Royal Decameron Montego Beach

Royal Decameron Montego Beach
3.823.823.823.823.82
3.82 based on 294 reviews
#6 of 37 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Montego Bay
Rated 3.5 stars
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Royal Decameron

, Killam, AB
2024-02-21
Fine, very friendly [Details]
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The strong points
Food
The weak points
Beach grill, unorganized chaos
Sanitary measures
Fine, bathtub in 218 is disgustful
Certified

Not what it used to be

, Toronto, ON
2023-11-09
I have been coming to this resort for many years and have visited at least 6 times, but had not been back in about 4 years. The service, cleanliness, food and overall demeanor have changed for the worst. The Cornwall beach side has taken over and it seems the montego beach side has been forgotten and uncared for. No towels in our room, septic leak in the washroom floor that stunk like sewage all week, no longer offer a fridge, blow dryer didn't work and nothing was addressed when front desk was called and said they send someone. No one came. Finally received towels, toiletries and a fridge only AFTER bumping into the housekeeping staff and tipping them personally. From that day forward we had towels and toiletries. There is essentially no beach left on the montego beach side either and had to go to the Cornwall side. No buffet for 4 out of the 7 days and no staff bothered to explain it was a la carte whilst wandering around the buffet area looking for food. Had to go on the road for food and spent a lot of money eating out, as the a la carte only offered a limited menu and we don't eat what they were sometimes offering. Overall, the worst travel experience I've had at a resort in Jamaica. Highly disappointed given the amount we paid and will not be returning to royal decameron [Details]
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The strong points
A couple of decent staff members
The weak points
Every staff member that has been there for years has quit, Dave (the bellman) being the highlight of every past trip has quit and so have all the other valued staff. The overall attitude of 95% of staff members made for a bad time. Food wasn't even decent
Certified

It was ok

, Mississauga, ON
2022-12-16
Check in and check out
The check in was slow and unorganized. We were not handled with care. After waiting 3 hrs in immigration, we had to wait another 1h for our room. So we did not get into our room until 5pm. The elevator was not working as we were told, we were on the top floor. When checking out, our flight did not leave until 7pm. Asked the checkout our room one hour later, they told us 25US per person per hour.

Food
The food was ok. The drinks were ok.

Staff
The staff at this resort was not as friendly. However found some gems such as Kemar, he was an attentive server.

We got what we paid for I guess. It was not the best experience but it wasn't the worse. They need to be more client focus in my opinion. [Details]
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The weak points
The resort need to fix the elevator. Change vodka on site. Be more client focus. Presentation of the food is important. The rooms need more tlc
Certified

Excellent resort

, Courtice, ON
2022-10-27
We stayed at the decameron last week with our children and it was fantastic. The kids loved it and so did we. Staff is friendly and helpful. The resort has everything you need. We'll definitely be staying there again [Details]
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Certified

My Review

, Toronto, ON
2022-04-29
My family has been coming here for the last 9 yrs or so. We even come more than once a year if possible.I know you are Jamaica but I think maybe there should be equal amounts of spicy food and not spicy food. My daughter and I had to stay up late one night so we could go get food from the grill and we got there around 11:15 and told us they were out of some of the toppings for burgers. We will be back I just hope the hot tub will be working. [Details]
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The strong points
The staff is friendly and usually quick at responding to a request.
The weak points
My one problem is the hot tub. For the last few yrs it has not worked properly. 1 time the jets are not working the next it is the heat not working. My thought is you might want to replace it. The other issue I have is the spiciness of the food.
Certified

If u don't have to stay here go else where

, North York, ON
2022-04-05
After spending my 9th time at this resort over the last 15yrs don't plan on going back there not sure if it's due to COVID or changes within the Resort but Royal Decameron as I remembered it has completely gone too the dogs. Staff and all workers provided a great service and hospitality as usual. [Details]
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The strong points
Staff and workers in all departments are great with everything they do within there job title.
The weak points
No night life on the resort Outside water pipes to wash off sand don't work Hot tub was a cold tub volley ball courts water polo there weren't available Exchanging money at resort was a problem limited
Sanitary measures
Great Service Things where perfect always safe
Certified

