Grand Paradise Playa Dorada

Grand Paradise Playa Dorada
3.633.633.633.633.63
3.63 based on 662 reviews
#10 of 20 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Puerto Plata
Rated 4 stars
Traveller pictures (244)

Travellers Reviews in

Filter reviews by
Sort by

Truly a grand paradise

, Russell, ON
2020-03-21
Really nice place to stay, this is the first time that i can say that i would return there one day! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Clean, great buffet, kind staff, well maintained resort. Snorkeling off the beach, cute fishies that you can see off the reef, by walking next to it!
The weak points
This is 2020, wifi needs to be included with the room! The equipment for the activities were very old, pool tables with not enough pool balls, terrible cues. Three ping pong tables, but only one ping pong ball!
Certified

Terrific Stay

, Ottawa, ON
2020-02-29
Once again we spent a terrific week at Grand Paradise. This was our 13th visit and each year keeps getting better. Having done the tours in past years, we now enjoy our stay relaxing and enjoying the extra long beach and beautiful ocean. One of the main reasons we return every year is because of the wonderful staff at Grand Paradise. Everyone from the porter at the entrance, the front desk staff, the cleaning ladies, the gardeners and the staff in the buffet are very friendly and are more than willing to help. We thank Pablo, Elisa, Santa, Emmi, Joheni and Ariel in the Buffet and especially Lourdes and Francis who have made our stay exceptional. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Friendly and Helpful Staff Amazing beach Buffet with many choices
Hotel reply, Guest Services, on 2020-03-09
Thank you very much for your review. As a repeat client of the Grand Paradise Playa Dorada you have Observed the significant improvement that our hotel have undergone in the last couple of years. We are grateful for your trust in us, and we will see you soon

Excellent vacation

, St Thomas, ON
2020-01-18
Loved the room,food and whole experience. Right on the ocean spent the week between the ocean and pool and loved it. Will come back. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Food weather employees
The weak points
Kinda outdated but super nice bed
Certified
Hotel reply, Guest Services, on 2020-01-23
Thank you very much for taking the time to share the positive experience you had during your recent vacation to the Grand Paradise Playa Dorada. Look forward to welcome you again.

Grande Paradise Playa Dorado (Puerto Plata)

, Mississauga, HA
2019-12-04
Our stay at the Grand Paradise was amazing. Rooms were always clean and fridge filled with bottled water and complimentary pop. All of the staff took special care to make sure that all was fine and they always greeted everyone "hola". The entertainment crew with Martin, Alexander and Isaac were fantastic! They did their best to get everyone involved in the daily activities and events. They made the trip especially fun. Food was good from the buffet to the steakhouse. Our room is visible from this picture and our balcony faced the pool. Just behind was the beautiful beach. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Entertainment crew with Martin, Isaac and Alexander was the best. Service on everything was fantastic from drinks, towels,food, housekeeping and air-conditioned rooms (mine stopped working and they had it serviced within 15 minutes) and entertainment
The weak points
The only thing I would change is I would suggest they have a designated smoking area for respect for non-smokers.
Certified
Hotel reply, Guest Services, on 2019-12-16
It is very rewarding for us to read that you enjoyed your recent vacation to the Grand Paradise Playa Dorada. Our staff is certainly very grateful for the mention. We look forward to welcome you again.

Amazing hotel

, London, ON
2019-11-10
I love travelling to the Dominican Republic Puerto Plata I only stay at one hotel in the Dominican I will not go to any other hotel I few comfortable at Grand Paradise playa Dorada resort my kids are safe here the staff and sercuity are friendly well mannered I have been coming to this hotel for 3 years now and I will still be coming back In July for my wedding the rooms are well maintained the food is amazing activities are fun my kids love mini disco [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Staff well mannered and well trained
The weak points
Just little problems are when the locals come the bartenders attend to them more often then us tourists
Hotel reply, Guest Services, on 2019-11-13
Thank you very much for taking the time to share the positive experience you had during your recent vacation to the Grand Paradise Playa Dorada. Look forward to welcome you again.

