Cartagena

We loved this resort and felt very safe. The beach was beautiful, the rooms were nice and big and the food was amazing. It was super hot at all times during our stay. We spent most of the time in the ocean or the pool. We went twice across to the island and walked up and down Playa Blanca which was beautiful and a nice long walk. We went on two excursions and really enjoyed ourselves. We did the city tour of Cartagena and the bio-luminescent swim at night. We also enjoyed the nightly show.

Staff are very friendly and helpful. Great service. Food is okay. location is the best. Second time staying in this hotel.

What I noticed, this hotel books a lot of students groups, children and teenagers. Other groups as well. A little bit noisy and not too much space to walk in the lobby while people checkin in and out. They dont have elevators for people coming from the beach, sometimes it's very messy. Too many people in the elevators and too long waiting for one. In the restaurant, they should introduce more grain salads and introduce more cuttlery to handle foods. I saw kids and people taking food with bare hands. Maybe staff should serve? Variety of fruits and juices were available. I give 3 and a half butterflies for hotel and food. 5 butterflies for staff.

Beautiful Wonderful Food Warm staff very helpful

i was very pleased