The Best of Best

, Toronto, ON
2022-02-28
Hello,
Family of 4 went for first time to Montego bay Jamaica
enjoyed each and every moments, weather, food Beach and had lots of with people around.
the only thing that neg. is the water at our showers (On & Off)(Hot & Cold) and not enough to get a good shower
also, at the bar there's Espresso & Cappuccino Machine ON YET nobody is there to serve the coffee in morning and when someone is around they say the bar is not open YET its will be open at 11:00am, while we are asking for Espressos not alcohol !!!! so if your and early morning person and would like to have a fresh espressos need to wait until 11am !!!!!!
other than that we loved everything and enjoyed every thing, special Thanks to Kyara and Latisha for your amazing service and the rest of the group they are all happy to service you at any time you ask. Defiantly will go back
(Hana & Amjad) (Sara & Elijah) (Feb18-Feb25 2022) [Details]
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Certified

Amazing staff

, Ingersoll, ON
2020-02-20
I'm a single mom with 11 yr old son, the staff was beyond amazing with us. I was nervous at first being alone but was made to feel so safe and welcomed. I'd highly recommend the glass bottom boat, Captain Polly took us out and it was better then the excursion we went on. The renovations took away from the beauty a bit but the beaches and pool area were still lovely. The planes are a unique touch, the noise seems awful the first day but after that could barely hear them, just have to get used to it is all I think. We will definitely be back. :) [Details]
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The strong points
Captain Polly and the glass bottom boat, the staff and the quiet, relaxing feeling. Beach and snorkeling was beautiful.
The weak points
Food wasn't very good, and the renovations took away from the beauty.
Certified

Royal decameron montego beach jamaica

, Welland, ON
2020-02-18
We are returning guests and the reason is the feeling of being at a home away from home, staff friendly and accommodating, great jamaican vibe, rooms very spacious and balconies are huge with a beautiful view of the ocean, which is great to wake up to,,also I noticed a lot of repeat vacationers which made our trip like a reunion and even more enjoyable all around [Details]
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The strong points
Great vibe, pleasant staff, beautiful view of the ocean, fantastic food, close to shopping,, option of 2 pools and 2 beach entrances to ocean
Certified

Great Service

, London, ON
2019-09-16
I had an amazing experience with great staff, great food and fantastic nightly entertainment.
Need to add .. Flashing lights .. Be careful Epileptics. [Details]
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The strong points
Staff makes you feel important at all times. Very clean.
The weak points
Water shut off 1am to 5am. No ATM on premises. Make sure to take USA Dollars because the ATM down the street is always broken. WIFI always down.
Certified

Had an overall great time.

, Waterdown, ON
2019-05-05
The hotel rooms could use a little paint but to me it wasn't a big thing as I did not intend on spending much time in there anyways. The entertainment staff, Jermaine, Kevin, sorry can't remember the other male (maybe Ray) and not to mention Skittles and Simone. They were totally awesome and very polite and gave myself and my cousin lots of laughs. Leon as MC is fantastic. The food to me was very good. A couple of things I personally didn't like but I'm fussy. But everything I ate was delicious. The Front desk staff was great and very knowledgeable. The bartenders; Langford, Christopher, and I believe her name is Elishia (Pool bar) fantastic. Now to mention the nightly entertainment. Loved it. Thank you all for a great time. Hopefully will be able to return soon. [Details]
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The strong points
Everything was pretty well fantastic from the food and staff. The entertainment staff were great. Had many good laughs. Ann Marie with Transit was extraordinary.
The weak points
Only complaints I would have are: 1) The wifi connection wasn't the greatest and 2)The board in the lobby with the daily activities weren't up correctly, therefore we missed some activities because of this.
Certified

Love it!!!!

