The Venetian Resort

The hotel suite was gorgeous. My only disappointment was what your called breakfast which was included in the price of the room. Three sweet buns, small fruit cup and coffee???? That is NOT a breakfast. [Details]

Our 3 days stay in the Venetian resort was a very positive experience until we had an interaction with a female representative of a rental company Hertz located at the main lobby of the hotel.
She was absolutely unprofessional,rude and aggressive.
We rented a car and were sent to the garage parking to pick it up.
At that time we already checked out from the hotel and had our luggage with us.
Car was parked on a different level of the garage,so we had to take an elevator.
Once we've located the car we had realized that the bumper was cracked.My husband had to go back to report the damage and include that in the rental contract.
When came back to the Hertz counter he realized that the representative who originally was helping him was on lunch and the female representative was there along.
It was a line up,my husband had to wait.
The representative included the mentioned above damage in the contract and my husband came back.
Once he stared the car,we realized that an indicator is showing a flat tire.
We locked our luggage in the car and came back to the counter.
We asked to exchange the car and requested for someone to accompany us to the garage to inspect the car together ,return a key from the first car to avoid going back from the garage to the counter one extra time(we had done the trip quite a few times already and lost 1hour of our time on that).
The female rep refused to come with us in a very rude and aggressive manner.
She insulting me while talking on the phone with her coworker who was on lunch at the time.
I was shocked.
After 3 spectacular days in the resort were we enjoyed every moment of our stay,her unprofessional behavior ruined our stay.
We left the resort frustrated and unhappy. [Details]

It was my first time in Vegas and the hotel was incredible. As soon as I set foot in the hotel lobby, I instantly fell in love with everything about it. People say you don't spend a lot of time in the hotel room while you're on vacation, but I didn't want to leave! I could spend days wandering and exploring the hotel, considering there was so much to do and see. I will definitely come back, especially when I can get a good deal on the room again. [Details]

Great hotel, helpful staff but very busy. You can spend days in the hotel and not get bored. Lot's to do, great shopping and wonderful restaurants. Carlo's bakery is an awesome addition. [Details]

The first night was awful, when we arrived our room selection was not available even though it was paid for. The room provided was a smoking room even though we wanted a non-smoking room but it was the only king size bed room available. The view was of the parking lot, so not cool, and there was no T.V. in the bathroom provided as on the description for the room. I asked the night manager why was there no T.V. in the bathroom and was rudely dismissed and told that not every room will have one and where does it say that, so I told him(Night Manager Sang) that I have a print off in my room of the Resort room description and again was once dismissed, Extremely poor customer service. We returned to our not picked room to sleep, the room stank and the bed smelt awful. We had to sleep on the couch which is not acceptable. I was unable to sleep due to the smell and went down to the front desk around 6 am and explained the situation, this time receiving great service from an amazing woman at the front desk and I wished I got her name. We received a free upgrade to a non smoking King Room with a View of the Strip, which we paid for anyways. With a free late check out at 4pm and the rest of our trip was great but the pillows still stank in the upgraded room but housekeeping were sweet to give us two fresh pillows. Will never stay at the Venetian Again! [Details]

We had the greatest of experiences here. So impressed with security leading to the suites....must show your room card to be allowed through. Always clean and fresh. The decor is amazingly beautiful. Even the "fast food" areas are far above the norm. Wouldn't hesitate to go back to the Venetian again. [Details]

The rooms in the Venetian are elegant and extremely comfortable. It was actually a shame to have to leave the room, it was that nice! [Details]

The hotel is beautiful and the suites are gigantic. The only thing missing is a coffee maker in the room! [Details]

We had booked at the venetian before and we love this resort. The rooms are great as well as the service. The canal shoppes are so beautiful. Dining wonderful. Hope to return [Details]

Like living in old Europe with the fun and wonder of all Vegas has to offer. Service perfect. Live show awesome(Faith Hill & Tim )would go again. [Details]

The Venetian Resortl [Details]

We arrived at the Venetian late on Sunday. The Front Desk was wonderful they upgraded our room as we were on our anniversary with no extra charge. I must say all the employees were very accommodating and helpful on our stay at the |Venetian. The rooms were a little out dated but still beautiful. As we were on the 33rd floor we had a spectacular view of the strip. Housekeeping did there best to keep the room clean and fully stocked. Security was excellent as you had to show your room key to get access to your floor. The only things that I would suggest would be to have better ventilation in the casino area because of the smokers. We found that when we stayed at the Wynn this was not such a huge issue. If you are single, a couple this is the hotel for you. But I would not suggest seniors or families to stay here because of the party atmosphere that it portrayed. Just be aware that if you use the pool area they have a 30 minute away policy to your seat. You will have your towels removed and another person can take your chair. Good idea for the hoggers that put there towel down and don't return until later. There was a good variety of restaurants to eat from and if you are low on cash from spending too much at the casino there is a food court. [Details]

