Melia Cayo Coco

The serving staff here is amazing. They will go above and beyond to get you what you request. These staff members have made our trip a great experience: Yanelis, Edil and Yordy, from pool Adrian from the lobby, Gippsy and Mr Prince Yanquiel from sales department, and Juan Carlos. Thank you for a great week! [Details]

It was an amazing experience at malia caya coco…The staff was very helpful and kind … Mr Prince Yanquiel, Gippsy, Juan Carlos the maître and Edil from the pool bar are really nice people, service and always with a smile. Even the Garders Rangel and Doney. The maids Yaquelin in the lobby and Taidee at my room. [Details]

Beautiful location with even better employees that treat you like family. Prince Yanquiel, Gippsy from Sales department and Juan Carlos the maître, to Jordi at the bar, everyone treats you amazing. I felt at home and welcomed as soon as I landed.Woukd definitely go here again. [Details]

First Stay in Cayo Coco and Cuba in general. It was a bday surprise and I was completely blown away from the entire experience. The staff and Cuban people definitely were the most memorable part of the trip but every detail from the entire experience was incredible. The food was delicious and there was a ton of options (I had always heard mixed reviews about food in Cuban resorts). The only caveat was I wish there were some more vegetarian options for my girlfriend but she was still happy with the food overall.

The level of attentiveness from staff is incredible. They take care of any need you have right away. We never had to wait for any of the cabanas or pool or beach chairs (I'm not sure if it's because of the season) and there wasnt any wait for really any of the other activities or experiences.

One big thing I hope that improves is the organization around the programs and activities. We received a programming schedule but it seemed like it was hit or miss. So we would show up for an event and wait, but then no staff member showed up for the event. There also wasn't much promotion around some special events so it seemed like we would only hear about those events from word of mouth from other travelers rather than staff.

At times they would also run out of certain food or drinks but they had some workarounds. They also had some issues with our bathroom and plumbing. [Details]

I spent almost a week at Melia Cayo Coco. It was a fun experience with the excursions offered such as the catamaran/dolphin interactions, and I was able to explore the 2 neighbouring cities as well. Amenities were great, with a 24 hour lobby bar and snack bar. They also have restaurants that you can book dinner reservations for, in addition to the buffet. The view of the ocean was amazing and the water is so warm. Also they have cute friendly cats roaming around the resort! Had a great time and will definitely come back in the future :) [Details]

Had a great time here at the melia
It was my first time in cuba and the vacation was great
Price is good, food is great (many good options at buffet), service is excellent at the hotel. Plenty of entertainment.
The beach is amazing
Air conditioning in the rooms is very good and there's no bugs and the rooms are nice and clean
The area has good excursion.
Very relaxing [Details]

Outstanding resort, great service, wonderful foods and all amenities are terrific. The pool is amazing as are all the workers. We want to mention Yanquiel because he is really nice person.This is definitely a ⭐️⭐️⭐️⭐️⭐️ resort! [Details]

Best resort I've ever been to. Julio and the team does their absolute best with everyday activities and shows. There are nightly dance shows and beach parties. Drinks are very tasty and so is the food. Make sure to make reservations for the a-la-carte restaurants! Beautiful pool, beach and great and kind people! I booked with sunwing which made it a breeze I also booked a tour with them which was awesome! Thank you Prince for all your hard work!! [Details]

We had a great time at Melia. Very fun resot plenty of things to do, beach is beautiful and clean, staff is amazing and very helpful. Sports area is fun archery, tennis and many things to do.

Definitely worth coming back [Details]

Melia cayo coco is a very nice hotel with beautiful beaches and friendly staff. Food was very nice. We enjoy the swimming pool, is not very crowded. Mango and papaya was so juicy. They have performences every night . We like the band on thursday. I want to send a big hug to th staff from the pool bar and to the prince Yanquiel [Details]

Melia Cato coco is a very nice hotel of the first time our visit! The food and staff are very nice. They have shows and performances every night. The dancers and bands are awesome. Very enjoy vacation with family. Especially the lobby bar staff. We knew the prince Yanquiel the last day and was really nice. We will comeback! [Details]

Good restaurant, good food and drink, good beach, good service. All staffs are very nice. I like the music and dance show every night.
I just have a doubt that every 5 hours we must renew the wifi password? I want to make a special mention to Jorge and also Rolando and Tamara from the Lobby, and the Prince Yanquiel. We will come.backi [Details]

We had a great experience staying at the resort. This was our first all-inclusive vacation, and will be a memorable one.