, Brampton, ON
2019-03-31
This is a small hotel in the sence that everything is close by you dont have to walk miles fom one end to the other.
The resort is clean, fun and safe.
The service is really good especially the front desk.
The only bad experience that I had was with a lady server by the grill in the beach area other than that all was prefect.
I will definitely be back.
Ya mon [Details]
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Certified

Royal Decameron

, Kingston, ON
2019-02-05
Our overall experience was super great! My spouse and I thoroughly enjoyed the small atmosphere and beach. The drinks and food were good too! [Details]
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The strong points
Beach views, cleanliness, ocean view rooms, easy outlay our resort. Great location from the airport!
The weak points
Repetitive buffet, needs WIFI.
Certified

REVIEW

, Whitby, ON
2018-03-02
LOVE THE SIZE OF THIS PROPERTY AND ALOT OF THE SAME STAFF WERE STILL WORKING THERE - MANY RECOGNIZED US FROM BEING THERE PREVIOUSLY (HAVE BEEN THERE 4 TIMES NOW) RESORT TRULY NEEDS SOME UPGRADES - DINING ROOM REDONE AND LOOKS LOVELY - BATHROOM NEEDS SOME WORK (ISSUE WITH WATER PRESSURE AND SHOWER LEAKED) AFTER SHOWER, FOUND WATER ON BEDROOM FLOOR (BOTH SHARE A COMMON WALL) OUT DOOR CHAISE CHAIRS (PLASTIC) NEED TO BE CLEANED (WHITE PLASTIC IS NO LONGER WHITE) SOMEOF THE WOODEN CHAISE UP ON THE NEW DECK, HAD ROTTEN WOOD! [Details]
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The strong points
WONDERFUL STAFF (ENTERTAINMENT, BAR & DINING ROOM) FRONT DESK STAFF NEED TO SMILE MORE AND BE HAPPIER
The weak points
I HAD REQUESTED MAIN FLOOR ROOM WITH WALK IN SHOWER ASI HAD LEG SURGERY - GOT THERE AND WE WERE BOOKED FOR THE 4TH FLOOR - THEY WERE ABLE TO MOVE ME TO GROUND FLOOR BUT NOT FOR 3 DAYS
Certified

Royal DeCameron Montego Beach

, Fort Erie, ON
2017-12-11
Most of the former staff have moved on which is disappointing. I am a return guest for several years and things really seem to be falling apart there which is very disappointing. A la carte ran out of food twice in a week and we ate the same cheap buffet food all week long... What wasn't finished at supper was then served at breakfast.... When the grill finished an item they refused to go make more they told us there weren't enough guests. They cleared out the entire buffet one night while we were still seated eating..... No heads up...Our room smelt and there were bats rats and cockroaches this year :( They also now have catamarans that dock outside the room daily that blast really loud music... one pulling in after another........That all being said most of the staff are wonderful but some are terrible ( frank the bartender wouldnt even serve us). The location is fantastic as is the beach and swimming [Details]
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The strong points
Amazing staff and location. Lots of privacy and great swimming
The weak points
Food ran out and was cheap and the same all week. There were Rats, Bats and Cockroaches in abundance. The resort alcohol gave a headache and was either watered down or low quality. refused mix so we could drink our own alcohol in room.
Certified

My Experience at Royal Decameron Montego Beach

, Toronto, ON
2017-06-06
Was not bad, most of the staff are friendly and helpful. This is my second time at this resort, so I would have to say it is ok. Some things needs changing, but they say they are in the process of changing them so I hope the next time I will be able to more. [Details]
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Certified

WOW

, Welland, ON
2016-11-01
5 people early twenties. Had an amazing time. Excellent staff, great food, super clean. 10/10 would return. [Details]
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The strong points
All staff were pleasant and welcoming.
The weak points
Not a ton of variety at Buffet
Certified

