A wonderful pre-holiday trip for my family!
Generally speaking, it was a wonderful trip for our family of 4 adults. We chose Select (adult only), which was quite a wise choice. At first we didn't know we could check in at Select's front desk, we waited in the lobby at the entrance for at least 40 minutes, this was, hmm, not quite comfortable. So if you book Select, just do let one of the staff know and they will guide you to the right place. After that, everything went very smoothly.
The staff were very friendly, we never encountered any rude situation there. Most of them can speak English quite well, so totally no problem in communication.
The sandy beach was soft, but the waves could be very terrifying sometimes, so be very cautious.
For food: For general customers, they would need to make reservations for the special dinner restaurants, but for Select customers, you can just go and show your Select bracelet, it's that simple. For the three special restaurants, we preferred Hermann and Luigi, for Sea Scape, hmm, it's ok but we all thought the dishes were a bit over-salty and it took longer for the dishes to be ready. For buffet, everyday there was some changes on the menu, but not too much. Luckily none of us were picky, so we have no negative opinions regarding the buffet food.
We were quite satisfied with the two pools at Select area, most of the time very quiet and shady. We saw staff cleaning the floor near pool area almost everyday, but not sure how often they clean the pool, the water looks fine, but there was sand on the bottom, which was quite understandable.
The room was ok, A/C was quite efficient and not very loud (if you choose low fan), the only thing that could be improved was the water: water pressure was low, it took a long time for the hot water to come, the first morning there we got no water, but the problem was fixed after a call to the front desk.
For Wifi, sometimes in the room, you would need to find the "sweet spot" if you want to watch some videos, otherwise the speed was just ok. However, we found the the places near the pool outside of the buffet restaurant was super good, so we spent much time there :).
It's raining almost everyday, but came and stopped quickly, and the temp was like 28-30, so no worries, just wait for a bit, or get soaked, don't let the rain spoil your holiday.