Riu Palace Antillas

This trip was fantastic. Food was great. Something for everyone. Speciality restaurants were fantastic. Make sure you try their steaks, delicious!!! Staff were fantastic. Helpful knowledgeable and friendly. Rooms were clean beds were comfy. Pillows were not the greatest. Small and flat. Pools and beach were clean. Lots of loungers but you have to wake up early to get the ones in the shade. Entertainment was just ok. Not a lot of variety and the nightly entertainment started at 930….wish it would have started earlier. Neon party was fantastic thou. They put a lot of work into this night and it showed.
Overall a strong 8/10 hotel. Thanks for the great memories!!! [Details]

Hotel was kept very clean both interior & exterior..
Excellent facilities ie:pools, abundance of lounge chairs..
Beach simply outstanding.
Food quality top notch at all restaurants including buffet. [Details]

The Riu was well organized to receive lots of guests arriving all at once. It was clean, friendly and helpful with any concerns.
The hotel is right on a beautiful sandy beach with calm, warm water.
The staff at the pool was always ready to bring you a delicious cocktail anytime of day. [Details]

Fabulous hotel
Beautiful beach
Great food
Friendly staff
You will not want to leave [Details]

Amazing Hotel Experience. Everything was very good. [Details]

Great all-inclusive [Details]

i just got back from this hotel i've been there 3 years ago and it was amazing decided to go back.And it was a nightmare they served my husband raw hamburger and my self a raw veggie burger when the manager came up to me she apologized and asked me for my room number so that she will call me to check on me and my husband no one called the night before we were leaving i got food poisoning omg was i ever sick i was vomiting all night and all day even on the plane horrible experience again when i told the manager he didn't even offer me a glass of water. The drinks don't taste like alcohol the hotel needs up grading horrible nightmare experience i will never go back there again. And the staff are grumpy and rude. [Details]

This place is absolutely beautiful and filled with everything you could possibly need on a vacation. [Details]

All good, rooms were disappointing [Details]

The staff, the food, the drinks were all 5 star.
We were not told about the renovations that were in play inside the hotel.
Jack hammering, grinding, hammering on all floors. The chemicals we were breathing everyday made our eyes water and difficulty breathing. Tip toeing around workers in the hallways and contact cement on the floors was a bit too much.
The hotel should make amends for the discomfort people endured.
We were there for 2 weeks Nov. 15th. to the 29th. and it is not anywhere close to being finished. DO NOT GO THERE anytime soon!!! [Details]

We were booked for dates 11/2-11/27 and had no prior warning that this hotel was under major renovation and next door is a construction site that works 7 days a week 6:30 am - 7:00pm.
This was the worst vacation I have had in the 7 times I have been to Aruba. We have stayed at Rui Antilles 6 of the 7 times that we have visited. There is construction happening on every single floor or this hotel. It starts prior to 7:00 am Monday thru Saturday and finishes after 7:00 pm at night. There is constant construction debris in the hall ways, smell of paint and glue at all times.
Outside the hotel there are fences put up so you do not have direct access to the beach - only access is via the pool making everyone go out of their way to reach the beach.
Paid for an Ocean view room and we got 13th floor next to construction site
I would not recommend this hotel at all - in its current state it is not even a 3 star hotel. [Details]

Awesome experience that I would recommend to anyone looking for a great hotel location, meal plan, beach!! [Details]

Started off great but we didn't like the location of the room so we changed to the 14th floor where the corridor has a strong moldy/musty smell. We thought maybe they are fixing the Ventilation system as the air was stale, but the odor was going into the room at night and consequently both of us got irritated throats and breathing issues. Email was sent and front desk was advised, but by Friday we got in worse shape so we bought tickets and left a day earlier. The beach is nice and the food is great but it was unfortunate the air quality in the hall and room were really bad! Also, the day we left we asked the front desk for a bellman to help bring luggage down and no one showed up so we dragged them ourselves. And that was our 20th anniversary trip! [Details]

Some renovations are now in order but overall the hotel is maintained as are the grounds. Hotel staff were efficient in looking after any requests I had, buffet had sufficient variety of choices and the staff gave the same level of service as in the specialty dining restaurants. Lots of entertainment provided and guests were encouraged to participate. Poolside service was efficient and the trays of fresh fruit and ice cold towels offered poolside were a nice treat. [Details]

This was our third stay and it was just as wonderful as the first time. Great service . [Details]