Jenny Polanco front desk office, reception lobby

, Saint-Jérôme, QC
2019-09-06
excellent service, staffs very nice and polite, very helpful.
A special thanks to: Jenny Polanco, at the desk office at the lobby a very sweet lady, very professional service, always there to help.
my experience in this hotel, which is my 4rt time but it is the first time
I feel so nice and relax here so thank you Mrs Jenny Polanco [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
desk office
Hotel reply, Guest Services, on 2019-09-16
We are happy to read that you enjoy your recent visit to our hotel. Very grateful the mentions of our staff members as this encourage them to continue with their efforts to provide excellent service. We'll be happy to welcome you once again. Looking forward to welcoming you again.

Amazing hotel

, London, ON
2019-07-29
The grand paradise playa Dorada is my second home I have been coming to this hotel over 15x and I even bring my children here on vacation and I know my family is safe on this resort everyone who works ever are amazing and helpful I highly recommend this hotel to my family and friends and any one who wants to travel to Dominican Republic [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The front desk staff are very helpful and I would like to speak about one specific staff member Francis he is a good hard worker and he helped me when I had problems he even fixed all the problems good worker
The weak points
Only little problem I had was when I was at the restaurant bar waiting to order a drink and it took 15 mins before I was looked at and asked if I wanted a drink that only happen when the locals are there I have no problem with them being there
Hotel reply, Guest Services, on 2019-08-06
Thank you very much for taking the time to share the positive experience you had during your recent vacation to the Grand Paradise Playa Dorada. Look forward to welcome you again

My husband stayed here - be aware of scam

, Orleans, ON
2019-07-02
Stay away from the director named Fablemon or anyone selling you a paradise vacation club membership. He works at this resort. But be aware at any resort you stay at. My husband signed up for an account in both of our names. He was told we could cancel it within a few days for full refund. We have a letter , signed by Fablemon with the company stamp, 3 days after purchase, acknowledging our cancellation request and we were told we would get our money back on our Visa in one month. It's been well over two months. All they do is play phone games. I tried to call and talk to someone and I was told by the secretary to send a collection agency after them because the company has rights. Wtf.. so Help me Spread the word.. we won't see or $4700 ever again but let's try to help others from Making the same mistake. STAY AWAY FROM THIS PROGRAM ITS A HUGE SCAM. I was told by others to contact the credit card company, Canadian embassy, RCMP, and news outlets which i plan to do. It may not make a difference , but if I can help save one other person from making a terrible mistake it is worth it. Let's get the word out as much as possible... [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beware of the paradise vacation club scam being sold at this resort
Hotel reply, Guest Services, on 2019-07-08
We regret to read about the difficulties you encounter during your recent visit to our hotel. We really apologize. We would like to inform you that although the hotel does not have responsibility of the Vacation club, we will take your comments into consideration to verify with them. In the same way, contact the vacation club to follow up on your case. Al

AMAZING

, Scarborough, ON
2019-06-26
Everything about this hotel is amazing. The view is outstanding and the beach is just a short walk from the rooms. The food was great and had plenty of options. The entertainment was phenomenal always had something to do. Johanna the receptionist is extremely helpful and amazing at what she does, she went above and beyond to insure everything was to our liking. If you need anything on the hotel she is your girl. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Food, entertainment, people working, the adventures
The weak points
Nothing!
Hotel reply, Guest Services, on 2019-07-02
We appreciate you taking the time to write about your impressions of the hotel from your recent visit. Although your views are not share by the majority of our visitors, we do valued all individual observations because they served as an important element in our pursuit to continue improving in the overall product we provide our visitors.

Amazing!

, Mississauga, ON
2019-05-18
A great experience. Great food and staff, especially Alvaro Luis (front reception) amazing service. They also have fun activities to do including the monkey jungle. Loved this place and will return shortly. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-05-24
The management and entire staff really appreciates your comments, we look foward to welcome you again soon !

Great staff and receptionist

, Montréal, QC
2019-05-02
I had a good experience the staff is very professional and friendly they explain everything correctly assistance was great room service was impeccable this girl by the name of Johanna was amazing at the reception always happy to help and smile great customer service 11/10 [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Clear infos fast response
Hotel reply, Guest Services, on 2019-05-07
Thank you for expressing your satisfaction with the overall vacation experience at the Grand Paradise Playa Dorada. We are very happy to have meet your expectation. Look forward to welcoming you again.

