Vik Hotel Arena Blanca

Our 4 nights staying at Vik Hotel Arena Blanco were perfect for having peaceful relaxing time by escaping the winter in my home. The staff were very friendly with their great services. We enjoyed good food, clean room, peaceful and fun activities with easily accessible facilities. It was excellent vacation! [Details]

Hotel staff and grounds were great and beautiful beach. Rooms needed some fresh paint but were clean and proper. No evening entertainment worth writing about. [Details]

We had a great time at this hotel. The access to the beach has a little slope so not recommended if you have limited mobility. we were satisfied of the variety of food at the restaurants. beautiful beach and WiFi available on most common areas. [Details]

The VIK hotel is a 3 star at best. Negative comments: Air conditioned barely worked. Beach area was crowded. Lounge chairs old and need to be replaced. 1 of the 2 pools has been out of commission for over a year. Food was acceptable but limited to buffet and 1 restaurant. Positive comments: Staff working their are very friendly and the place was clean. Overall you get what you pay for. So if VIK price is considerably cheaper go for it but if it is comparable to other resorts I would choose them. We managed our expectations and had a good time. [Details]

Frist thing I will say, the staff in the hotel are amazing, gentle, kindn, humble, they are willing to help you. I'm happy to be a pleace where all the staff are working to make the turist fell comfortably on the hotel. [Details]

This hotel is very run down. Repairs are absolutely needed. There were not much for activity. The brochure said disco, karaoke and other entertainment . They had kids disco but nothing for adults. They are more geared up for kids entertainment but nothing for adults.
The food was ok but cold breakfast, every time.
The building needs to be attended to for repairs and paint would help. One pool closed all theme due to that pool needed repairs badly.
Somehow we didn't realize that everything needed to be book to eat Christmas Eve. Therefore we had nothing to eat till the next day. Font desk said to just go to the buffet at 8:30 and they would let you in. Well, they wouldn't.
Very hard to get a face cloth or sometimes had to ask for a hand towel. Towels are very old and need to be replaced. [Details]

Friendly staff, good food , clean rooms
1/2 of the beach and trees were destroyed by the sea water , the beach areas were much smaller then other neighbouring beach, the room's toilet and other toilet in lobby were keeping clean but there were strong smell all the time , the air fresheners Spensers were not refilled, what bothered us a lot was the smell of toilet in the bathrooms [Details]

This is a 3 star hotel at best. It needs a lot of upgrades. The pool is falling apart the ground stones on the walking paths are crumbling. And the shows at night have a lot of effort put in, but are not good or well done. My room had been updated a bit and the air-conditioning was strong. But the wifi is iffy at best and sometimes only worked at the pool. The food was pretty good, especially from what we heard from other guests from their resorts but the restaurants are just one with a rotating menu. Lots of the pool chairs need to be replaced and were broken and left out instead of fixed or removed from the pool ocean area. The staff was really friendly and always willing to help or try and make your stay a good one. But I won't be going back to this resort until some major upgrades are done as better resorts are only $100-$200 more for a much better experience. [Details]

Very outdated, advertised as 3 to 4 stars, barely a 2-star hotel. We had a 480 pixels TV in our room, in 2023. The beach is very close, full of seaweeds for a week, and the smell is horrendous - they could do a better job of cleaning it. Lots of rust in the bathroom, water is smelly and oily. towels smell like chlorine back in the 70's or 80's - doesn't go away. [Details]

Was sweating and dripping whole time there, no a/c in restaurants and buffet or in the shops, almost non existent a/c in room. Broken shower head that was never fixed, a/c was never checked or fixed, room keys kept needing to be changed. Entertainment wasn't great, no music at pool or beach until 3 and stopped at 5, no swim up bar, that really sucked. Toilet so close to wall you have to sit sideways. 1 a la carte restaurant open that changed menu every day, but was what you had at buffet the night before. room was humid all day and night due to lacking a/c so it smelled of dampness. we were with other people, group of 7, and everyone had problems with their rooms and 2 had to be changed because of faulty toilet and a/c not working at all. most boring place i have been to, staff was amazing and friendly, pool was great but with salt water its very warm, beach was small but nice. [Details]

