Paradisus Grand Cana - All Suites

3.83 based on 6 reviews

#78 of 110 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana

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Paradisus grand cana review

Manish Kanani, Mississauga, ON

2025-01-31

I stayed Jan13 to jan 20 one week.Nice hotel. Management at this hotel is not transparent. The hotel had booked a convention covering the main hotel area and beach area. guests were not allowed to use or share the buffet bar. The hotel management should have disclosed that the facility was booked to my travel agent. Guests who complained were upgraded. Melia members were transferred to nearby hotels. New and first time guests were left to stay in one third part of the facility. This is wrong. We paid full price for our vacation. I will not visit again. Disclosure by the company would have solved bad feelings. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

New facility.

The weak points

Management is not transparent in their services to the guests. Travel agents and guests did not receive full disclosure on events at the facility. Facility does not cater for vegetarian diets.

Sanitary measures

Hotel is clean. Nothing exceptional.

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