Mo-Bay Decameron *LOVE*

, Tiny, ON
2016-10-20
This wee resort is an absolute gem. Small enough that you can get to know the staff, in an excellent location to go exploring (hip strip)Montego Bay. This resort has a HUGE following on FB (go check it out!!), very laid back, and it is a solid 3.5* - not a ton of bells and whistles, but very quaint, clean and friendly. The beach is quite small, but they share the beach with the NEW resort nextdoor which will open this fall. We love this place, and will be back. [Details]
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The strong points
So close to the airport, and right on the HIp Strip. There is a taxi stand across the road - go see them, and book a trip with them to local attractions!
The weak points
Small beach
Pro

Great time

, Courtice, ON
2016-07-11
Overall it was great [Details]
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The strong points
Very clean nice people
The weak points
I wish the beach areas were bigger
Certified

Amazing vacation

, Brampton, ON
2016-05-02
I went there from April 23-30th and the staff became my family, They were warm and kind. I like the fact that it is a smaller hotel so I could walk around the beach no problem.It is close to the hotel. 5min away. We loved this vacation and would come back again. [Details]
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The strong points
entertainment was off the chain and all the staff
The weak points
sometimes there were no towels.
Certified

Amazing trip

, Brampton, ON
2016-05-02
We stayed at the royal decameron in montego bay and we had an amazing time, We stayed in the penthouse suite, We had an amazing view of the ocean, The rooms were clean and the food was authentic jamaican cuisine. It was delicious. I preferred the buffet rather than the a la carte. My husband inititally did not want to go, but found that he loved it and wants to go every year. The beach is beautiful and the staff were awesome. We would highly recommend this vacation for people. [Details]
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The strong points
close to the airport. the night entertainment was awesome.
The weak points
did not seem like there were lots of kids activities
Certified

Fantastic time! Would return :)

, Peterborough, ON
2016-04-25
This was a great little hotel right on the Hip Strip. It has everything you would need. It's not very big and it's not a brand new hotel. What it is - Very clean, has a great location, amazing staff, Good drinks (the dirty banana is a MUST try) and fantastic food (be it from the buffet, a la carte or the snack bar). We were in room 324, which was a corner room overlooking both pools and had amazing sunsets. There is construction next door, however even as late into the night as they worked the noise never bothered us. The beach is nice and we were able to snorkel right off the boardwalk area and the beach. I had been to Jamaica once before on a cruise stop and hated it, after staying at the Royal Decameron, I am so glad I gave Jamaica another chance - loved it! We did the luminous lagoon tour too (booked before leaving YYZ) this is certainly worth it, what an amazing experience!! [Details]
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The strong points
Staff, location, cleanliness, food, low key resort
The weak points
The in-room safe is extra, $2USD per day (worth it though)
Certified

Beautiful Jamaica

, Orono, ON
2016-03-29
Beach and the view from our room was outstanding. There are coral reefs close enough to snorkel from the beach. There was also a nice clear sandy area for swimming without the reef. Food was really good, lots of flavor and nice variety. Room was large with big balcony and very clean. Most staff were friendly and helpful.
Bathroom in the hotel room was old and falling apart. Shower head was cheap, old and didn't spray water evenly. You only get 1 bottle of water in your room for the entire visit, so you have to seek the bar staff to fill your bottle with water and ice. The bar staff didn't seem to happy to do this. The internet worked well in the lobby but not in your room. However, we had read reviews and knew about the water and internet issues before we booked. If they could add a daily bottle of water, an ice machine, or a fridge in the room, it would solve the water problem. The internet, well, I didn't go to Jamaica to spend time on-line. Going to the lobby to check in with the family at home was fine for us.
I would recommend this resort in the future after the new rooms have been built. [Details]
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The strong points
Beach, view and food are fabulous!
The weak points
Only one bottle of water for entire stay. No fridge or ice machine near rooms. Bathrooms in hotel rooms were EXTREMELY outdated and in desperate need for repairs.
Certified

Great!

