Bahia Principe Grand La Romana

Bahia Principe Grand La Romana
3.713.713.713.713.71
3.71 based on 329 reviews
#3 of 16 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in La Romana
Rated 4 stars
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Loved it

, Ingersoll, ON
2024-04-30
First thing we noticed was how well we were treated when we first arrived. The guys at the front desk got us our room key, checked in really quick. Alejandro was pretty funny and you see it was contagious because he'd get the other 2 going and all that was in the first 10 minutes of getting there. He even got us our 3 specialty restaurants booked right then and there. Food was the best we've ever had. Beef tenderloin, chicken parmesan perfectly cooked bacon for breakfast. The list goes on and on. [Details]
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The strong points
Great customer service. Finally!
The weak points
water at the beach was murky because of the nearby river.
Sanitary measures
4 out of 5
Certified

Great vacation at Bahia and Bahia Bouganville

, Toronto, ON
2024-04-26
We had most amazing experience at this resort. We had upgraded it and had access to both Bahia principe and Bouganville so it included extra perks like adults only section.
Everyone starting from reception to maid service were always helpful even if they had a language barrier.
Out requests were never ignored.
Beach was very clean and never had to look for chairs.
Pools and entertainment day and evening were great.
Bars and drinks were good. [Details]
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The strong points
Staff are always polite and respectful. Buffet was good and Italian and Brazilian restaurants food specially the steaks were excellent.
The weak points
Drive from Punta Cana airport over 1 hrs . No WI-FI access while at the beach
Certified

Bahia Principe review

, Kleinburg, ON
2024-01-09
The hotel itself was a great experience. The rooms were a great size and comfortable. The entertainment team was great and tried their best, evenlyn, markos and Arianna were awesome! The food was good, always something to eat. The beach was absolutely terrible, looked like lake water, way too expensive of a trip to look at dirty water. [Details]
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The strong points
It was a great atmosphere and the entertainment staff was great, especially Evelyn, Markos and Arianna but the beach was absolutely terrible….totally turn off for the amount of money you pay.
Certified

Not a 5 star resort

, Toronto, ON
2023-12-26
Room : 1/5 mosquitoes in room (and lots) hindering good night sleep after a tiring day.
Spa:2/5
Beaches:3/5 (murky waters ,but great shore line for a good walk/jog)
Entertainment : 5/5
Service staff :4/5
Food :4/5
Restaurants :4/5 [Details]
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The strong points
-Entertainment staff Restaurants Pool Lobby bar
The weak points
-Rooms with no mosquito nets.-Spa staff needs training to improve quality of services.-Beach Volleyball hard.-Complaint should be resolved wo reminders.
Sanitary measures
-Should provide cleaner bedsheets in room
Certified

Nice hotel, bad beach

, Dollard-Des-Ormeaux, QC
2023-12-15
The hotel was very nice: staff are friendly and helpful, the food is good and varied, the shows are also varied and good quality, the rooms are nice; we were a couple and two kids and they added two small beds in our room which was great. The pool is lovely and in the lobby there are pool tables and air hockey and self-serve coffee machines, water and juice all the time. The beach though is really not up to par: the water is murky, there is a fair bit of trash washing up on the beach and there are even tiny bugs that sting you in the water. Also, the temperature of the showers is uncontrollable; it can be warm one moment and cold the next. [Details]
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Certified

Bahia Principe, LA Romana

, Orangeville, ON
2023-11-24
The resort is easy to get around. Good food. Friendly staff and very clean. The entertainment crew were great, Perla, Youfresy, Batman and Yeffrey, made our stay extra special. The beach area was clean but water was murky. [Details]
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Certified

Vacation trip

, Brampton, ON
2023-01-31
Overall poor experience. [Details]
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The strong points
Good staff service and courtesy. The activity programmes were well handled incl entertainment and recreation.Food acceptable but drinks did not include premium brands.
The weak points
Overall maintenance is poor. Availabilty of Hot water was limited and accepted low pressure and temperature of shower water. Alacarte restaurant menu did not change during our two week stay. TV kept coming On during night itself. The sliding door lock unr
Certified

General

, Brampton, ON
2023-01-31
The staff are very helpful /entertainment very good/food selection in all restaurant weak/
exellent staff -- David in restaurant / Alfie & Mini Moe in entertainment /-inpartticular [Details]
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The strong points
very good entertainment/clean rooms/helpful friendly staff & front desk
The weak points
bathroom old & messy/food & specialty restaurant below average/bars service weak also have to pay for premium drinks
Sanitary measures
all cleaned very good
Certified

Get the right price.

