324 reviews
Pleasantly surprised with this resort
Hotel is a good location walking distance to Sosua Beach and other shops and restaurants. Room was standard nothing fancy housekeeping was readily available for towels and/or cleaning room. Our patio door room 2317 didn't close properly so wouldn't lock we didn't care. Tub barely drained, great water pressure. Our door handle to the hall fell off we just put it back in place and it locked we didn't report it. The lighting in the room was dim at night when we were getting ready for dinner, in the morning we opened the curtain...bright and sunny. There was entertainment by the main pool everyday if you wanted to participate, we had couples massage over Valentines week good massage but overpriced. Tried to get snorkeling gear from the hut and got the runaround to go see the guy in the white shirt..lol went to the beach on select side and needed a cash deposit for snorkeling gear which was time sensitive...don't be late $20usd we had no money on us but apparently lots of fish to see there. We had 2 red flag 2 yellow flag and 1 green flag during our stay so beach was not always available but lots of pools to accommodate. Plunge pools were great, soft water no chlorine smell YEAH. Buffet was great lots to choose from, yes repetitive but large variety. Had one bad meal Valentines Day at the Buffet but the King Fish cooked one eve was DELICIOUS. Breakfast large variety, lunch the same. Afternoon you could get burgers, fries and the most delicious chicken in one restaurants by the pool. Bartenders were friendly and no long waits for drinks the mixed drinks were strong and worth it. Beer is on tap. Check in check out was good. Sometimes you had to wait for beach towel exchange no big deal. Dinner reservations you line up at 10am can only book one restaurant per day seafood books fast and it is slow process, one girl and slow wifi. No wifi you can buy it. Entertainment every night in the theatre and a pool table to play on if you'd like. Met 3 couples that had all been there before it is a 3star but not a bad 3star we booked last minute and would go again on a sell off. We like to walk a long stretch of beach which this property does not have but for a last minute booking we made the most of it. When we arrived there at night we were not on the list for transfers found out a few people were not. idk who's error it was do not pay for a cab, it was an error and they got another van to take us. We went to book a snorkeling tour with our rep there were 2 to choose from we booked the one that has 2 beaches and a lobster lunch and a cold cave to snorkel in DO NOT book this tour for snorkeling the cold cave is dark could not see fish over crowded and they did not have enough gear we were supposed to be back at 5 got back at 7 book the other option, I believe it is the Tip Top.
Over all had a great week