Cayo Cruz

We had a good break from our winter at this resort. The hotel is only open for one year as of March 1...relatively new so the staff are are still learning but doing their best with the language barriers. Food assortment was satisfactory for most days... the supply chain in Cuba has special issues not related to the resort staff... they did very well! Transfer from CCC airport was more than an hour. Great beach for walking but our week was quite windy with whitecaps. The morning race for a shade chair is not for us. Best entertainment for us was the pianist in the Lobby and the Neil Diamond tribute... did not do the 9PM shows. The beach and pool music was too loud for people who want a quiet vacation. Room was cleaned daily. We were not aware of the two classes for guests when booking... regular and premium... this should be removed IMO. Our ratings are based on experience across many resorts in five countries.

I just got back from a week long stay at the Valentin. The food was okay. The entertainment was good. The pools were nice. The beach was even better, minus a lack of shade stands. The wifi was on point. The sports bar was not open during the whole stay. The lobby bar was extremely show and less than friendly. Gerardo at the snack bar was the best ! Overall for Cuba my experience was a 7.5/10