Always a great place to visit. Love the food, beach, people and atmosphere. RIU for two years in row you haven't failed us. Looking forward to next year:) [Details]

This was out 4th winter holiday at Riu Antillas, it is our favorite hotel in Aruba. We already planned to go back next year may be for two weeks. [Details]

For the most part it was a very nice resort. The food was good, service was good and amenities were good. It was very clean. Although we had requested an updated room our room was large but quite dated. We loved that it was an “adult only” resort however the Riu family resort which was located directly beside ours was much larger, brighter, newer and much more extravagant looking. [Details]

Overall Aruba as a country is a great destination. Loved the European influence.
Our honeymoon in Aruba was average.
We had made mention that it was our honeymoon but no extra perks were done even as a welcome to make us feel appreciated.
Our first room smelled of mold so finally our third room would have to suffice.
I would definitely return to the country just not the same hotel. [Details]

While in Aruba we stayed at the Antillas. The food, entertainment and customer service was excellent. We would definitely go back. [Details]

Great hotel, we enjoyed every minute of vacation [Details]

Diamond 4* customer service amazing team, knowledgeable in all aspect of resort services, shopping, excursions etc... Very courteous and pleasant, I do alot of Caribbean vac my husband and I have never felt so at home here in Aruba at the RIU . We will be returning next yr 100% if not sooner. Restaurants are first come first serve Italian is the best by far the Hostess Monica and server Eduardo AMAZING... I love the fact they remember you and makes you feel so welcomed. Entertainment is great always something going on, beach awesome..windy which I loved you do not feel the heat and do not feel sticky ..Disco alot of fun and Casino...24hr already made food room if your hungry late at night ... best ever you have to go... Thank you RIU to you and your team for a wonderful Vac. [Details]

We loved our stay at Riu Antilles 2017/2018 new year celebration, and well deserved winter vacation. We were 2 families with adult children and are seasoned travellers. This resort was so clean and beautiful, well looked after.
We loved almost everything but would like to mention ‘things to improve'
1. Deserts were rubbery and tasteless most of them. Needs better quality coffee.
2. Restaurants were amazing but would not allow extra or seconds, which we are used to everywhere we go. ( very disappointing as we wanted to share a duck entre and were not accommodated)
3. Spa was not fair(no toiletries, payment before services rendered) spa had no lounge, rest area. Extremely disappointing.

Otherwise, this was a spectacular vacation! [Details]

Because of my wife's visual handicap, she needed a room with a walk-in shower. Thanks to Dany, he upgraded us without charging. The food was good and abundant. All the staff were very friendly and helpful. The beach was very well maintained and the ocean water was warm and clean.
We are looking forward to going back. [Details]

We had so much fun, we definitely would go back, majority of the staff at Antillas were very friendly, food was Delicious, place needs little reno, head staff Henry Gomez at Antillas restaurant was wonderful to us, he made us feel at home, you need more people like him at the resort, some did not care about us, but if you tip them, than only they would serve you better, even Head chefs were not as friendly, only one lady that made eggs always had smile, too bad we did not get her name, she was in the middle area of the egg station, otherwise our trip was amazing. [Details]

My spouse and I had a wonderful time and the hotel was an essential part of it. As this was our very first all-inclusive vacation we were a bit apprehensive, but almost as soon as we arrived we were put at ease. Our room was ready (we had arrived around 11:30 a.m.) and very clean and spotless. There was one minor issue(loose toilet seat) which was VERY promptly resolved by the staff. Food at the buffet was very good, and liked the choice of themed restaurants, entertainment and activities. Staff was attentive and polite. We were presented with a nice little cake for our anniversary. We loved the fact that it was a very short walk between the beach and the pools. I would recommend this hotel to others, and we are considering coming back here in the future. [Details]

Everything was wonderful. The staff is amazing and so accommodating. [Details]

Resort had everything you need. Sun.food,entertainment,great staff,great location. Very relaxing and beautiful. [Details]

We had a great time at the Riu Palace Antillas. We cannot wait to go back.

The beach is stunning, the food was good, and the people were very friendly.

Do not miss out on the market area across the road from the hotel if you want to check out a bit of shopping or some new restaurants to try out. [Details]

I would return to Aruba but would never stay at a Riu again. We were with out power for over 20 hours. No air conditioning for over 48 hrs. My husband and I both got very sick due to the mildew coming out of the air conditioner. Beautiful island and great staff but stay far away from Riu (18 ). [Details]