Easy to find. Short walk to everything you need. Front desk was very friendly and helpful. Breakfast was wonderful. Lady cleaning the room went above and beyond what was necessary, turning the bed into swans and flowers. Security staff....top notch...24 and 7. Anyone who doesn't belong there (even my friends) Do not get in.....believe me...I tried!!! Safe...quiet...just perfect. REMEMBER....you're in CUBA !!! Be Cuban. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Staff...room...pool...food....cleanliness...Security...all well done.
The weak points
Other travellers........why are you so ignorant....rude....cheap......and grouchy???
0 0
Certified
Would not go back
James Gilmour, Oakville, ON
2012-04-24
This hotel is not for tourists and should not be offered by Canadian travel agents. The staff speak very limited English, although they do their best. The location was fine for me, but located a long way out of the city. The hotel room was dirty and had many cockroaches although the bed and sheets where clean. The hotel is located in one of the nicest area of the city and very quite, but not suitable if you are not able to walk long distances. Money was stolen out of my wall safe, but the staff showed little concern, I understand this was not the first time! For most of the visit I was the only tourist which suited me. Unless you have a reason to stay in that part of the city don't stay there. I have traveled on six continents and used to 2 star hotels. But once again this hotel should not be offered by travel agents! [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
None
The weak points
Not geared for tourists
0 0
Certified
Villa Gaviota
Gail, Orleans, ON
2010-10-19
It was quite dark when arriving at night and the entrance was not lit up brightly. It was a bit unclear where to go in to register. Although staff were quite helpful. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
It is a quiet area good for a restful vacation rather than a busy one.
The weak points
It is not near the city centre and is in a mostly residential area. Accesibility is an issue right now with the road under reconstruction.
0 0
Certified
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REMEMBER......you're in CUBA !!! Be Cuban.
Would not go back
Villa Gaviota