195 reviews
Bad experiences from day 1 to day 7
Upon arrival, we noticed through room phone wasn't working, and took 3 days after we reported it to have someone come and take a look. Then they knocked on our door 12 midnight when we were both asleep to let us know they were there . Scared the &%$ out of us. Much the same happened with our TV. No TV for several days. Not nearly enough wall plugs in room. Bathroom toilet leaned from day 1 and was never fixed. It was extremely dangerous with the wet floors. Day four, came back to our room and a naked man on our bed drunk and passed out. Only could have gotten in when cleaning lady was there.We reported this and gave all the info to security including picture of man, the man's correct room # and time of incident. Realized our phone charger was stolen. Security told us they needed to search our room to see if we misplaced it. Never mind just going to the mans room and ask him to return it. While they were searching our room, my wife luggage was totally looked through including her very personal belongings. She felt devastated and sooo violated. She was truly traumatized with how this was handled especially when security knew where it was and definitely didn't have to do this. This vacation at Bahai principe escape runway bay was our worst vacation ever.