Great Resort for the money, very friendly

, Milton, ON
2019-04-25
I have been to several resorts around Punta Cana and Puerto Plata and this resort is by far my favorite. Not so great at the resort are the lack of beach chairs and umbrellas, especially on the one side not reserved for Select clients. Another negative is there are no non-smoking areas. Many of us that don't smoke, there was probably 40 of us each night, found ourselves having to stand 30 feet away and on the beach to watch the entertainment. I eventually stopped going to the bar areas and sat with family around the pool playing cards. The rooms are great for the price and the mattress in my room was very comfortable. The buffet restaurant had a good selection, it would be nice if a menu was posted for the upcoming week for nights like Mexican night and Seafood night. My sister is allergic to seafood and had we known we would have booked dinner at one of the other restaurants. The people at the resort are what clinched it for me to return. They are just so friendly and eager to help, it was great getting to know them and seeing their smiling faces every morning. I will return again soon. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The weak points
No non Smoking Area, Smoking tables in the bar were right beside where we were seated for dinner. Lack of sun umbrellas
Hotel reply, Guest Services, on 2019-04-26
We appreciate you taking the time to write about your impressions of the hotel from your recent visit. Although your views are not share by the majority of our visitors, we do valued all individual observations because they served as an important element in our pursuit to continue improving in the overall product we provide our visitors.

Great Resort!

, Montréal, QC
2019-04-24
This resort was great for the reasonable price. The food was terrific and the beaches amazing. We went as a couple and loved it. Lots of extra excursions can be purchased. The resort was not too big and everything was within minutes walk. It is a smaller resort so you get to recognize the staff working. This resort had the best beach by far! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
The beach and the food
The weak points
Washroom toilets in room clogged easily
Certified
Hotel reply, Guest Services, on 2019-04-26
Thank you very much for your positive comments. It is our pleasure to do our utmost to insure our visitor satisfaction. We will be looking to seeing you again.

Another spectacular holiday

, London, ON
2019-04-23
Just back from our 26th visit to Paradise.The food was outstanding. Wonderful staff, the same people year over year who have become part of our Dominican family. We were 1 of 187 repeaters at the hotel, which reflects the quality and service we receive. Special thanks to Francis, James, Ydiris, and Lourdes for your wonderful customer care! We'll be returning in November for another relaxing holiday. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
It is a pleasure for us that you share your positive experience at the hotel Grand Paradise Playa Dorada. We hope to host you again !

My best vacations

, Toronto, ON
2019-04-22
I have been several times at the hotel, and I will always return because it is a very nice and nice hotel with excellent service, the guys at the reception are very friendly always willing to help especially Waldin and johanna, the food is very good and the waiters They have good service, my room has the best view 1634 [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
the beach is beautiful, the rooms and the areas are always very clean
The weak points
The internet should be for free in the lobby
Hotel reply, Guest Services, on 2019-04-24
We are very happy to read that you enjoyed your vacation at the Grand Paradise Playa Dorada. We are happy to learned that some of our staff member made a significant contribution toward your enjoyment. We look forward to welcome you again.

Great Time

, Newmarket, ON
2019-04-22
I'd like to start off with saying all the employees at this location were wonderful to be around. Francis who works at the front desk was very accommodating the entire time of my vacation! The cleanliness of the resort and also the food is absolutely amazing. As for the pool and beach it was amazing as well. A special thanks to Junior for great service.

See you next time
Wayne [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
We appreciate very much your review of our facilities and services. Our staff is also very proud to read that their efforts contribute to our clients being satisfied with their vacation at our hotel. We look forward to welcome you once again.

Another great holiday

, Parry Sound, Unorganized, Centre Part, ON
2019-04-22
this hotel is my second home been going here for 10 yrs. all the staff are great here francis at the front desk is always there when u need something. great food beautiful beach. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
Thank you very much for your positive comments. It is our pleasure to do our utmost to insure our visitor satisfaction. We will be looking to seeing you again.

Great vacation spot

, Niagara Falls, ON
2019-04-13
The only problem was the hot water was not always available [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Certified
Hotel reply, Guest Services, on 2019-04-24
Thank you so much for your comments. We hope to host you again soon !

Grand paradis....ish

, Montréal, QC
2019-04-01
pros: decent food, beautiful beach, great activities outside or resort.

The food was alright but nothing special. They use a lot of powder milk and there pasta is terrible. The beach was super nice and not too rocky depending on where you go. But i dis get my foot tangled on some metal fencing .. was really not impressed. We met some great people on the beach that got us half price adventures compared to the travel agencies and they were great.

