Hyatt Ziva Cap Cana

Incredible staff, rooms, pool area, water park, restaurants and food as well as security. [Details]

The resort is beautiful. Rooms are beautiful nice size balcony and oceanview perfect. The staff is always willing to go above and beyond for you. We went with club level but would say not worth the extra money. We were told that the room came with a butler and he would meet us at a particular time, we waited and he was a no show. The next day asked about it then we were told there is no butler and that it was our mistake. Wasn't a big deal for us but couldn't understand why we were told that butler service came with the room then told didn't. Loved excursion to San Domingo and dune buggy gave a chance to see island. [Details]

This resort was amazing, more than met my expectations. The staff were excellent every single one of them. They were ALL so friendly and helpful it was unbelievable. [Details]

Arguably the best family all-inclusive in the Caribbean. This was our second consecutive annual 10-day family March Break vacation at this resort and we came home looking forward to our next visit. The facilities, food services, awesome water park, world-class fitness center, amenities and especially the well-trained, genuinely polite and accommodating staff were simply amazing. We've been to quite a few other family resorts in the Caribbean and this is by far the best. The large number of other repeat guests and those we spoke to who said this was their own best experience are a testament to this fact. Wonderful and safe place to bond with your children. Highly recommended. [Details]

Great resort. Not too big. Pool and restaurant service outstanding. We were staying in a club room so had access to the club lounge which was great - service very good. Butler was ok - but the other amenities more than made up for that. We were there during the Covid outbreak and had to come back early but will definitely return. [Details]