An AWESOME experience. Excellent hotel, friendly staff, very very very clean. Amazing food, very comfortable beds. Looking forward to going back...the only hotel I would stay at on the strip! [Details]

I was absolutely unthused to hit up Vegas with my boyfriend, weve never travelled outside of Canada together in 3 years. I bought the trip as a 22nd present for his birthday, and we were booked for just after my 21st bday. upon checking in I told the front desk it was our first time in Vegas/first time travelling in general together and my birthday he didnt repond at all. He was very rude and quickly tried to get us out of line. I explained that we would want a coupole reccomendations on where to eat and again explained we had never been to Vegas he pointed to concierge and told us to ask them... We got to our ' Luxury Suite'. Which was pretty standard with the exceptio of the bathroom which was quite big/very nice. I paid an extra $150 for a higher upcity view room which I would not reccomend, in my opinion its not worth the extra $ i was starring @ construction..the pools are really busy on weekends not at all during the week and are heated so its nice all year round, but i wouldnt buy a drink @ the pool your ooking at $20-25 for one drink. If yoru doing any gambling, even just the sots you get free drinks. Was an over all nice vacation, I just felt the staff coukd have been more accomodating/friendly. [Details]

Amongst the best we have ever stayed with. Highly recommended!! [Details]

Great rooms and service, the staff at the Venetian were extremely professional, polite and helpful at all times, making our stay in Las Vegas even more enjoyable. [Details]

A good stay for us [Details]

Hotel room was amazing. Clean, comfortable, very large with a sunkun living room area. We actually had 3 big screen tvs. Good friendly service, we had no problems with restaurants or service eventhough it was x-mas. The early check in was a bonus. Would definitely go back again and have no problem referring it to family and friends. [Details]

Very Clean, beautiful and wow
Food was excellent [Details]

It was as expected but could have been much better. [Details]

Good experience in general. [Details]

The Venetian Resort
Las Vegas [Details]

i would return in a minute, it was a beautiful resort and quality staff [Details]

I would go back.... [Details]

Wonderful place, looked after well but they would not switch us to a room that we had requested.
The casino's were full of smoke, this deterted me from gambling. [Details]

very beautiful theme hotel.People are very friendly and you see a lot of security presence. [Details]

What a great hotel. Completely Satisfied. [Details]

Just a Fantastic Hotel.... and trip Recomend this hotel to everyone and the up grade is worth every penny....! Cant wait to return to the Venetian [Details]

This hotel was truly decadent, right from the front doors everything was marbel and glamour. The staff were so incredibly accomodating, friendly and went over and above to service our every need. In particular our suite had a sunkin living room that was fabulous. The room was spacious, very clean with an extremly comfortable bed. We chose a smoking room although initially hestitant because although we are smokers we do not smoke in the house. We couldn't even smell smoke in the room or in the hall ways. The air flow in this room was amazing. I think they pump oxygen into the rooms because you would never know this was a smoking room. The bathroom was large with a separate bathroom door to the toilet area. The shower was huge and the toiletries provided were actually very nice quality. The garden area at this resort was so well manicured and a great place to relax. Several natural hot spa areas, a pool and greenery with lots of sitting areas within the gardens area. The only suggestion I have is to place coffee makers in the rooms. This was my first vacation in 23 years and my partner has travelled more extensively. We were treated like royalty. The hotel was right on the strip where everything happens. Infact the bus stopped right out infront of the resort incase you wanted to explore the strip by bus, which is a great idea on day 3 when your feet are killing you from walking. You pay 7.00 and you can use the pass all day long and hop on or off whenever you want and wherever you want. The restaurants within the Ventian were wonderful although a good cup of coffee was hard to find without going into one of the restaurants. We had a continental breakfast included with our suite (Luxury Bella Suite) that was not your typical continental breakfast. The pastries were incredibly deliscious and the fruit was fresh and plentiful. It was a great way to start the day and the servers were very attentive to us. A must is the Cheese Factory....yum!! I would highly recommend this hotel resort and will absolutley return. [Details]

The Hotel is beautiful, the bed was uncomfortable may have been broken we think. We had to pay for extra things like a glass or knife. Four dollars for a knife to be brought to the room. I found that a bit rediculous since it was such an expensive hotel to stay in.Some of the front desk people I found to be impatient and not helpful. Dismissive infact.Not all some were really nice and helpful. The bell hop that brought our bags up was impatient as well because he had to help us find another room that wasn't on the same floor. The first room they gave us had no wi fi but they moved us to another area.The Desk clerk at the end waved our 20 a day fee because I complained about the service to the rooms.So I thought that was fair. All and all I might come back or I may stay at the Mirrage as their beds are more comfortable. [Details]