, Montréal, QC
2023-01-19
Overall a good experience. The rooms and bathrooms need renovation. [Details]
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Certified

Bahia Principe Grand La Romana

, Duclos, QC
2022-12-28
My best friend and I had the pleasure of staying at this beautiful resort the week of Dec 9th, 2022. We were treated like Queens. Everything was wonderful, the room, food, intertainment but most of all we cannot express enough gratitude for all the people who made this happened including the following: Raymond who was wonderful to us in any requests we had, The staff Kirley, Roberto, Sarah, Mireya, Oscar, Marcos, William, Fransisco, Ray, Alexi, Claudio to name a few. The intertainment team which includes Minipo and I do apologize for not including any other names but you all know who you are.
We recommend this place to everyone who likes a smaller resort but intimate and warm. Sylvie and Monique [Details]
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The strong points
The food and staff.
The weak points
Water was bit dirty on the beach due to a river flowing in near by.
Certified

Grand La Romana 2022

, Pointe Claire, QC
2022-04-13
We had a very nice holiday at Bahia Principe Grand La Romana. The room was comfortably appointed and kept clean.The pool is large and has different sections. While we were there, we generally found lounge chairs and plenty of shady options. The beach is long enough for à good walk and the sea is relatively warm.
The buffet offers plenty of selection with good food to be had. The à la carte restos are decent but NOT consistently VERY good. [Details]
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The strong points
Mostly the people: If just a small effort is made to acknowledge them, the service is enthusiastic. Yenni, Helen at the front. Thanks to Denaeris, William, Oscar, Einstein, Juan Adolpho, Franklin, Kauri and others in the restaurants. Dorca, Maria - lobby
The weak points
Very hard bed. Poor attention in Beach Resto. Inconsistant hot water and large waste while waiting for it to get hot. Solar Panels would help there.
Sanitary measures
All staff wore masks but none of the customers did. There was plenty of hand sanitizer available all over the property.
Certified

Great Resort

, Oshawa, ON
2019-04-11
Staff was amazing, beach was great, pool and activities kept you entertained all day long. Highly recommended. Also lots of excursions to do. Highly recommend wind surfing, lots of fun. [Details]
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The strong points
Activities, Canadian whiskey all inclusive
The weak points
Early pool closing 6pm
Certified

Very relaxing stay

, Longueuil, QC
2018-10-08
We stayed 1 week at this hotel, from 29/09/2018 to 10/06/2018. First time at this resort. Our experience at this hotel was very good. We enjoyed the relaxed, atmosphere. The hotel was very nice, not quite new, but very well maintained. The alleys and the green areas were very well kept, clean and beautiful. The room was nice, clean and everything was functioning properly.
Pool area was very nice, but we did not use it. The beach was amazing, clean, wide, lots of shaded areas. No problem with the space on the lounges, plenty of empty spots all day long. The water was clean, no problem with algaes. Very clean, well maintained beach.
The buffet restaurants were amazing , both in the lobby and at the beach.
Very well organized, staff very helpful and friendly. The food was amazing, lots of varieties. We enjoyed our stay. Nice place to return at some point. [Details]
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The strong points
Beach. Food. Green areas around the buildings and alleys. Cleanliness.
The weak points
Evening entertainment. Lobby bar.
Certified

Honeymoon 2018

, Grand Bay, NB
2018-04-08
From start to finish this was a great experience for our group of 10! This was our honeymoon as well, and we felt very welcomed when we arrived and throughout our stay. First impression is this resort is beautiful, well maintained, and highly secured. The room is very lovely and we had lots of space, we didn't see a need to upgrade. The beach is very well maintained by the staff and although the water is not crystal clear it is still beautiful and blue. The pool is also well maintained and you will find plenty of seating but to insure you have a seat go early in the morning. Both the food and drinks were fabulous.. you will find a wide variety of food at the buffet which will work for even your picky eaters.

