Krystal Cancun

The good:
- Hotel staff are very friendly and shows the willingness to assist/help.
- Food is not the best but it is good overall for me and my group. We missed the bacon though.
- Rooms are clean and big but bedsheets and pillows could use an upgrade.
- Beach is good--sandy and not too much weeds (or whatever those are called).

The not so good:
- maybe timing--but a big batch of young adults were there the whole week we were there--the lobby bar is always crowded and so is the lobby. When they are gone for the evening--so are the drinks. Kind of unusual to get a response of 'no more drinks available'.
- 11AM opening of bars seems to be a bit late. Maybe 10AM is good. [Details]

This hotel, at least the part that we stayed in is a bit older, dated and in need of updating. There are 2 attached towers that I believe are likely newer, but even the pool was in need of some work. It's all very usable mind you and frankly, we weren't there to spend much time in the room so it was fine. The foyer and public areas are beautiful, as is the pool area and beach. [Details]

Delightful experience to be staying here. Clean, well organized, friendly staff. [Details]

The beach was beautiful but the resort was very disappointing, the food was below standards, no activities to offer.I feel this resort was extremely overpriced for what you get. I would not recommend this resort [Details]

My wife and I travelled over the Christmas break and we had a blast. Resort staff was very warm and friendly. Food was average however themed nights made it great; al a cart was better. Beaches are picture prefect but during our stay the tides where high thus seaweed did build over night. My only caution is to confirm travel to and from the airport via local providers. Highly recommended. [Details]

So the hotel overall was nice, oceanview rooms were super nice, pleasantly surprised.
Food was average, I expected more ala cart restuarants but there was only one choice off resort.
Entertainment, average. They could have had more entertainment in the evenings outside but there was only the lobby with some seating and it was often hot.
Pools, awesome, loved that it was right by the ocean, you could sit by the pool and feel like you were sitting by the ocean.
They did a poor job of telling us what was included in the all inclusive and what events were each day etc.
Exchanging money was a real issue, brought bigger bills in Peso's, almost impossible to get smaller bills. Next time would only bring American and Can money [Details]

had a great vacation to bad i wasnt able to stay longer [Details]

thought is was better than the reveiws it was getting,food and drinks were great,would definatly go back. [Details]

Enjoyed service plus pool operation. This plus location madew our trip.

Thanks

Mary and Jerry [Details]