Grand Decameron Complex Bucerias Trademark Ai Rst

Grand Decameron Complex Bucerias Trademark Ai Rst
3.893.893.893.893.89
3.89 based on 1207 reviews
#5 of 24 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Riviera Nayarit
Rated 4 stars
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Our latest stay

, Morden, MB
2024-04-23
This was our 4th time to RDC. Overall, not a lot of changes, other than a high change in staff since our last visit. That said, the staff, as always, were amazing. They work so hard and are such beautiful people. They go out of their way to make sure you are taken care of. Food was good. We are not fussy eaters, so always found something. Everything was always very clean and tidy. Only a few negative points. Beach/pool chairs. My goodness. This whole towel thing with reserving chairs. We are supposed to be on holidays, not our reserving chairs. One suggestion, just get more umbrellas so there is more shade for people or make some pergola type things for more shade. I think this could help immensely. The other negative thing, the smoking on the beach and the utter disregard for others that do not smoke and leaving the mess of cigarette butts afterward. Come on people. Clean up after yourself. I would say those are the only 2 major complaints we would have. We will be back again. [Details]
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The strong points
Excellent staff, good variety of food, very clean all over the resort.
The weak points
Pool/beach chairs, lack of umbrellas or other means for shade, smoking on the beach.
Certified

Great location

, Toronto, ON
2024-04-14
Overall satisfied [Details]
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The strong points
Clean love the vibrant colour's of the resort. Friendly staff and room cleaned very well daily
The weak points
The restaurant booking system is very inconvenient and annoying to do daily. The lounge chair saving and not comfortable. Lots of space for more pool and beach chairs.
Sanitary measures
Did see staff blow nose and not wash hands before waiting on tables at buffet
Certified

Awesome trip

, Stratford, ON
2024-04-01
My honest review of the resort.. it was fantastic. We were there March 22nd to 29th, in Block 4. Our room was dated, but clean, we had no issues with it.. comfy bed, and the safe worked. The buffets were excellent.. something for everyone, variety of breads, meat, veggies, fruit, potatoes/rice/pasta and of course dessert! Breakfasts were delicious as well, I loved the omelet station. The a la cartes were very good as well, and we didn't have any issue making reservations.. but I was up at 8 a.m by the lobby with good wifi, to make sure we could get in.
The shows were great, we quite enjoyed the Mexican night.. it was a great farewell, as it was our last night there. The lobby bar was my favourite.. because of Spanish coffee ☕️ ❤️, though all were excellent. We enjoyed the pools, the adult only one by the end of our week was our favourite because we loved the iguanas! The beach was great of course, we loved the "resort dog", what a sweetheart.. my hubby loved boogie boarding, those waves are awesome! Every staff member we encountered was very friendly. I'd definitely recommend the resorts to friends and family, and would love to return next year! Off resort, we walked around town a few times, felt safe, enjoyed the different shops, galleries and architecture. We took a cab to El Crocodrile Sanctuary and really enjoyed that.. we had a fantastic trip! [Details]
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Linda's review

, Campbell River, BC
2024-03-29
On fist arrival every thing was great. Finding a spot on the beach or around a pool was IMPOSSIBLE. The interesting thing is there is LOTS of empty chairs. What we learnt was that folks got up and got put towels up at the beach, at the children's pool and at the activity area. Then these folks left their towels and went to their other spot. They say they keep a record of towels … how many towels can a person get? [Details]
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The strong points
The staff were so friendly and helpful.
The weak points
Internet was not reliable, I never had a hot shower and finding a beach chair was impossible after 7 a.m. was impossible.
Sanitary measures
I got sick from the food or drinks twice.
Certified