Cons: everything else. The majority of the staff was very sassy and rude. There was one receptionist, i believe her name was julia or julianna and i swear i just avoided the area when we was around. We also booked a room with a king bed and they tried to tell us we didnt .. even when i had the paper in their faces, finally they gave us a proper room after 2 days. On the beach, we were constantly bothers by people selling things. At one point we started ignoring them because they were so pushy. The italen resteraunt had to be the nasty of them all, the grill was the only place for a good supper. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Good id u just want to tan and plan on not eatting a lot
The weak points
Service and buisness logic
Certified
Hotel reply, Guest Services, on 2019-04-24
Thank you very much for taking the time to weight in on some the aspect of the operation at the Grand Paradise Playa Dorada. Your insight concerning some of the services we offer at the hotel will certainly be taken into consideration in order to continue our effort to improve in all areas of services directed to our clientele. We look forward to welcoming you once again.

Belle semaine

, Lachenaie, QC
2019-04-01
Le transport a l'hotel Était dans un mini bus. Le genre de bus que tu te frotte les fesses sur les passager tellement c'est petit.

LE CHECK IN
Il y a un lobby à l'entrée mais il n'y a pas de bar. Une simple réception. Quelques places assises.
Au lieu de faire le check-in là, nous sommes allé dans une salle, il fallait s'assoir et il appelait un à un les gens. Mettons que ça commence bien mal.

LES CHAMBRES
Nous avions demandé une chambre standard avec lit king et balcon. La chambre était vraiment petite. Nous avons changé pour une supérieur qui était mieux. Ça nous a coûté 120$us et 1/2 journée de perdue. Pour votre info. Il y a des chambres standard aux 4iemes étage (sans assenceur) et sans balcon. Mais elles sont immense avec 2 chambres, donc 1 fermée avec un coin cuisine. Il faut payer pour le coffret 4$us/ jour

LE SITE
Le site est petit. On s'y retrouve très bien. Très propre. Le buffet , à air ouverte se trouve face à la plage. Que dire de la vue! Wooow! Donc, à tout les repas, vu sur mer. Vous pouvez payer pour être sélect, (internet inclus, bar, section buffet et plage réservés)
Étant donné que l'hôtel se trouve sur une pointe, il y a 2 plages. A gauche (section sélect) et a droite (les autres).

LA PLAGE
Il n'y a pas de parasol ou palapas à la plage. J'ai trouvé que c'était le bordel avec les chaises partout car les gens se trouvent de l'ombres avec les arbres. un côté plus venteux que l'autrs, donc plus de vague. L'eau est belle, pas d'algue.

LA PISCINE
Entrée avec échelle. Niveau d'eau de 4' partout. Quelsques parasol mais pas assez. Faut se lever à 7h pour en avoir un. L'après-midi, quasi impossible d'avoir des chaises. L'amimation se trouve à gauche de la piscine. Il y a des jeux l'après-midi avec les G.O. Le matin, yoga et Aqua gym. Il y a aussi des petites jeux a participer(dar, mini-put, mississipi, poche, etc)

LA BOUFFE
Nous avons bien mangé. La nourriture était bonne et chaude. Par contre, pas beaucoup de choix. Il n'y a pas de grille-pain. Seulement un presse-sandwich. Soirée thématique.
Le matin plaque pour œufs, omelette, crêpe.
Le midi et le soir plaque pour viande-poisson et bar à pâte.
Au Resto grill le midi, on y retrouve hot-dog, hamburger, poulet frits, frite. A côté, comptoir à pizza.
Il n'y a pas de liqueur en fontaines seulement en bouteille et la marque coke. Pas de liqueur diète. Les cafés spéciaux (cappuccino, expression, etc) sont fait par une machine distributrice.

Belle équipe d'animation, par contre, je ne peux pias vous dire ce qui est des spectacle 21h30) car j'en ai pas vu un. Coucher trop tôt.