First of all, I would like to congratulate GM Marco and the Management for having terrific staff members across all areas of the resort - restaurants, front-desks, customer service, house keeping, entertainment/dancers, etc.

I would like to specially thanks Prince and Liz who really took care of us and making sure we had the best experience. We had challenges in getting the restaurant reservations, and hence offered a free gazebo dinner. Also, our room had AC issues, and was appropriately taken care of.

We really enjoyed the entertainment shows every night, and had more fun by participating in some of the dances. They even have quick lessons to learn Cuban dance. We also enjoyed doing Archery (thanks to the Sports Club staff for teaching), playing beach volleyball, activities in the pool, etc.

Some tips for first timers - try to book your restaurant dinners as soon as you reach the resort, don't miss to visit the beautiful Pilar beach, and also take the Catamaran tour (it is an amazing experience specially if you are a decent swimmer)

I also strongly suggest to take clothes and Dollarama items for donations, in adding to giving cash tips. Also, if you like spicy food, take some hot sauce and spices with you, the cooks will add them specially for you if you ask.

Finally, I would like to thank some more names I remember - Joel, Edil, Danny, Felipe & Pom Pom. [Details]

This was our first time in Cuba and I couldn't have been more pleasantly surprised by what it had to offer. Nightly events, daily activities and of course the beach!
Pedro at the sports club made the trip well worth our time with all of the kickboxing and tennis training he provided my wife and I. Chino, Edil, Joseph and Oswaldo were also some other staff that made the trip one I will never forget! [Details]

We came here for our honeymoon right after our wedding and we had an amazing time! The food was great, the staff were super friendly! Shout out to our waiters; Edel, Arisleidy, and Joseph and the entertainment staff; Chino, Pedro, Lea, and Yanquel and chocolate mama!!

Would absolutely come back! [Details]

This resort is an adult's only resort, you can find quiet places as well as fun activities arranged for the guests throughout the day. When I was there, I saw a few seniors with wheel chairs and walkers, they were treated with respect and friendly service by all staff in the resort. I need to watch out for sugar in my diet and this resort provided me with lots of choice, diet drinks, salad, vegetables, seafood etc. I am planning my next trip back to this resort already! [Details]

People are great as well as the food, staff and amenities. I love the beach, it's so clear and warm. Friendly Hotel staff and accommodating. Some of the staff who assisted us during our stay are Yanquiel, Jose, staff at the lobby, staff at Buffet Restaurant, Chamber maids, waiters, maintenance staff and the rest of the Hotel's staff. All of them are very nice! Thank you all! [Details]

Our flight was delayed,so we came at the hotel at 1:00 am and there was poeple available to help us with the luggages. All staffs are very friendly and professional. The animation team is wonderful. [Details]

Great location. The staff was wonderful. The hotel is well maintained. The food was good.
I enjoyed it very much. [Details]

We spent a lovely time in Cuba at the Melia Cayo Coco resort. The staff were amazing and the beach was beautiful. The food was good in the a la carte restaurants and we didn't have a single problem with the resort. There were a few excursions from the resort and we did a nice catamaran one that let us do snorkeling and dolphin watching. [Details]

We had an awesome time here at Melia Cayo Coco! The staff is so lovely and helpful, the facilities are very clean, the beach is beautiful! All you could ask for in a resort! I'm glad we picked this resort as our first trip post-Covid! [Details]

