The Reserve At Paradisus Palma Real

The Reserve At Paradisus Palma Real
4.444.444.444.444.44
4.44 based on 9 reviews
#38 of 98 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 5 stars

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Awesome hotel

, Toronto, ON
2020-01-27
Best hotel we've ever seen and we've been south 15 times and at 5 star hotels 8 times [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Everything was 5 star : beach, pool's, privacy, food, service, room, restaurants
The weak points
No dvd player in room as advertised
Certified

Paradisus Palma Real - The Reserve

, Georgetown, HA
2017-03-19
If you want ambiance, peace & tranquility in a contemporary clean setting this is a perfect resort. Great night shows and ambuance. The Reserve is perfect if you have small kids but it's far away from beach. Food & Service were way below average compared to other islands. It's NOT a place for foodies or those that want service with attention to detail [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Stunning grounds & decor ambiance were goregeous. Good evening entertainment. Excellent fitness classes and yoga,
The weak points
Food was terrible in all the restaurants except buffet (mediocre). Service slow and poor. Staff not engaged and forgetful. Not consistent.
Certified

Fourth time here - will return

, Guelph, ON
2014-09-29
Travelled Sept 21-28 w my 2 year old and 4 adults. First time visiting w a child, but have been here on 3 previous occasions.
As usual service, food, pool and rooms were wonderful.
I will return again.
Was pleasantly surprised how much the resort caters to children. So many options of things to do - my son had a great time. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Pool, cleanliness, children's activities
The weak points
Shuttle to beach, buffet for dinner not much choice, still quite pricy
Certified

Beautiful Resort

, Ancaster, ON
2014-01-29
Excellent food, gorgeous facility and fantastic room. The kids club was great and the staff was fantastic with the girls. Great service in restaurants, bars, the wellness centre and in the cleaning staff. The only downside was that we arrived late due to flight delays and there wasn't a concierge that found us to show us around the resort and contact us through out the week to ensure we were comfortable as other patrons had. As a result, it took us a few days to get acquainted with the resort and we had to make our own arrangements for reservations at the restaurants. Not a big deal, but just more annoying. Great restaurants and all round a very relaxing family holiday. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Excellent food, gorgeous facility and fantastic room. The kids club was great and the staff was fantastic with the girls. Great service in restaurants, bars, the wellness centre and in the cleaning staff.
The weak points
We were late arriving so there was no concierge dedicated to us that ever contacted us. We had to organize our own reservations and didn't get an initial tour around the resort as others did. It took us a few days to get settled as a result.
Certified

Excellent place to relax

, Newmarket, ON
2013-10-15
-From the moment you enter the property you feel like your welcomed.
-Staff makes you feel great, property is outstanding.
-You feel the difference in excellence compared to other location in Punta Cana

Remember "Virgilio" and "Dalme de la Rosa" among all the people serving you they just made the trip so much better. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Business Services
  • Food & Restaurants
The strong points
- Staff - Food - Property - Rooms - Location - Decor
The weak points
None
Certified

Good but won't go back again

, Brossard, QC
2013-04-26
The hotel is beautiful, great room, awesome view, private swimming pool was amazing for our one year old daughter. However, the staff were not very responsive (we asked to rent a car, their answer was you have to go to the rental station and asked yourself, this is just one of the examples), beach was beautiful but a bit dirty, food was okay not great. Overall, it is a nice hotel but we won't go back again. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The room was the best we have ever stayed so far
The weak points
The staff need a lot more training
Certified

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