#44 of 109 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
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Punta Cana
Great resort. Ran out of beer a few times, but replenished right away. Beach is small and walking to the beach next door, it isn't maintained and smelly and dirty. Clients saving chairs and staff not enforcing the don't save rule [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Food and Staff. rooms are nice.and well appointed
The weak points
Beach is too small for the nuymber of people staying here
0 0
Certified
Most beautiful resort ever
Previously SANCTUARY CAP CANA for this review
Gaetan Cousineau, Gatineau, QC
2020-03-06
Beautiful one wek Holiday- beautiful confortable resort A staff; one sour note; had a food poisoning eating a stek on second night; had to ask help of doctor. Was weel taken care of. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
extremely beautiful resort; nice friendly service; staff always smilng and helpful all the time
The weak points
beach small -cannot take long walk- but beautuful beach nice to swim and lots of palce to seat; very confrotable with cushion chair.
0 0
Certified
Wonderful Experience
Previously SANCTUARY CAP CANA for this review
Ann, Springfield, ON
2019-02-08
I found Sanctuary Cap Cana by Playa to be an extremely well run resort. The staff are incredible and work very hard to make sure the guests are well taken care of. The resort is very clean and they work hard to keep it immaculate. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The staff at this resort are wonderful. The resort is extremely clean and the gardens beautiful.
The weak points
The only negative would be people putting their beach towels on the chaise lounges by 6:00 a.m. which made it almost impossible to find a spot by 8:00 a.m.
0 0
Certified
Nice place
Previously SANCTUARY CAP CANA for this review
Paul Desjardins, Dsl De Drummond, NB
2018-03-03
Very nice quiet place to relax. The staff is very friendly. The food is excellent and no reservations necessary, nice variety of restaurants, no waiting line. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The food is excellent, place very clean and staff very nice.
The weak points
The beach is too small, not enough chairs and parasols. Sanctuary town should be open in afternoon, especially ice cream place and Taco van.
0 0
Certified
Wonderful!
Previously SANCTUARY CAP CANA BY ALSOL for this review
Sandy, Toronto, ON
2017-02-09
We loved it. We travel several times per year to Mexico & Punta Cana and this was by far our best trip - the resort is wonderful. Love that it's adults only - so nice and quiet! Blissful. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Honeymoon Suite with private pool
The weak points
Staff weren't too friendly or happy
0 0
Certified
Fantastic holiday
Previously SANCTUARY CAP CANA for this review
The Vdbs, Lynden, ON
2016-04-19
We celebrated our 20th wedding anniversary here and had an incredible time. Such a beautiful, private and relaxed resort, away from the party crowd. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Absolutely beautiful, very clean, excellent food
0 0
Certified
Best Vacay Ever!
Previously SANCTUARY CAP CANA for this review
Sandra West
2016-01-06
Grounds were lush, tranquil & beautiful and staff bent over backwards to make our stay memorable. Thank you to JT, Henry, Larry, Angela, Yaris, Lourdes and Enolky for smiles and hospitality. We've told all our friends and family about you! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Great food and super friendly staff.
The weak points
Just a little too much salt in their cooking.
0 0
Certified
Beautiful Resort
Previously SANCTUARY CAP CANA for this review
Cindy L, Orleans, ON
2014-03-24
Had a wonderful time. The resort grounds are beautiful and well taken care of. Service was great, didn't have any problems. This was the first resort that we had to sign for drinks and in restaurants, so it took getting use to, but wasn't a problem. The only complaint I can think of is, lack of shady spots. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Beautiful surroundings, great staff.
The weak points
Lack of shady spots
0 0
Certified
Honest Review
Previously SANCTUARY CAP CANA for this review
Dp, Ajax, ON
2014-01-21
Overall - very good, could not complain too much. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Resort is beautiful, beaches are fantastic. I liked the fact that there was no bracelets and no reservations for a la carte.
The weak points
slow service sometimes (drinks were ordered and either was forgotten or came an hour later). resort is starting to show some wear. activities are almost non existent unless paid for.
0 0
Certified
Amazing honeymoon
Meagan, Toronto, ON
2013-12-14
Stayed for 7 awesome nights here and was sad to leave. Very little to complain about, would return in a heartbeat! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Great, friendly staff, nice rooms and grounds
The weak points
Food could be a little hotter, some King beds are twins pushed together
0 0
Certified
Great resort
Oj, Richmond Hill, ON
2012-06-07
airport to hotel: very smooth, hotel very close to airport
hotel: as the name suggests it's a "sanctuary", this means it's not great for partying or kids, but for couples looking for relaxation and great service it's the place.
food: surprizingly good, great in room service, good food at restaurants. don't expect buffets at this hotel. you either order into your room or you go to restaurants.
room: the beach view and swim up rooms in the castle are amazing.
everything but the water was fantastic. the resort has it's own private beaches and is also close to a very beautiful public beach. had the water been free of seaweed and had it been more calm and clear it would have been great.
The weak points
We went in May. The beach had seaweed and the water was not very clear and had some waves. so not ideal for those looking for super calm and clear waters.
0 0
Certified
Awesome place
ml69, Iroquois Falls, ON
2010-08-23
Good right from the start, super friendly people, excellent food and drinks, very nice resort, wicked room with good a/c. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
awesome place for a honeymoon
The weak points
.......
0 0
Certified
One of the best I've done so far
Ms Moreau, Montreal, QC
2010-05-26
One of the best all inclusive resort my boyfriend and I have been so far. Absolutly gorgeous! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
The food is amazing, the rooms are nice and big and clean. Staff is nice but service is a bit slow. But it's vacation time, no rush. Didn't bug us at all.
The weak points
Tiny beach with a lot of seaweeds. But not a major problem since i'm not much of a beach person and there was 4 pools for me to swim in.
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Good service small beach
Beach is small and walking to the beach next door, it isn't maintained and smelly and dirty. Clients saving chairs and staff not enforcing the don't save rule [Details]
Most beautiful resort ever
Wonderful Experience
Nice place
Wonderful!
Fantastic holiday
Best Vacay Ever!
Beautiful Resort
Honest Review
Amazing honeymoon
Great resort
hotel: as the name suggests it's a "sanctuary", this means it's not great for partying or kids, but for couples looking for relaxation and great service it's the place.
food: surprizingly good, great in room service, good food at restaurants. don't expect buffets at this hotel. you either order into your room or you go to restaurants.
room: the beach view and swim up rooms in the castle are amazing.
service/people: very nice [Details]
Awesome place
One of the best I've done so far