Melia Cayo Coco

We were not expecting a lot from cuban all inclusive in the post covid, but we almost didn't get any activities at the hotel. Also, we learned when we arrived that the hotel was closing the day after the end of our vacation for renovation during all summer. That means that we didn't have a lot of choices at the buffet, there was nobody. We feel like we didn't live the true experience at this hotel, that is popular and liked by a lot of tourists. One day at the buffet, the man that was cooking the meat did a middle finger to my boyfriend, for no apparent reason. We were really polite with all the staff there and we believe this was completely disrespectful. We didn't get any compensation for any of these inconvenients. [Details]

I have travelled to many 5 star resorts, and nothing comes close to service and peacefullness found at Melia Cayo Coco. The staff is absolutely fantastic ; friendly, welcoming, and genuine. I'd always look forward to my chats with them, and it made it feel like a home away from home.

The resort itself is beautiful, and will only become better as we've been informed that they are soon undergoing renovations. The greenery found on the resort is lucious and truly makes it feel like a paradise. It is extremely well kept, and home to many innocent little creatures such as hermit grabs, lizards, crabs, cats. My partner and I were always looking forward to seeing them. The beach is gorgeous. Beautifully maintained and clean. You will see quite a few fish too! Friendly little fellas. Make sure to try the mangos from the mango salesman walking on the beach. Best mangos ever!

The lobby is one of my favourite areas. It was rich in night activities and entertainment, while also being a great place to wind down and enjoy a delicious coffee. We absolutely loved the presence of live musicians through the day; soothing saxophone, calming clarinet... they were refreshing from the chaotic music that other resorts tend to play.

The resort also had an awesome Cuban day. They served freshly grilled lobster, fish and pork by their beach area, accompanied by a generous buffet and lovely live entertainment. There was a band aswell as dancers who were filled with life. We thoroughly enjoyed getting a taste of their culture.

The buffet has good variety - I highly recommend eating their fruits. The papaya and mangos are something else. I could not go about my day without them! Service was great too. We always looked forward at being greeted by Joel, Giovanni and Taidee.

We're thankful that this gem was our first experience at Cuba! [Details]

We had the most wonderful time. Special treatment and perfect service is the normal standard for this hotel. Staff are friendly. Resort is gorgeous, clean and well stocked. We celebrated a milestone birthday and the whole stay was perfection. I will be back. [Details]

We had a Fabulous time, second time back at Melia Cayo Coco, in less then a year. Very quiet and relaxing resort, in which is what we look for. The Staff are very welcoming, all are very friendly, especially if you make the time to stop and chat with them. They work so hard to keep everything so clean.
We were there during the Tourism Fair, and during those days, wow big difference, (from our first stay) I understand they made sure everything was top notch, while promoting the resort, and having VIP guest from the FitCuba attending, I am sure they brought in extra stock, as there was no shortages, and all meals were delish, and cooked to perfection. Noticed after the Tourism Fair was over, the next day on May 6th, you could tell Staff were tired, and food seemed to go back to the way it was on our first trip. In which we still enjoyed, just seemed not as much selection, and not as much care went into how things were cooked. They still do an awesome job, for the amount of shortages they have to deal with.
This has turned into our favorite resort in Cuba, due to the Staff, beach, quiet grounds, and the short drive from the airport. So much that we are already booked for our 3rd trip back. (counting down the days already) Anxious to go back and see all the renovations that will be done from July-Sept. [Details]

Adults only. Best staff, best food and drinks, great activities. Best show at night. [Details]

Nous avons séjourné début juin 2024 au Melia Cayo Coco pour de courtes vacances en couple de 5 jours. Et l'endroit était idéal. Vaste mais compact, on est toujours près des services, mais assez loin pour être en paix. Les chambres sont un peu vieillotes, mais très spacieuses et silencieuses. A noter à ce temps là de l'année des vols de viel avion russe le matin vers 7h à très basse altitude pour pulvériser contre les insectes. Un peu bruyant mais on s'y fait très facilement.

Le site est superbe, la piscine grande quoique peu profonde et toujours au soleil, peu d'ombre malheureusement. En juin, aucun problème à se trouver une palapa à la plage, où il vente toujours assez pour amoindrir la chaleur. Et quelle plage, superbe, tranquille, un vrai coin de paradis.

Le personnel de l'hôtel est toujours très poli, disponible et bien attentionné. On mange bien, quoi qu'on voit qu'ils ont des ressources limitées pour importer des denrées alimentaires. Néanmoins, on mange toujours bien, c'est assez varié et avec les grillades sur demande, on s'en sort très bien . Calmars, crevettes, paella, excellents poissons.

Plusieurs petits bars permettent de s'hydrater tout au longe de la journée, à la plage où à la piscine. Complexe pour adulte seulement, c'est calme et les animations sont aussi peu bruyantes. On y va pour se détendre, pas pour être sur le party.