We made great friends with the Jesus who was at the lobby bar, and Eric the photographer.. if you want professional photos visit them, you will not regret it! [Details]
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Certified

Recent Visit

, Shannonville, ON
2018-03-09
We recently stayed at the Bahia Principe LaRomana. We were told all great things about the resort. The rooms were beautiful and the grounds were immaculate. The staff were beyond helpful. There were a couple of things that were disappointing, the first morning that we were there, we got in the shower and found that we couldn't get the water hot, we went to the desk and the water was a bit hotter. We were traveling as a group of 4 couples and we all had the same problem. I've never been somewhere that I couldn't have a nice hot shower. A lot of reviews raved about the food however, we didn't find it any better/worse than other resorts that we had stayed at. The food was generally warm but was typically not hot. This is to be expected we trying to feed so many people.
The 2 more disappointing features were the location and the beach. This resort is 90 mins from the Punta Cana airport, you have to take a bus to and from the airport and there isn't a washroom on the bus. Right off the bat you are losing 2 days of your vacation to traveling. They leave early to return you to the airports. The beach was also disappointing. While the sand was lovely, the water was brown and dirty. Staff explained that a river runs into this cove making the water dirty. If you're looking for pristine blue waters, this isn't it. There is nothing that they can do about it, but it was disappointing. However, the pool is beautiful.
We also went to the Brazilian and Italian restaurants, both were great.
We had a nice time but we were honestly disappointed regarding the beach, hot water, and food. [Details]
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The strong points
The pool and grounds were beautiful. The people were very helpful and kind but spoke limited English.
The weak points
Beach, location and food.
Certified

Amazing Holiday

, Tiny, ON
2017-05-01
Just returned from a amazing holiday at Grande Bahia Principe La Romana.I just want to stress to those that are trying to chose a resort to be very careful on listening to the negative reviews about this resort. We found that most of the complaints were unfounded or out of the resorts control. We booked the royal golden package and flew into Santo Domingo airport. There we were greeted immediately by our representative. It was about a 45 min commute. Our registration was done without any problems and the wait was reasonable. As for the resort it was beautiful, so much hard work put into the grounds, its stunning. Our rooms were very nice, always clean, always stocked with everything we needed (clean towels twice a day with the golden package) so dont listen to that complaint. Never had a problem with the hot water either, which on many reviews seemed to be an issue. The food was amazing. The buffet always had so many choices that even a fussy eater would manage. The fried chicken was to die for and if you have a sweet tooth you will not be disappointed. The Brazilian Asian and Italian restaurants were worth reserving also. Youll also enjoy the beach restaurant during the day, its right by the pool and very convenient. The staff at this resort go out of their way to please in every aspect so please tip so they know how much its appreciated. Over all this was an amazing holiday with a beautiful clean setting, very good food, very good service, what more could you want. As for excrusions we did the catameran tour and it was so much fun and beautiful. If you have half as much fun as we did youll have a wonderful holiday. [Details]
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The strong points
Location( not near busy city), beautiful setting, food was amazing, great attentive staff. Room was spacious clean and stocked daily
The weak points
Sure the ocean isnt crystal clear but that not their fault and more then enjoyable. One problem may be that they didnt have regular whiskey and always ran out of coconut rum.We still managed to find something to drink though.

My Bahia holiday in the DR

, Tiny, ON
2017-04-26
I had an absolutely wonderful holiday. Lots of laughs. Met wonderful people. The hotel and its staff are amazing . Can't wait to go back. And don't let anyone tell you two weeks is too long. It's not . [Details]
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The strong points
Everything in regards to the Bahia is a strong point . The staff , the food, the beautifully manicured grounds. This chain of hotels seems to set a standard and they are the same everywhere. No matter which you choose you will be quite happy
The weak points
The only week point is the internet service but honestly I wasn't there to be on my laptop. It was a pleasure vacation.
Certified

One great holiday centre

, Morniville, AB
2017-02-26
Nice rooms, beautiful grounds and pool area. The beach was nice as well, but the water was sandy from the river that empties into the bay. Only the lobby bar lacked in service. This seemed to be from either a lack of staff or incorrect service procedures. However, the staff was always friendly and willing to serve. [Details]
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The strong points
fabulous buffet. never went to any of the restaurants.Animation crew worked very hard and ran good shows.
The weak points
Had an odor in the bathroom. It was a dry trap in the floor which I filled with water and solved the problem.
Certified