Girls trip 2024

, Lumby, BC
2024-03-28
Check in was very smooth. For the first time in 18 years of group (6) travel we were placed next door to each other. Block 1 worked well for us, some might find it very noisy. Map given to us at check in is useless as it is so tiny you need a magnifying glass to read it. They do have large maps on boards around the resort so that is good. We found a whole new pool two days before we left! Enjoyed the adult pool, and the beach. It is true the chairs are hard and require a blow up floatie for comfort. We brought from home but are available to buy at the resort or stores are close by. Loved this location as it is close to a major store, bus access to either PV or north, and a close walk to Bucerius. Lots of different ages at this resort. Might be boring for teenagers. Did not attend any shows so cannot comment on them. Enjoyed our stay. [Details]
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The strong points
Block 1 was perfect for us and being on the ground floor was welcomed as one in our party had a sore leg.
The weak points
Food is a bit repetitive. Desserts all taste the same. A new toast maker would be a good addition to the Flamingos restaurant.
Certified

Wonderful Experience

, Stony Plain, AB
2024-03-27
The hotel was great. Always clean and the housekeeping team were wonderful! The food was mostly good but could tell that some of the buffet items were leftovers from previous meals. The seafood was delicious but it wasn't offered as much as I had expected. The amenities were average. My only complaint was that our room was right in front of the "adult only pool" and I had a child with me. I think that the "check in team" should have put us in a room closer to a pool we could access. Overall though, it was a great experience and I would go back again. [Details]
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The strong points
Friendly staff Clean resort Ocean access was great
The weak points
Need more chairs around the pools and on the oceanfront. More seafood selections on the buffet. More garden and pasta salads on the buffet.
Certified

Royal Decameron Complex

, Thorsby , AB
2024-03-27
Poor value for the money [Details]
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The strong points
Great location
The weak points
Poor selection of food
Sanitary measures
Acceptable
Certified

Royal Decameron Puerta Vallarta

, Hanover, ON
2024-02-15
Clean resort, food was very good with alot of choice. Decor was a bit tired and needs to be updated. The restaurants were impossible to get into because of a bad booking system. We were only there for a week so buffet was our only choice. Very limited wi-fi. Could not get it in our room. [Details]
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The strong points
Buffet was wonderful. Good choice. Public bathrooms were kept very clean. Staff was very friendly.
The weak points
Restaurant booking system was bad.
Certified

Hotel

, Kamloops, BC
2024-01-27
Hotel needs an upgrade. You can reserve specialty dining, but they only allowed 50 people at one time. They had 3 sittings so you were rushed. You could only reserve at 8:00 am and it was like a lottery. They need to find a better way. Internet was available in 2 spots in the whole complex. [Details]
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The strong points
Staff was courteous.
The weak points
No hot water until second last day. Mold in shower. Furniture needs upgrade. Food quality less than acceptable. The hot food was not even warm. Had to change rooms as lamp broken, telephone didn't work, drawers broken. Not a good first impression.
Sanitary measures
They need to pay attention to the mold in the showers.
Certified

Authentic Mexican experience

, Toronto, ON
2024-01-24
Great location, good selection of food! [Details]
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The strong points
Grounds beautiful, beach was gorgeous
The weak points
If you have any mobility issues not the place, no water pressure in shower
Certified

Great get away

, Keremeos, BC
2024-01-16
Our experience at the resort was good. All the staff are fantastic and very helpful. All the pool areas are great our favourite was by the main pool because all the activities go on there. Unfortunately the wifi wasn't great and you needed it to book a reservation for the restaurants however the staff was great at booking it for us. All in all it was a fantastic vacation. [Details]
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Certified

Mexico

, Winnipeg, MB
2024-01-01
This was our second time to this resort. [Details]
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The strong points
Great location and amazing beaches
The weak points
Older hotel but Very clean.
Sanitary measures
Staff are always working to keep things clean.
Certified

First vacation

, Penelakut Island, BC
2023-12-17
It was a wonderful time for us! A family of 6 that are new to traveling and it felt safe, fun and overall a great experience. We would probably make a few different choices next time like learning how to book Ala Carte and rent chairs and umbrellas for the beach, and bring a stroller for the toddler. [Details]
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Certified

