#2 of 4 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Cayo Cruz
My second time at this hotel. Saw improvements in food and service. Still room for improvement with the wait staff, but should come with experience. Entertainment staff are amazing. Bar tenders are great. Rooms are modern and clean. Beach is truly beautiful! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Beach, pool, bar drinks
The weak points
Staff need to be more attentive and smile.
0 0
Certified
Beautiful Resort, Beach and Staff
Debt, Caistor Centre, HA
2024-04-15
We just got back from a great week at Sanctuary White Sands. It is a new hotel and everything is fresh and lovely. The resort is well laid out and everything is close by. Met some wonderful staff at the pool bar (Yai), lobby bar (Fortun and the gang!) and in customer service (Mary). Also, the bartender in the sports bar was great. Overall I would recommend this resort. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Beautiful beach, large clean pool, views from building one or the pool and beach, most staff are excellent. Cappuccino, Iced coffee, Spanish and Brazillian coffes are very good. Had eggs, chicken and port most days. Bread always available.
The weak points
Food, but we knew that going to Cuba, is very repetitive and somewhat bland tasting. Staff in buffet is very young and don't understand English very well, but they try and will get better with experience.
0 0
Certified
Beautiful new resort
Murray Hastings, Wingham, ON
2024-04-05
We stayed hear March 27- April 3 The resort is brand new on one of the best beaches in Cuba. Yes there were shortages but nothing one couldn't handle. Would recommend! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Hotel and grounds, beach are great.
Staff are friendly and courteous.
The weak points
Food is typical for Cuba Shortage of eggs.
Shortage of bottled water in the rooms.
Wifi was off at times.
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Sanctuary White Sands
Beautiful Resort, Beach and Staff
Beautiful new resort
The resort is brand new on one of the best beaches in Cuba.
Yes there were shortages but nothing one couldn't handle.
Would recommend! [Details]