Princess Grand Jamaica

Very dirty dishes at buffet [Details]

My husband and I spent 7 wonderful days visiting Princess in May. The hotel is absolutely beautiful. It is very large but well laid out and you have easy access to everything. The a la carte restaurants were fantastic. The buffet was impressive and you will always find something you'll enjoy. We fell in love with the staff. Every interaction we had came with a smile and was always pleasant. The beach was the only slight disappointment since there was not alot of shade but they are still renovating and getting things done so I'm sure that will come with time. We had management stop by our room several times to make sure we were enjoying ourselves and that everything was going well and it was a really nice touch. MY ONLY COMPLAINT is that they need to play more Caribbean music. Our room was located near the Aqua snack bar and the music was at a perfect volume but was all Radio top 40, only when the animation staff would come by around 11 would they play reggae and dancehall (We're in Jamaica, we want to hear that !!!)
Overall this is probably one of the best hotels I've every visited. I typically do not like to return to the same place more than once however we are already planning our visit in January 2026 and will be bringing our family. Looking forward to visiting Princess Grand Jamaica again soon ! [Details]

We enjoyed our time at this resort. The resort is provides a good mix of all the amenities associated with such a large property as well as providing a sense of intimacy through all the pools and beach area. The rooms were very clean and comfortable with ours having an awesome view of the water. The food was excellent and the staff were friendly. Stepping up to the platinum level was well worth it because of the amazing butler service, the upgraded room, and the platinum lounge. [Details]

The hotel was amazing, since it was new everything was perfect. The rooms were cleaned everyday the food was delish. I would definitely return to the hotel. Since the beach is man made, it is not as nice as Negril's beach but very satisfactory. The weather was great, very windy.
The beach was fine, the only problem being was at one part of the beach was the Princess Grand and the other part was the Princess Mangrove (adults only). I was stopped and told I was not to walk on the beach since I was staying at the Grand and not the Mangrove. We told them that we are not going inside of the other hotel, just walking along the beach. We complained a few times. one day they let us another day not. That was the only downfall, especially coming from cold and snow you just want to enjoy and walk along the beach.
As well when you see the hotel advertised in Negril it is not, it is in Green Island, just outside of Negril. [Details]