284 reviews
The staff make and already great place better
The hotel is beautiful, its clean and its shiney. The rooms are well appointed (Jr. Suit partial ocean view) but nothing spectacular. The view from our room was, however; spectacular (room 5025). The bed was comfy with nice pillows. The room was very clean and we were well taken care of. I had to call housekeeping one evening for a blanket, the bed is made with only a sheet, and they came within 10 min with a warm cosy blanket. The food amazing, the buffet had so much choice it never got boring, the servers were so so great! The beach was the highlight!!! Wow what a beautiful beach....never a fight to get a chair either. The pools were underwhelming, I wasn't a fan of the separation of the pools making them all seem small. So many chairs though and the pool service was great. Te bar tenders were great too. Only 2 complaints, 1 as mentioned the pools and 2 the noise from the shows was very loud in our room. We are early to bed people and the shows, as great as they are, are to loud in our room. Some sound proofing would be beneficial. Also 1 more thing...daily activities like tequila or wine tastings, salsa making class or cocktail classes would be fun, I felt it was lacking in that too. None are so horrible I wouldn't return, I would and I would recommend this placeto anyone, all ages. During our stay we were amongst 20 somethings and up to 80's.....its truely great for everyone.