I was so glad to meet Gabriella the day before we left. She was doing the house cleaning in our room & did such a wonderful job! Everything clean and tidy when we'd come back to the room before getting ready for dinner. Maybe leaving a few dollars each day for her helped too. I also left little things like chocolate bars each day. The employees all so very friendly, and many remembering our names! The servers in all the restaurants were extremely friendly & accommodating! We thought taking a shuttle to and from our room would be a problem, but was just the opposite! The drivers were no less than amazing! I would barely hang up the phone, and the shuttle was at our door. The ride only took a minute or two. A few odd times we had to wait a bit going back to the room from the lobby as it could get busy there. Our king size bed was super comfortable! The shower had to run about 10 minutes before getting hot water & water pressure very low, but not an issue with us. We had a problem getting Netflix working on our TV. Someone came to our room that night to help. He tried his best, but needed additional help. They had it all set up the next afternoon for us! The advice we would give to others is to book your spot on the beach before coming to the resort. If that is allowed? Also, we'd advise you to reserve all your dinners before coming. Those two things were a bit of an issue the first day. We were told no loungers or spots were available on the beach for our stay (isn't that ridiculous?) And we were told all the restaurants were fully booked for dinner (crazy eh?) Anyway, we kept pushing for a beach spot and also for dinner reservations. We ended up booking all the dinners the first day or we were afraid we wouldn't get reservations if we'd left it. Once that was smoothed over we had a fantastic time!

Amazing greenery, beautiful grounds, and very peaceful. The staff was fantastic and very helpful - the front desk, the restaurant staff, housekeeping to those around the property. Everyone was willing to help with whatever we needed. It's a smaller "boutique" hotel (which is what we wanted). The hotel is good for a group of friends or couples. There's not a lot for kids to do on the property so I wouldn't necessarily suggest it for families. I was traveling with my best friend for Carnival. The hotel was fairly close to all the venues/fetes we needed to get to. It's also very close (within a 7 min walk) to lots of shops - grocery, bakery, as well as restaurants to get take-out &/or sit down. We ate in the hotel restaurant quite a few times for dinner. Everything we tried was tasted great! Reduit beach is also a very short walk from the hotel. It's beautifully kept and there are some good restaurants and vendors to purchase items and activities through. Our only suggestion is to put hooks in the bathroom (or bedroom area) to hang towels and/or clothes. We will definitely stay at this hotel again.

The hotel staff were professional and friendly and very detail oriented. They helped us with everything we needed from wine glasses, to replacing a lightbulb to extra hangers, etc. Not a great spot if you have mobility issues as there are a few slanted hills but that wasn't an issue for us. We did come home with a ton of mosquito bites which was frustrating.

Stayed 03/07/16 to 03/14/16 in Junior Executive suite. Great spacious room with kitchenette (microwave, kettle, coffee pot, toaster,mini fridge, dishes and cutlery). Friendly staff, attentive (some would call you by name after a few days). Close to down town. Shuttle service hourly to sister resort with beach and other activities. Have stayed with this hotel before and would return. Good holiday.

The staff were very friendly. Rooms were good and housekeeping was very good. Shuttle service between the sister hotels was frequent. Alacarte choices at the sister hotels were good. Not on the beach but access to one of the best beaches at a sister hotel was great. Staff always cleaning.

Paradise in St. Lucia!

My husband and I recently celebrated our 30th wedding anniversary and decided to treat ourselves to a really special vacation. We had heard wonderful reviews from friends about the Island of St. Lucia and also about the lovely Coconut Bay Resort. When we did our research we came across Serenity at Coconut Bay, an all inclusive private resort for adults only, located across from the main resort at Coconut Bay and decided this was exactly what we were looking for. We chose the Grand Romance Package and it was absolutely divine. Serenity is very private, very Romantic, the accommodations exceeded our expectations. We had our own little Oasis with a beautiful outdoor space that included a plunge pool with waterfall, hammock for two, outdoor shower & completely stocked wrap around bar with seating area, and of course a lovely spacious indoor luxury Suite with a King bed, beautiful walk in shower, double sinks and a very large bathtub. Serenity also has fine dining at the Great house and a beautiful pool with lots of lounge chairs, private cabanas and a nice poolside bar. The resort is breathtaking, beautiful palm trees, flowers & quite a few hummingbirds! The staff are truly amazing, the Butler Service is incredible, they took care of everything for us, we had private drivers for our excursions which was great. The chef is top notch and the bartenders are very friendly, lots of fun!! Special thanks to Nerissa, Quade, MaryAnne, Daisy & Dona!! We definitely plan to return!

Nice Quiet small resort with great service but could use more restaurant choices and a few upgrades for a Sandals (4 star /not 5 star )

Fantastic Place - love Sandals

We went here for a 4 night stay last year and immediately fell in love with the Sandals experience, the island of St Lucia and this resort so we booked a full week this year. Great view of Pigeon Island and Rodney Bay from the beach. Good balance between the hopping pool bar and quiet spots by other pools depending on your mood.

Great vacation for couples, honeymooners or adults

Good location, staff friendly and helpful. No Mosquioes. Our second time at this facility but our fifth time at the sister facilities. Shuttle service to the other sister facilities was good.

Great time in St Lucia

Overall we had a good holiday and would use the resort again.The resort is small and quite.Not many activities during the day or night life but that suited our needs. Food quality was solid but not exceptional.Overall the facilities were well maintained and clean. Great beach and excellent spa. Staff friendly but sometimes service was slow.

No English reviews, but there are reviews in French. Click on the right of the top menu.

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