We liked a hotel
We enjoyed our vacation [Details]

Small resort, had a wonderful 10 days with my sister. We were in bloc 4, rooms 4216 and 4215, view of the ocean, pool and snack bar. The à la carte restaurant was delicious, no reservations needed. The restaurant is the same one but changes menus, Italian, International and Mexican. The buffet had a good variety of food, food was hot and tasty. The beach was cleaned almost daily of seaweeds. Bar service was quick. Two pools, one is deeper which is fun to swim. The only hic at this hotel is that there is no air conditioned restaurant. Site was well lite at night, a good point for when travelling alone. Would go back to this resort. Cleaning lady Franchesca did a wonderful job. [Details]

Did not have a great experience at this resort, although they did try to correct issues when we addressed them. First room had 2 small beds, so had to move to another room. Second room (and I'm NOT one to complain) the bed was way too hard, your knees hit the wall when using the restroom and water dripped on you when you sat on the toilet! We moved rooms again the following day. The bed wasn't as bad and the bathroom was better but water still dropped on you from above the toilet and there was a nice rainforest showerhead…that didn't work. It only dripped cold water on you when you were using the other shower head.
There was no AC in the restaurant (which there was only ONE) and I recommend bug spray because we got tore up by mosquitoes.
The pool was nice, but it was aged too.
I hate to complain but I want to make sure people know what they're getting into. We made the best of it, but wouldn't choose this resort in the future.
One plus was the food was really good! [Details]

The hotel at the first look gives you the impression that is old and need some changes, When you start to know it offers a very clean and well kept area. The resort is safe and family friendly, maybe because we were in the end season some more entertainment would be nice . The food towards the end of our week became poor, the fruits were getting poorer and poorer everyday . In general the staff is very friendly. We did enjoy and had a good time . [Details]

Easy access from the rooms to the beach and restaurants, great for families with small kids.
Rooms are a little dated but clean. Buffet is a bit week on choices but everything is very good and fresh.
The beach is the strong point of this Hotel, very nice and almost no seaweed.
Wood recommend for family with kids or people that dont want to walk to much. [Details]

Hotel / Resort is very small and easy to navigate. This was our first all inclusive so for us this was a bonus. The beach is fantastic although Punta Cana is quite breezy. The resort and rooms are kept very clean. The rooms are dated and there are no dressers to unpack your clothes even though there was plenty of space for more furniture. The bathroom was tight. The water was warm but not hot. The staff are friendly and accommodating. The resort is not busy so finding a recliner on the beach or by the one pool was easy no matter the time of day. Getting a beverage was also a breeze due to the fact that the resort is not busy. The buffet food was OK but not great. The a-la-carte food was better but still not great. Visit limits or reservations for diner were not required at the a-la-carte's so this was a bonus. Entertainment in the evening was great but short. The evenings were generally fairly quiet and low key which is a bonus or not depending on your taste. We found the resort staff in charge of excursions to be annoying as they are standing in key areas you must pass-by throughout the day. They are constantly bugging you trying to book your excursion or trying to sell you an upscale/timeshare to the VIP section of the resort. They were worse than the beach vendors who can be annoying (but courteous) as well. Overall a good vacation but not a resort we would consider returning to. We would return to Punta Cana but just a resort with a higher star rating! [Details]

Everything was perfect. Just having wifi at the rooms would be nice. Great people, food and place plus view. [Details]

The check in time is atrocious . These people move so slowly and they look like they don't know what's going on! The resort itself - lobby has ugly plastic chairs . Wifi is terrible!! Can't even send a photo it's so bad. Room was clean, however looks like the walls and floors are falling apart. Air conditioning worked well. Noise level was great . Food was ok. Most of the choices looked and tasted gross but they had some basic stuff that I could eat. Service at the buffet for napkins and cutlery and the removal of dishes from the tables was really bad! The Italian restaurant—- the service was so terrible !! It took them 15 min to even acknowledge you waiting to enter the restaurant. So many people would just walk past us. Food in the a la cartes was decent. Beach was beautiful and enough chairs pool was great as well. Harassment from the guys for excursions was really bad they stand where you need to get your towels and they're really aggressive! We called it “Harassment Bay”. The worst part is no-one spoke English. I asked for a band aid for my son— no idea what I'm talking about. As for a drink— no idea. Overall wouldn't go back . [Details]