2016-01-08
Our overall experience was great! The only comment I have is wifi and safe should be included in price. Staff were excellent for the most part however I had an issue with the towel cards as they made a mistake and tried to blame me. I also paid for an extra night for my husband who is local and they refused to refund that night. The food is awesome. Oh and you stop hearing them after a while but it is very close to airport! [Details]
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The strong points
Staff. Food.
The weak points
Wifi safe need to offer more water activities.
Certified

Good for swimming and snorkeling

, Toronto, ON
2016-01-05
It's good for swimming in deep water without going through the beach, and it has a couple reef sites within the boundary for snorkeling. Room services are bad, never got supply after the first day. Staff is generally friendly. Food/Restaurants is very limited. [Details]
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Certified

Met Expectations

, Saskatoon, SK
2015-02-12
We enjoyed our time at the Royal Decameron Montego Bay. Overall I would rate the hotel at 4 star. They were doing some maintenance and upgrading some rooms. [Details]
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The strong points
Location directly on Hip Strip and close to airport. Small resort so easy to get around. Staff was friendly and accommodating.
The weak points
The room could use some work and the bathroom was small. The entertainment and meals were quite similar every day.
Certified

Lovely, small, quiet but not for all

, Mississauga, ON
2014-12-31
great food, excellent service, beautiful ocean views. however rooms need a major facelift, they are large but a tad shabby.common areas are beautiful. this resort is very quiet, and very small....those looking for lots of excitement need to perhaps keep researching. we loved it and would recommend it to those who are looking for this type of vacation. [Details]
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The strong points
food, excellent service from all areas, comfortable beds, good tv channels, nice towels/bed linens
The weak points
shabby interior of rooms, lobby furniture--while attractive not condusive with after dinner card playing, lobby bar not opened until noon--no morning cappucino
Certified

Paradisiac Beaches

, Cambridge, ON
2014-07-04
Really enjoyed the week, relaxing in these beautiful beaches. Friendly staff -most of them, especially Nissia-. Very safe environment, I left my camera bag loaded with expensive equipment in a chair at the restaurant, went for a tour away from the resort all afternoon. Came back and Alex (bellboy) made my day, he had found it. I was happy to recover it. [Details]
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The strong points
The beaches, most of personnel always with a smile on their face.
The weak points
Music at discotheque, we were expecting loads of reggae but it was pretty much North America hip hop vibe. WiFi availability should be a must
Certified

It's gone down a bit since the last time

, Toronto, ON
2014-07-01
I really love the location of this hotel. It's 5 minutes from the airport. There is a beautiful reef right in front which has decent snorkeling and not a lot of see-weed. There is not a lot of beach, which is normal for the area. In terms of buffet food, I found it decent. The entertainment was a miss. None of the scheduled activities ran. Most evenings the main show was scavenger hunt type games/guest humiliation contests... Good thing we had world cup to watch on TV. Maid service was a miss they kept letting a pile of mosquitos in the room and other than making the bed, the room didn't really seem cleaned. The bathroom was moldy. The maid also kept insisting on barging in at 9AM even though we would ask them to come midday. There was never enough towels. The good thing about the room was the a/c worked well. The service in the Souk restaurant was a joke, we found it dining way better at the buffet and even the snack bar. My advise to those travelling buying rum was way cheaper at duty free in airport than the Montego bay strip. Avoid exchanging money at the airport, it is a giant rip off. [Details]
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The strong points
Location
The weak points
Souk restaurant, entertainment
Certified

Awesome vacation

, Summerside, PE
2014-05-12
Fell in love with this resort when I first walked through it and cannot wait to go back!! The staff, location, entertainment and food are top notch!! [Details]
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The strong points
Amazing location with the best ocean view!!
The weak points
Not a lot of beach area.
Certified
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