Nice, clean and well maintained hotel

, Saint-Jean-Sur-Richelieu, QC
2017-02-15
We enjoyed the large sand beach. The water itself is clean but not clear, due to natural sediment, so not good for snorkelling.
The sand beach is as nice as those in Cuba, and without the algae that we saw in Riviera Maya.
Buffet restaurant food was varied and good. It was not "hot", just "warm", due to their method of preparing and laying out everything before opening the restaurant, but this seems to be way in most places we visit. [Details]
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The strong points
Nice sandy beach, plenty of nice shaded spots available. Grounds impeccably maintained.
The weak points
Low water pressure in shower. "Free internet" slow,or often unavailable if too many people use it. Price for "premium internet" too high, but available just about everywhere.
Certified

Our stay at the Grand Bahia Principe La Romana DR

, Woodstock, ON
2016-12-27
We stayed Dec 18-25, 2016, The resort is beautiful & very well maintained, We had a golden Royal suite which was very nice & roomy, Maid service was excellant, Very good variety of food on the buffet but if you didnt go when it first opened at 6:30 pm the food was mostly always cold. Service in the buffet sucked usually had to wait at least 10 minutes before we could get a beverage & most times had to summon a waiter ourselves, We didn't eat at any of the a la cartes. Beach area was nice & clean & there were always plenty of chairs, Entertainment staff was okay but sure not the same as at other resorts we've stayed at. Night shows were mostly good, most drinks were good too. [Details]
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The strong points
Beautiful Grounds, nice rooms , very clean , excellant checkin & checkout
The weak points
cold food on the buffet, poor service in the buffet restaurant, some staff not that friendly, over one hour drive direct to the resort from Punta Cana Airport
Certified

Not as good as other BahiaPrincipes

, Kanata, ON
2016-09-09
Hard to get restaurant reservations they ran out of beer for a few hours at pool bar and no rum in beach restaurant for hours.
the rest of the resort is ok but not the same standards as other Bahia Principes I have gone to. [Details]
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The strong points
staff and grounds
The weak points
management and long bus ride to resort.

Disappointed

, Oakville, ON
2016-07-15
Overall, this resort did not meet our expectations. Definitely not a 5-star resort. The resort is very clean and the grounds are very well taken care of. When we first checked-in they failed to mention that the power was out. When we got to our room, there was no air conditioning, water did not work, and you could not use the bathroom (not a good start after a long plane ride and 90 minute drive from the airport). The power went out another 5 or six times during the week we were there (various times of the day or night). Couple of other negatives:

* "stocked mini bar in the room" means 2 beers, 1 water and 2 pops. We had to bring our own from the lobby and restock
* says you get in-room dining included but no one could get us a menu each time we asked - went looking for it, but we never got one.
* really nice bathroom with a rain-head shower, but only the handheld shower head worked...(which aimed at your chest level if you left it on the holder). Whole assembly wobbled.
* door to the room had a 1/2" gap around it, even when closed...not helpful for keeping out heat or mosquitos
* Room with 2 double beds for 4 people only had 4 small drawers for clothes - 3 of them which were "broken" and didn't open/close properly
* limited choices for meals. The buffet basically had the same food everyday. We never ate one meal at the buffet where we had a full place setting for 4 - we always had to take from other tables because they only set 2 place settings per table. When we would ask, it would take so long to get them, we would be back from the buffet with our food and still needed cutlery!
* at the buffet, we rarely got asked if we would like a drink. The only exception was breakfast where they would ask if we wanted coffee.
* A la carte meals could only be booked by visiting reception between 9am-12pm.
* very aggressive sales people trying to sell you "ownership" in their time-share type option

The only real positives were:
* cleaning/housekeeping staff were fabulous. Even bringing us new towels after we had come back from the beach and showered for dinner.
* Grounds were lovely
* Paella by the pool each day!! The one meal that never disappointed.
* pool bar staff were friendly, fun and polite with adults and children alike.
* some of the shows were entertaining in the evening.

For relaxing on the beach or by the pool, this resort was fine but we will not return. [Details]
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Certified

Wonderful experience!!!