Read the reviews before going and realized this could be hit or miss but budget played a role in our decision. It was ok but not 4 star for sure. Im an avid traveler and usually keep an open mind but this resort definitely needs a lesson in customer service, entertainment and the value in variety of food. We needed a light changed and it took 6 days for them to change the light even if we called everyday and went to front desk. There were aunts in the washroom and again took several days. They did compensate by giving us a late check out but that did not compensate at all for 6 days of frustration. There are tons of people on site constantly trying to sell you something. We would have to go out of our way to avoid them. Theres only wifi in the lobby and beach chairs are set up that you are packed in like sardines. [Details]

the hotel is not maintained front desk area, restaurants, bars, pool etc in very poor condition, broken concrete and sticked steel bars make it very dangerous for kids and adults. [Details]

No locker,no wi-FI in room [Details]

The VIK Arena proved to be a destination, not a vacation, for myself and partner. Disappointing to say the least from the moment we checked in. Not because of WI-FI access only in the lobby and Calypso Bar, or because the main buffet was under renovations during our stay. Poor communication from the front desk, vendors around the pool area selling artwork and jewellery, and poor service from the restaurant and bars resulted in an overall poor experience. We were given the wrong room at first, a double when we ordered a superior, even though we were told that what they had given us was in fact a superior. It wasn't until I had looked up the difference online usin the lobby wifi and showed it to them that we were given the room we paid for. Once settled in the room an unpacked, we went to get towels by the pool and were instantly surrounded by "my friends" selling paintings and artwork. This was from day 1 to day 7 at all times of the day and night. Something never experienced at any other resort, unless your sunbathing on the public beach. They were setup in the main traffic areas, resulting in us carefully planning our travel routes while walking from the lobby to the beach. With the main buffet closed for renovations, the resort made a poor attempt at informing its guests of its substitutions. Although our travel agent had informed us of the renos 3 weeks before our trip( we had booked 2 months in advance) once in the resort it was as if all staff was clueless. Poor signage around the reataurants, no postings of the work being done or the reasons for the substitutions. We met several couples and families during our stay who had no clue about the buffet closure because the front desk never informed them upon check in. Also to note is that if you are expecting for wait staff to bring you a beverage from the bar while lounging on the beach, look elsehwhere. This was not a service provided at this "vacation" destination. On the plus side, the resort is very well kept as well as the rooms. Housekeeping did a phenomenal job, as well as the air conditioning in the rooms. Lounge chairs are overly abundant with a beautiful beach and swimming area. The weather was hot and the drinks were cool, but I believe you can find that at any resort in the Dominican Republic. [Details]

Generally a good value place. Not hyper-luxurious but very nice. Beach is terrific. Food has a lot of variety but quality is only 'fine' [Details]

No shuttle service to malls or shopping..taxi only. [Details]

This was our fourth two weeks stay at the VIK and we would return. Good value for the price. [Details]

Hotel staff not friendly, do not know how to address customers in a customer service fashion. Lack of inofrmation given to us to restaurants, gym, tennis courts and any activities given. You have to ask or figure out on your own. [Details]

Great food.
Hotel is a bit dated and does need some upgrading.
Decent vacation property [Details]

Hotel does not have elevators. The website should have said no elevator buildings. At night lobby is too dark not enough lights. [Details]

our family had a good time, the one reproach is the pushy vendors. staff was 90% perfect and accomadating [Details]

Second visit in five years. Well maintained hotel, beautiful grounds, pool, sandy beach with palm thatched cabanas. Excellent and varied food. Not a lot of specialty restaurants (not missed). We had quiet room facing ocean and pool. A great place to relax and enjoy sun and surf. [Details]