EXTRA
Internet est payant. Ça peut vous coûter jusqu'à 50$ pour la semaine. Juste dans les chambre, resto et piscine. Nous sommes allé au centre-commercial à côté de l'hôtel et avons acheté une carte SIM pour 25$. Internet illimité et partout. En ville, dans les boutiques de téléphone il l'a vende 5$. Mais c'est quand même moins cher que l'hôtel.
Je vous recommande d'aller à la bijouterie LARIMAR J SHOP dans le centre commercial au 2 iemes étages. J'ai acheté un bijoux dans une autre bijouterie lors d'une excursion que j'ai payer 45$us (négocier) et lui me le faisait à 25$us.

Nous sommes allé mangé au Resto le PETIT FRANÇOIS, ( il a de la Poutine) qui appartient à un québécois. Nous l'avons marché par la ville (1/2 heure) gares au canal qui n'ont pas de couvercle sur le trottoir. Par la plage, a gauche, c'est environ 20 minutes. Si vous y allé le soir, je vous recommande de réserver pour avoir une belle place au 2 iemes étages. Très bon. 26$CAN pour 2 (2 repas et une grosse bière à 2) [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Site petit, propre, belle vue du buffet, bonne bouffe
The weak points
Manque de parasol et palapas. Manque d'eah Chaudes à quelques reprise
Hotel reply, Guest Services, on 2019-04-24
Il est très gratifiant pour nous de lire que vous avez apprécié vos dernières vacances au Grand Paradise Playa Dorada. Notre personnel est certainement très reconnaissant pour cette mention. Nous sommes impatients de vous accueillir à nouveau.

My second home

, Hawkesbury, ON
2019-03-05
Grand Paradise is my second home. Thank you so much to all the staff that make my stay wonderful year after year. Can't wait to go again in April.

I recommande this resort to anyone [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
food, room, beach, staff
The weak points
animation - I like outdoor show at night
Hotel reply, Guest Services, on 2019-04-24
Thank you very much for taking the time to share the positive experience you had during your recent vacation to the Grand Paradise Playa Dorada. Look forward to welcome you again.

Great Vacation

, Anjou, QC
2019-01-13
All in all it was a great place. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Jhoanna at the recetion was really helpful. She gave us a good service when I asked to change floors. Always gave a service with a smile. Thank you
Hotel reply, Guest Services, on 2019-04-24
Thank you very much for taking the time to share your impressions of the Grand Paradise Playa Dorada's facility, services, and staff. We look forward to seeing you again.

Best time ever

, Newmarket, ON
2018-11-29
Had another great trip I would like to thank Robin Perez for a he did for me was very helpful I would consider him a brother the bar staff and cleaning staff are the best and every body else thanks for great time ps love the omelette guy so happy and friendly be back soon if you want great vacation this is place to go [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
The management and entire staff really appreciates your comments, we look foward to welcome you again soon !

Another great trip to paradise

, Newmarket, ON
2018-11-18
had another great trip everything was so clean room was great thanks to Francis for all he does there if problem he solved right away all the staff was friendly and helpful Hugo is a great bartender was very friendly and junior was great he came got my bags and was happy to do it been coming there over 25 years I consider this hotel my family and second home if you want great time this is the place special thanks to the guys who scrub the area around pool and food area you guys are great [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
We are very happy to read that you enjoyed your recent vacation to the Grand Paradise Playa Dorada. We look forward to welcome you again.

Great hotel

, Mississauga, ON
2018-10-07
Had a great time at this hotel. Great customer service from the receptionist (Johanna) very helpful and understanding. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Hotel reply, Guest Services, on 2019-04-24
Thank you very much for letting us know of your of the wonderful vacation you had at the Grand Paradise Playa Dorada. We look forward to see you soon.

Cheap and Cheerful!

, Saint-Hubert, QC
2018-08-26
Hotel located on the point of two bays, views were spectacular, beach was perfect with one side calm and the other with more wind and waves. Food at restaurants and Buffet was great, some repetition but always new options. Bar selection was good considering it is a 4 star and low season. We were 7 people (2 kids under 12, 1 teenager, 2 adults, 2 Seniors) with 3 rooms, the resort satisifed all of our needs, we all left feeling good about the resort and excursions.

Negatives, only 2 a la carte restaurants on site during our stay with only 1 of the 2 open per night. No entertainment schedule posted so we missed out on most animated activities during the day and had no idea what was planned for in the evenings (shows were a 2-3* max)

To be noted- Locals also stay at this resort. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Food, Beach, Rooms, Resort cleanliness
The weak points
A la carte resto options, no free wifi, no free Safe, Vendors on beach
Certified
Hotel reply, Guest Services, on 2019-04-26
Thank you very much for taking the time to share your impressions of the Grand Paradise Playa Dorada's facility, services, and staff. We look forward to seeing you again.

