Sol Varadero Beach

Sol Varadero Beach
4.374.374.374.374.37
4.37 based on 27 reviews
#1 of 63 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Varadero
Rated 4 stars
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Beautiful week

, Montréal, QC
2022-01-08
I had not been to Cuba in over 10 years, the people are still as friendly as I remembered at the hotel and everywhere else as a matter of fact, the beach at Sol Varadero was beautiful, the hotel was very clean, the energy was great, now we had a room right in front of the main pool, that was a big mistake on some nights impossible to sleep early, knowing that the hotel was not a full capacity, they could of given us a better room. The food was fair, we did not get a chance try any of the a la carte restaurants, even if a couple did open during the week we only find out when we saw people eating there, it was the buffet all week, the fruits were very dull and unsweet for the most part, the juices also, the meats were ok. Room was clean, but not sure if it was the AIRAC ventilation system that seems connected in between the rooms, but I think some people smoke in their room, so the air gets distributed in other rooms, so we had to open our patio door regularly to get rid of the smell. Drinks at the bar were very redundant, but overall we had a very good time, we're not picky people, people were friendly for the most part and the entertainers were great, bartenders at the outside bar were very nice, reception was very slow most times for no reasons. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
clean-friendly-good entertainment-beautiful site-beach was prestine-guys for pedal boat on beach very nice
The weak points
food ok-drinks ok- air in room smell like cigarette-reception slow
Sanitary measures (Covid-19)
Well respected
Certified

Best Vacation

, Toronto, ON
2021-12-06
I have travelled a lot and this was absolutely the best vacation that I've had. Can't wait to go back. There's always something to do…if you like. Can sit and read if you like. Enjoyed having the choices. Food was way better than I had expected. Started every day with stretching and water aerobics on the beach with Grisel and Jaynela. They made me feel so welcome and were smiling every day . Nights can be a bit noisy with entertainment but it's always done at 11.pm so that was acceptable. Great atmosphere . Definitely recommend this place ! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
  • Sanitary measures (Covid-19)
The strong points
The hotels was spotless. Best feature is the staff. Amazing , helpful and always smiling. Entertainment team Geisel, Kiko and Jaynela made everyday better than previous. Loved the exercises on the beach. Restaurant staff are so accommodating and friendly.
The weak points
Almost nothing bad to say. Would've enjoyed salad dressing on the lettuce….they don't used any . Oh well, didn't ruin my stay.
Sanitary measures (Covid-19)
Place is spotless. Hand sanitizer available everywhere.
Certified

Small but nice

, Greenfield Park, QC
2020-03-06
This resort was brand new and quite small compared to others beside it, but it was absolutely great! The employees were always so nice and helpful, the beach wasn't super packed with people and there weren't lineups everywhere for the buffet and the bar. The only drawback is that there were A LOT of Russians compared to Canadians, and they made the experience a little less enjoyable. They yelled and partied until about 5am and you could hear them clearly from your room. They left 2 days after we arrived and the ambiance was a lot more enjoyable and friendly. Would definitely recommend, and will most likely revisit. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Cleanliness, food, not crowded
The weak points
Yelling until dawn
Certified
Hotel reply, PR/Marketing, on 2020-03-13
Dear Michelle: Thank you for your comment in Monarc and for choosing our hotel as your holidays destination. we are glad to know you could enjoy so much your time with us and that our hotel and installations could fulfill your expectations. We are sorry for any trouble you may have found during your time with us. Once more thank you for your good comments about our service. We hope you do comeback to our hotel. Best regards from Sol Varadero Beach

Good 4*, very nasty manager

, Laval, QC
2020-02-13
Plane was delayed 4 hrs. We (4ppl) decided to stay at the hotel instead at the airport and take a taxi later. We had bracelets until 12 am, but Mr. Bighead Sponge Bob, kind of frustrated manager, made a circus (he demanded the participation of security) that we were not "supposed" to be there. We lost 1/2 hr until his own staff at the reception explained the situation. No apologies made, we shall escalate this. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Room, service, amazing bartenders, especially at the pool, clean, superb beach
The weak points
Customer service Bob the sponge weirdo manager.
Certified
Hotel reply, PR/Marketing, on 2020-02-20
Dear Elena Manciu: It is a pleasure for us to communicate with you, thank you for your comment and for choosing our hotel. Thank you so much for the good comments about the general service of the hotel and its installations. Concerning the trouble you encountered with your manager rest assured that the relevant measures have been taken so that this insident will not be repeated. Hope this does not represent an impediment to come back to our hotel on the future.

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