Review of resort

, Surrey, BC
2023-11-29
Enjoyed ocean beach area and relaxing. Facilities lacking in most departments so didn't enjoy the accommodations [Details]
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The strong points
Beach area.
The weak points
Accommodation very very poor. Can't sit on deck due to noise. Bird and animal e trimmer everywhere. Beds where two queen which is too small so couldn't sleep with my wife. Beds too hard to sleep on. Room smelled like sewer. No hot water. horible. .
Certified

Royal Decameron

, Alexandria, ON
2023-11-29
On arrival at hotel ....not very welcoming was dark and far to walk to block 6....
Room not very clean mirrors night tables lamps .....needs new dressers couldn't open them...
Food always same thing missing a grill section...
Beach chairs and on grounds not comfortable [Details]
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The strong points
Workers very nice
The weak points
Front desk more welcoming Old site needs renovations, better chairs, Nite disco music very loud to late 3am Food stations always same things Rushing you at a la carte Terrible wine
Certified

3 star at best

, Peterborough, ON
2023-10-23
We booked this hotel strckly on location. We were a large group that wanted to explore Bucerias. The Decamerons location was ideal. All though I new the Hotel was dated and not a 5 star I was still very disapointed in the resort.
I found the buffet food was lacking in taste but the variety was ok. The Italian dining was good but the rest not so much.
Our room was very old and showed it. The AC worked great. The doors to the patio and the main door a child could break into. The bathroom door was broken and rust everywhere. Toilet was soiled on the outside on arival. We will not return. [Details]
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Certified

Great stay for the price

, Carmacks, YT
2023-09-28
Hot and humid in September. Comfortable bed, amazing views. Staff were super friendly and helpful. Food was ok at buffet and pretty good at specialty restaurants. Not a fan of the restaurant reservation system though. Chairs around the pool and the beach are horrible. Very close to town (Bucerias) [Details]
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The strong points
Felt safe on and off resort. Staff were awesome
The weak points
Chairs on the beach sucked and the air conditioner in the room struggled but was adequate
Certified

Worst resort you can stay

, Lethbridge, AB
2023-09-05
Worst resort . AC does not work for ocean front rooms , no hot water in rooms . They say it's all inclusive but fridge is empty and you have to ask for even water otherwise you only get 2 bottles a day regardless of your room type and room members . Very bad and will never recommend to anyone . [Details]
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The strong points
Staff is very helpful and amazing
The weak points
Everything was weak except staff. Resort was not clean very old style and staff does not even know English so can't even communicate .
Sanitary measures
Na
Certified

Average

, Vancouver, BC
2023-06-09
So this is like a complex, very different from other resorts like Riu, wyndham. In summers, they had majority Spanish speaking crowd. food at buffet was was below average. Beaches were nice, safe and peaceful. Bar attenders were good. Drinks were a little diluted, so ask for double. location is 30 mins drive to downtown PV and zona romantica. If you are looking for party scene, this is not the right spot. Would not recommend for solo travelers unless you are looking for only peaceful vacation. [Details]
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The strong points
Clean and safe Beach, sweet staff, affordable
The weak points
Food, majority local crowd in summers, accessibility to Puerto Vallarta (30 mind drive approx 400 pesos taxi one way)
Certified

Relaxing and Simple

, Kamloops, BC
2023-06-09
We have been to this resort now 10 times. We love the simplicity of the resort. It is very clean with great staff. This is nothing fancy but the rooms are clean and the food is good. The beach is great and having the ability for a family section along with an adults only area is a great mix. It is a great place to just hang out and relax [Details]
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The strong points
Very Clean, Friendly staff, comfortable rooms, good selection of food and options.
The weak points
If you are a partier, this is not the place for you
Sanitary measures
Very Clean
Certified

Great stay

, Gravelbourg, SK
2023-05-22
We enjoyed our stay at Royal Decameron, the workers ensured the resort was spotless, the servers were always there to help you during mealtimes. The variety of food and beverage was great. The scenery was stunning, iguanas at lunch in one restaurant, we spotted a Coatie while waiting for our a la carte to open and had geckos on our balcony every evening and spotted dolphins most mornings. The activity staff always had something to do for any age. Front staff were always s helpful when you made an inquiry for anything at the resort. We will definitely return. [Details]
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The weak points
They need more fish fillet options at the a la cartes
Certified