J'y reviendrai sans hésitation. [Details]

Staying in Melia coco was absolutely wonderful experience, first of the resort was wonderful and relaxing as it was an adult only resort, food was very tasty and the rooms was cleaned everyday with ac as well, everything I needed was on the resort and we didn't need to go out the resort. Secondly the staff was good and they go and beyond in delivering costumer service, they were very friendly and are hostile.
Strong points: Staff was very friendly, food was tasty and resort was relaxing.
Weak points: Wifi is weak and netflix in rooms is not working [Details]

Choose MCC based on high review rating and was not disappointed. Well run, clean resort with great staff and only 15 minutes from airport. Mostly mature guests which suited us just fine. [Details]

Un très agréable séjour d'une semaine!
Tout le personnel est très accueillant, du paysagiste jusqu'au serveur! [Details]

Excellent experience. Beautiful beach. Very helpful and friendly staff. Hotel is well maintained and rooms are decent. Tourists here are mostly retirees. Great time overall and would return.

Beach. Staff. High standards are upheld.

Initial room a bit dirty. Newer “renovated” rooms are a bit dated/underwhelming, but good overall [Details]

Amazing resort, amazing people, highly recommend! This place is incredible. The staff are second to none, the beaches are amazing and the hotel is VERY well maintained! This was our second time and we will be back very soon! [Details]

Fantastic stay at the melia. Feels like a large family community! Great service from Prince Yanquiel and also the beach bar specifically Dariel and Jesús! The most beautiful ocean I have ever seen. The pool and the hotel grounds are beautiful kept! [Details]

This is my 5th time at MCC, and as always, it was a wonderful trip. The staff are kind and helpful, the food is great, and the resort is well maintained. For the first time, I had an issue with my towel and clips stolen. The customer satisfaction people were great about helping me out. While disappointing, it was a small blip in an overall beautiful vacation. Definitely will be returning. [Details]

From the initial pick up at Jardine del ray airport (only a 15 min bus ride)..to our greeting at melia cayo coco up until our last second everthing was top notch! The weather was also perfect...staff at this resort are incredible! Yes, the beach is great! and it did not disappoint.. rooms are a little outdated, but everything was super clean and in working order. The cleaning staff here are top notch..everywhere! beach bar, rooms, lobby..super clean. This place runs like a well oiled machine. Food was decent too! Always something to eat and a good variety! Entertaintment nightly ...and stuff to do at the pool and beach which i cant comment on as we were too busy swimming in the ocean and relaxing. Truly one our most relaxing holidays ever! Highly recommend! [Details]

So we came on a recommendation of a friend who said of all the places she has been, Melia Cayo Coco was the best she has ever experienced and girl you were 100% right! We are lucky to get to travel a bit and never have we experienced the kindness, service, hospitality, and fantastic food, paired with excellent entertainment shows, poolside activities and spacious room accommodations that are spotlessly clean and prepped every day and when we express our deep gratitude to the staff for the job they are doing we were told 'Our Happiness and Pleasure' during our stay and to see us leave with a smile on our face and a place in our ♡ for Melia Cayo Coco is simply the goal of the entire staff. So to all, from the gardners to the cleaning staff, servers to the hostesses, entertainment coordinators to musical perfomers - Melia Cayo Coco we are here to say you have exceeded all of our vacation expectations and without a doubt we (sadly [Details]

We've just returned and have had a great experience. The cleanest resort I've ever visited. There were no shortages and the food was great, especially the homemade bread every day. The staff is what makes this resort feel like home…the friendliest, kindest and most hard working people I've met. Beach is magnificent and everything is accessible within a short walking distance and short drive from airport… can't wait to go back! Highly recommended.. [Details]

The hotel was great very clean and great service. They were doing upgrades the whole time we were here but didn't interfere with my trip at all. The food was great and always lots to choose from never a shortage of anything. The pool was always clean and inviting the beach was amazing so warm and beautiful. Everything was very close so not alot of walking required. I will definitely be back. [Details]

This hotel was extremely welcoming, and friendly. There is always an activity to join in on, never a dull moment! They have been busy rebuilding and renovating existing facilities to improve experiences. [Details]

We had a great time at Melia Cayo Coco. The beach is very beautiful, and the staff is super friendly. The place is 'adults only' and there is a very low key relaxing vibe that suits our needs. Over all a great place for an awesome Caribbean vacation! [Details]