, Fredericton, NB
2016-05-08
Had amazing time at this resort. I would recommend going here and I would return as well. The food, accomodations, beach were all excellent, had a very relaxing and restful vacation. No complaints. [Details]
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The strong points
Loved IT!!!! Landscaping was fantastic and really enjoyed our stay!!!!
Certified

Holidays

, Niagara Falls, ON
2016-04-19
Wonderful holiday. Exceptional staff, always friendly, always busy. Resort spotless, huge buffet, beach clean, water clean, clear and warm. Ala carte dinners not what we expected, not everyone likes gourmet food. Rooms could use update, paid for royal golden superior suite, but nothing special about it other than we had pool side view. Booked last August, had 2 requests, pool view and 2 king rooms side by side but they said they couldn't fill both, yet the room map on the door showed 2 king rooms side by side. Occasional sewage odour from somewhere and it infiltrated the rooms. They are expanding the resort to include a huge condo site but they should invest in the resort first. Have gone to other Bahia Princesses before but probably won't go back to this one. [Details]
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The strong points
This resort is spotless, staff always friendly, busy cleaning, gardens are beautiful, lush and green. Pool is awesome, Huge buffet, clean ocean, beautiful gazebo.
The weak points
Ala carte dinners, rooms need upgrade, occasional sewage odour.
Certified

Great experience

, Calgary, AB
2016-01-12
Staff was extremely friendly, service was great, amenities clean. The only downfall was that the fridge in our room didn't work and it took a few days to fix it. However, we were rarely in our room so this was more of an inconvenience than a major issue. [Details]
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The strong points
Staff was friendly and accommodating.
The weak points
Husband got food poisoning mid-trip.
Certified

Nice vacations!

, Richmond Hill, ON
2015-12-20
We've been already 3 time in this resort. We like the place, the beach and the people. [Details]
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The strong points
For us, the beach and the pool. (My 3yo daughter loved the beach and the pool)
Certified

Exceeded my expectations .Great 10 day stay

, Dieppe, NB
2015-04-19
It was my first time travelling as the booking agent with a party of four. We all and had a great overall experience. This hotel exceeded my expectations was a great 10 day stay. All staff were friendly and helpful. Buffet food was much better than i expected no complaints at all and our last night we reserved the Japanese restaurant and the food was great. The best meal I had on the resort. landscape and gardens are probably the best i have seen in my travels over the last 20 yrs. the beach was nice good for walking and relaxing. The water unfortunately not as nice as we would have liked but i knew this before going from earlier reviews and friends that had stayed at this resort. the pool area was great as well very nice and a great overall vacation. i would recommend this resort to a friend or client. [Details]
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The strong points
luxury hotel very good food. gardens and grounds were probably the best i've seen to date after 20 yrs travel
The weak points
beach was great for walking or relaxing water was not clear as i would have liked . I knew this before going to this location.
Certified

Beyond expectations considering the cost

, Kitchener, ON
2015-02-17
Pleasantly surprised by the quality of this resort. Food was very good. Animation crew did a great job entertaining people around the pool and beach. Amazing grounds, beautiful beach with mature palm trees. Water is clean but lacks that turquoise color so if this is very important to you think twice. Pool is very nice and clean. Overall a very good place to spend some time off. One bad thing that I never encountered before is that they will turn off the lights in the main lobby around 11 p.m. forcing people to go either to their rooms or the disco place. [Details]
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The strong points
Cleanliness, food, animation team
The weak points
Main lobby lights being turned off at 11 p.m., Buffet appears to be understaffed.
Certified

Dominican Republic --- BAD --- Don't go

, Calgary, AB
2015-02-16
- Good Food
- Staff was helpful, but they have the "dominican" attitude...which is that they expect tourist to pay up "exorbitant" amount of money. [Details]
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The strong points
- Good food
The weak points
- staff could be more helpful to tourist - hotel too far away from anything - room needs to be better furnished for a "5 star" hotel - needs to speak better english and not just french and spanish.
Certified

DG

, Port Burwell, ON
2015-01-24
Lovely tropical resort. Mediocre food, beach is beautiful with many palm trees but murky water, not Caribbean blue. Clean resort and facilities. Had a great time. [Details]
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The strong points
Very clean resort, beautiful palm trees and grounds, pool etc. fantastic ground floor ocean view room with gold club option. Everything close by and accessible. Gourmet a la carte had great service average food. Wonderful spa & couples massage.
The weak points
Murky water in ocean, not Caribbean blue at all. Sand fleas on beach bit terribly! Food was way to salty and not enough variety. Husband became very sick following seafood a la carte. Wifi was hard to get in lobby. Too few computers for gold club people.
Certified
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