Royal De Cameron

, Edmonton, AB
2023-05-18
Staff, facilities, cleanliness of grounds-pools-beach area, good mix of meats & fruit & vegetable dishes
The music from the disco ridiculously loud. It didn't matter which unit you stayed in the wall pounded from 10:30pm to 2am.
Hard to find a garbage can in a few areas. [Details]
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The strong points
Staff, facilities, cleanliness of grounds-pools-beach area, good mix of meats & fruit & vegetable dishes
The weak points
The music from the disco ridiculously loud. It didn't matter which unit you stayed in the wall pounded from 10:30pm to 2am. Hard to find a garbage can in a few areas.
Sanitary measures
N/A
Certified

Decameron

, Calgary, AB
2023-05-08
It was a great resort to be at, very open field all restaurants with much variety of food to offer, personal very friendly [Details]
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The strong points
Restaurants, pools, theater and disco great amenities.
The weak points
Times for pools should be a bit more late on closing instead of 7 or 6 have a time for 8 or 9pm
Certified

Very satisfied

, Red Deer, AB
2023-05-02
We rate them 10 out of 10 [Details]
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Certified

Worst experience ever

, Sexsmith, AB
2023-04-30
Food wasn't that good. Rooms are terrible, pee coming out of the bottom of the toilets. Wouldn't pay 10 bucks to go there again. No wifi anywhere either [Details]
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Certified

Loved it

, Calgary, AB
2023-04-25
This is about the 15th time we have chosen the Royal Decameron for our vacation. It is a special gem of a place, good mix of food, fun, beach, sun and good time. Luv it. [Details]
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Certified

Nice Hotel

, North Vancouver, Br
2023-04-11
First impression upon arrival lovely hotel, after a few days you can see that hotel facilities are neglected. Bathrooms in the hotel are old and smell. cracked tiles, facets are old - basically everything needs to be updated. Hotel staff are very nice and want to accommodate where-ever possible. Food looks amazing for the first few days, then you realized it s the same thing every day - not much variety. The all carte is extremely hard to book, due the availability. [Details]
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The strong points
Customer service is great
The weak points
Hotel needs updating and pools need to be cleaned not only in the evening but during the day also - pool have many things floating around - example toilet paper, dead bugs etc.
Certified

29 Days at the Royal Decameron Complex

, Parkland County, AB
2023-04-01
We were recommended to stay here by CMQ hospital. We arrived March 1, 2023 and stayed til March 29, 2023. My surgery for my hip replacement was March 7th. I was out on the 9th. The Assistant Manager, Jimmy Santana and Jaimie in Guest Services were amazing in meeting my needs for wheel chair assistance; my Therapist and Head nurse coming to see me; and because I had to stay in my room for 2 weeks, they let my wife bring food to my room. They both inquired about me several times to see how I was doing! Excellent Guest Services!! [Details]
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The strong points
Jaimie, in Guest Services, sent emails to all involved (registration, security, food services, housekeeping) the therapist could get in, food could be taken out, all our needs were met in a professional and speedy manner ~ Jaimie is Amazing.
The weak points
Poor system to eat at the restaurants. Could never get online to register. If we did, it was too late to eat. They Only take one room at a time. We had 2 rooms (3 adults 1 baby). Really disappointing ~ to be there a month and never got to eat at one.
Certified

Royal Decamaron

, Calgary, AB
2023-03-13
had a great time [Details]
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The strong points
staff friendly and helpful, food good, room clean, property tidy
The weak points
could use some more loungers at beach and pools
Certified

Amazing Royal Decameron Complex

, Regina, SK
2023-03-05
This is an amazing resort in PV. The food was good. Every worker were great. The bar employees were very nice, in special Francisco. In general every person working in this resort provided a friendly atmosphere. [Details]
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The weak points
The internet was terrible. We were in this resort 12 years ago and the internet did not improved much.
Certified

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