We had an amazing vacation at MCC .
Yanquiel De Price was such an amazing support for us . He checked in on us everyday and ensured we had everything we needed. When we arrived it was my fiancé's birthday and Yanquiel arranged a special dinner with cake and champagne at the Cuban restaurant and it was so lovely . All of the staff at
MCC are absolutely amazing , they always greet you with a smile and ensure you are having the best vacation . The rooms are very clean and comfortable, the housekeeping and maintenance staff work very hard to ensure everything is always perfect . The reception and servers are always friendly and they ensure you have everything you need at all times . The food and drinks were always very good we have been to Cuba many times and the quality and selection of food and drinks was always great . The entertainment staff at the beach and pool were always very friendly and made it fun with the wide range of activities every day . The resort is beautiful with many palms and flowers , it's a tropical paradise and the gardeners are always working to keep the grounds immaculate. The pool is very beautiful there are always many chairs and umbrellas / palapa's at the beach . You never need to worry about finding a chair and shade at either the beach or pool , there are always spots available . The beach is beautiful white sand and blue water , it is also amazing for walking at any time of the day and there are beautiful shells too ! The water was warm and wavy on breezy days but never rough where you couldn't swim and enjoy .
The entertainment in the lobby and by the pool at night was amazing . They had Cuban bands , dance shows , piano players , rock bands ect. Every night we enjoyed the music in the lobby and then the show at 9:30 pm . We stayed in one of the over the lagoon rooms , if you can book one of these do it ! They are beautiful and the salt water lagoon was the perfect place to enjoy the sunrise and sunset on our patio that had loungers and chairs . It is very peaceful we would book this room again , 2221 . We also enjoyed a lobster dinner courtesy of staying in the lagoon rooms that Yanquiel arranged , and it was delicious .
We did not use the bug spray we brought as we did not need it . The resort does spray for bugs , and you are on a tropical island soooo. We will return to MCC for our next vacation , we had superior service and it was one of the best vacations we have taken . Thank you to everyone at MCC for an amazing experience . [Details]

So far this has been the best resort I have been to in Cuba the staff has been amazing and very accommodating. Yanquiel the prince will make sure your stay is amazing. Always checking in to make sure we have a great experience. The beach is beautiful and clean. The guy cleaning the beach seen my fiancé looking for sea shells and got a bag of them for her. The gardeners made cool animals out of palms for us. And the servers and bartenders have always been friendly and accommodating. They even made a birthday cake for me on my birthday! We had the lobster one night and it was amazing. The rooms are always clean and fridge stocked. Would definitely recommend this resort. Thanks Yanquiel the prince and all the staff for making our stay great. [Details]

I spent a week here in Melia. There was a great selection of food at the buffet! The staff was very kind and friendly, and always very hard working. Prince and Yoel at the reception were exceptional and extremely friendly.

Jose Emir the air Transat rep is the man to go to if you want to go on any excursions during your stay.

Fermin and Ainsley from the buffet are the friendliest and most responsive waiters, and always greet you with a smile and quick service.

In the lobby bar, look for Aranelys during the day, and look for Jovel in the evening ! Exceptional bartenders !

From the pool bar, Yanelis is a true gem. Makes all her cocktails with lots of love and a smile !

From the nautical club, look for Pavel and Osiris. They are very friendly and will take you snorkeling on the catamaran.

Last but not least, Aliderssy, the star of the tobacco store. She is a GEM of a person, who will take the time to go through the wonderful selection of cigars. [Details]

Everything was perfect here at Melia Cayo Coco. Friendly staff (especially Yamil and Beatriz); lots of food choices and a la cartes were delicious; beautiful clean beach and didn't have to fight for cabanas; free wifi allowed us to stay connected with home. Yanquiel, Community Manager, made sure we had a pleasant stay! [Details]

I loved my stay at this resort! The only issue I had was the AC stopped working but front desk had it fixed in no time. The weather was amazing rained very little at night, which aloud me to get a great tan [Details]

Had a great time
with my daughter at The Melia
Cayo Coco! Just came home
Sunday, I'm coming back! The
staff were amazing, the food
was good and I loved the nightly
entertainment! The dancers
were so good and interacted
with the guests!!! See you again
in the future!!! ❤️❤️❤️ [Details]

First time in Cuba and was very scared from all the previous reviews I heard. Food was good, outstanding hospitality by every single server and entertainer, hotel room was great, comfortable and most importantly clean. Might not always have young adults [Details]

My fiancé and sister had such a wonderful time at Melia. The resort is beautiful and the beach is very clean. Compared to other resorts, the food is here is great! Prince was also very helpful with all of our accommodations! [Details]

The melia staff was so welcoming and fun, I had a great stay, Jorge the gardener was such a pleasure to have around, every day we woke up to a new gift (made out of palm leaves.) I loved my stay here, yanquiel el príncipe was very sweet, he asked us how our stay was, made sure we had a good time, which we very much did. Thank you to all the Meliá staff, I'll definitely be back again! [Details]