#8 of 18 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Mazatlan
We stayed for my birthday weekend had a fantastic time. The staff were all great, especially the entertainment team! Entertainment team members, Tury & Luis were absolutely phenomenal with our son along with the rest of the team as well. Our waiter Josue took such good care of us (and others as we made friends around the pool) he hardly had to be asked when we needed a new drink and he always had something for us to try if it was taking time for what we ordered. It seemed the pool bar had a hard time getting cranberry juice and mint for one of the days we were there even though they had it up at other bars. Josue would always ensure our drinks were on the way even if he had to go get it from a further bar. The team at barefoot grill always great you with a smile and fast service. The team at Portifino were so great catering to our picky eater son and making him what he requested even if it wasn't on the menu. All the other staff (bell men, front desk, housekeeping, room service) were all so friendly. A wonderful week spent at Dreams. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
The entertainment team went above and beyond to ensure we had a fun week around the pool and resort.
The weak points
Cleanliness and resort upkeep. The rooms where cleaned well, but we often found cups or plates sitting for long periods onto of garbage cans in walkways around the resort or along the beach. Tables, chairs and floor around the pools weren't wipe daily.
0 0
Certified
Great week
Patricia Chegwin, Vista, MB
2024-12-15
Dreams Estrella Del Mar is beautiful, the staff is great and the food is very good with good variety and a la cart restaurants, service was excellent. We were well looked after and had a great week. Gated community with security. The bellboys were very helpful, the check-in was seamless. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Great place, very clean and well looked after. The staff were very efficient.
The weak points
The resort is far from Mazatlán and that was okay for us but some might like to be closer to the city.
0 0
Certified
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Mazatlan's best
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Fantastic week at Dreams
Great week