We returned to Melia for the fifth time and loved every minute of it. We never get bored of Melia. Our highlight of this resort and a big reason we return is the music at lunch in the Ranchon. We love the band Son del Rio and love to dance with them. We also love the people. They are so friendly and welcoming you feel like part of one big family. In fact, we were here to attend the wedding of a staff member we met here the first time we visited. The beach is incredible and the resort is small enough that everything is a five minute walk or less. We are excited to see the new upgrades that are coming soon. We will definitely be back. Some shortages but hey, it's Cuba and it's to be expected. [Details]

Melia is such a lovely place to vacation! The staff are so friendly, everyone says “hola” as you walk by. The beach is amazing. Everyone we've talked to says the same thing, that this is the best place they've stayed. My family came across this resort on our second trip to Cuba, and we keep saying we're so glad that we didn't have to keep trying all kinds of resorts to find our favourite! [Details]

This was my first time visiting Cuba, and I can 100% say that I would revisit just for the wonderful Melia Cayo Coco resort. The resort has great activities, staff and the food was great. As a first time visitor I was a bit worried about the food shortage news I heard before, but I can gladly say that at Melia you won't notice that at all. They had a great variety of food and the quality was top noch. The beach is also so clean and clear. The staff are all very friendly and I would like to give a big shoutout to one of the waiters, Joel, who made every dinner feel special with his service! Overall the resort is great value for what you're paying for, would definitely revisit & suggest to friends/family. [Details]

Melia Cayo Coco is outstanding all around. The beach is beautiful and pool is a great size. Lots of space - never felt like we were struggling to find a seat. I've been to Cuba 3 times before and this resort had the best food 100%. The food options changed daily. The staff is amazing - makes you feel welcomed. The entertainment is also great. I loved the live music, especially jazz by the pool. Also very close to the airport. It is my top choice for my next Cuba trip. 100% worth your money. [Details]

The perfect experience 7 days and beautiful Melia Cayo Coco. The people are wonderful. The service is wonderful. We have visited two times. It has a beautiful beach. There's a lot of pride in every staff member that works here. Prince is a jewel. We will comeback again [Details]

Love this hotel for so many reasons. Small and perfect for us. Best beach's, clean, accessible close to airport but most of all the people. Would recommend to anyone. [Details]

I have to say I have had an amazing time here in Cayo Coco. My first time traveling outside of Canada and it now feels like a 2nd home. Warm and friendly staff that treat you like family. Sun and sand, beautiful clear blue water, you can see straight to the bottom. Rooms are thoroughly cleaned and well stocked. Great entertainment every night in the theatre and lobby. Games to play everyday by the pool. No shortages, lots of food and variety. Loved my stay here and hope to come back soon ❤️ !! [Details]

Had an amazing stay here at Melia Cayo Coco. The staff were friendly and helpful. The food was the best I've had in Cuba! The grounds and rooms are clean and beds are comfortable. The pool is perfect for relaxing and the beach is beautiful! It was my first time here and I'll definitely be returning. Charles makes great omelettes at the buffet! Jorge provides amazing service at the lobby bar! Can't say enough great things about this resort! Strong points: Clean, friendly, good food, amazing beach.
Weak points: None
Sanitary measures: Great housekeeping staff, at the public washrooms 24/7! [Details]

We came to Cuba looking for a relaxing experience and we found it! The staff was amazing ! We loved the Spanish coffees at the lobby bar the girls, Jorge our server! ! The resort is very clean ! We had no shortages during our stay the food was delicious! The beach of course was absolutely beautiful! I will be coming back again !
Strong points: The food was amazing ! The staff was amazing !! It was clean !! Rooms were great !! Beach was beautiful !!! Love the cats !!!
Weak points: I honestly don't have any it's Cuba ! With time wifi will get better ! And I don't classify that as a negative !
Sanitary measures: Everything was very clean !!! [Details]

Love the proximity to the airport 15-20 min at most. Great value for what we paid. Helpful staff. Clean rooms and linens. Grounds well kept. Cement walkways need some work they are getting pitted and could cause a safety issue for the mobility challenged. Buffet had variety of food, you would have to be really fussy to not be able to find something. Pool was clean. Beach was excellent, we were in the ocean every day, Never had an issue with finding loungers. GREAT VACATION!! [Details]

How to start? Me myself working in the tourism buisness, i can say the personnel was fantastic! Big smile 24/7, kind people, and gracious host! I loved every.last.thing about my stay, from the site, to the visit in morón where we saw the cuban people (most lively people in the world), i couldn't have asked for a better experience!! On site we also met beautiful people, Arianna that studies in the tourism industry has an amazing personnality and she even brought us food (a kind of peanut butter cream with rice) we loved it and she came back everyday that she worked to say hi and share experiences! We also met Yanquiel, also known as Prince, wich is an a amazing man with a great personnality and great speech skill! The beach, the sun the people, oufff can't ask for more.. except maybe a longer stay! ;) hope to see you there next time i go! Thanks to all of you there! Hasta la proxima amigos! [Details]