Grand paradise Playa Dorada

, Concord, ON
2018-08-10
Great customer service
Great pool
Great beach
Good food [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Beach and pool
The weak points
Food
Hotel reply, Guest Services, on 2019-04-26
Thank you very much for letting us know of your of the wonderful vacation you had at the Grand Paradise Playa Dorada. We look forward to see you soon.

Awesome Resort

, Port Colborne, ON
2018-06-04
This Hotel was amazing. The rooms were beyond expectation, they were clean and staff would come every morning to clean the rooms. The staff throughout the resort were great and friendly.

The food was also amazing, they had a variety of food here that tasted great.

The beaches were well kept and the view was awesome. If you want to go outside of the resort theres lots to do and it is safe.

Darwin at the front desk rocks! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Staff members here are very friendly and are available whenever you need them. This Hotel is great for couples, families, friends etc.
Hotel reply, Guest Services, on 2019-04-26
Thank you very much for taking the time to share the positive experience you had during your recent vacation to the Grand Paradise Playa Dorada. Look forward to welcome you again.

Grand Paradise Playa Dorada

, Oromocto, NB
2018-05-11
we had a wonderful time at this resort.. the rooms clean, the people fantastic, the view the best I have ever seen however I don't feel we would ever go back... There was no shade on the beach nor were there any chairs, and if you went and got chairs and left them for more than a few minutes the security guards would remove them from the spot and when you came back they would go get them for you and expect a tip...On our last day there the pool was unusable.. there were a bunch of people came and announced they were there to get "black out drunk" and proceeded to do so.. they pulled a hose and funnel and started... they took turns standing on the bar pouring beer and drinks into the funnel for the others, very loud, very obnoxious..because there is only one pool and the swim up bar is in the centre beer and liquor were spilled everywhere... As we were travelling with our grandchildren and didn't want them exposed to this I called the desk and asked them to send security over to at least remove the hose.. they never showed.. friends of ours who had been there 4 times before this year also called.. security never showed.. So we went to the beach for 3 hours and came back and they were still at it.. one girl was even throwing up in the pool and they were spraying beer from the hose all over each other and in the pool...the bartender kept feeding them liquor and no security could be found.... No pool for us on our last day.. kind of left a sour taste..... We also found that once the snack bar at the beach closed the buffet was not overly kid friendly.. although cooked to perfection lots of kids don't eat filet mignon, fancy salads or fresh fish with the heads still on... [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
awesome place, check in quick and friendly with a drink waiting for you, nice rooms, food cooked to perfection every time, people are fantastic, beaches (there are 2 of them) are awesome, lots of chairs around the pool
The weak points
there is only one pool so when it gets loud and obnoxious there is no getting away from it a there is not enough security around the pool bar. there is no shade and not enough chairs at the beach, buffet was great but not really kid friendly..
Certified
Hotel reply, Guest Services, on 2019-04-26
We are very happy to read that you enjoyed your recent vacation to the Grand Paradise Playa Dorada. We look forward to welcome you again

Our stay at the Grand Paradise

, Falmouth, NS
2018-05-02
The first day we arrived our room wasn't very clean. They had obviously done a quick do over. However once they tidied the room the next day, they had done a much much better job. The food and staff were awesome! Super friendly and accommodating. They open this resort to locals on weekends, which is fine.... but we went this time of year so it wouldn't be crowded. Our last two days there, we could barely get a seat at the pool and it was packed, the line ups to eat were also a bit frustrating at this time as there is only one buffet. The entertainment staff were fantastic!! Always something going on at night. Overall our stay was great! I'd go again. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
Certified
Hotel reply, Guest Services, on 2019-04-26
Thank you very much for taking the time to weight in on some the aspect of the operation at the Grand Paradise Playa Dorada. Your insight concerning some of the services we offer at the hotel will certainly be taken into consideration in order to continue our effort to improve in all areas of services directed to our clientele. We look forward to welcoming you once again.

Click to
see hotel on
Google Maps

Are you a hotel owner?

Copyright © Monarc.ca 2008-2020