#1 of 15 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Aruba
In general, the staff was very friendly except for a few in the dining room and housekeeping were indifferent. Example: in the dining room if you do not get your orange juice or other food items yourself, you will never get it even though you order them when you sit down. The server in the food area gives incorrect info. especially when certain food contains meat or not. Example: Housekeeping does not replenish Anything unless you ask. Also never on time.
This is an adults only resort but there are always too many noisy and rowdy children around.
Not good for people who need peace and quiet because the room doors are always slamming loudly.
THE FRIDGE WAS EMPTY! This is NOT all inclusive. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
0 0
Certified
Visit Aruba!!!
Irene & Matt, Toronto, ON
2022-03-13
What an amazing trip we had! The island is beautiful, the food is delicious and everyone is extremely friendly! The hotel itself was perfect - we stayed in the adult-only hotel and it was worth it if you don't want children around the pool and restaurant. The food from the hotel was great, especially the fish served on the private island that comes with your stay (the private island has flamingos on it you can feed!). We cannot say enough good things about the hotel: the location in downtown was exactly the spot to be, the room was the right size and comfort, the pool at our location was excellent, the 2 private beaches were in wonderful condition and all the spaces were clean. The local cuisine was so delicious! Aruba Cafe, Yejaman, Coco, Lucy's and Driftwood are a few places we would recommend you to stop in at for food. Also take advantage of horseback riding to get to see parts of the island you wouldn't otherwise. We would also suggest jumping on the public bus called Arubus which is only $5 for a round trip and a easy and cheap way to tour the small island. If you love standup comedy, like we do, you should check out Aruba Ray's comedy show. He gets some of the world's best to perform with multiple shows each week. The archeological museum downtown is also free to attend - you can learn a good deal of the rich and complicated history of the island. Overall you can't miss with a trip to Aruba - you'll never wanna leave! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Paradise
The weak points
You have to leave. Also it is a bit expensive there but worth the extra cost.
0 0
Certified
ISABEL AND ROGER PIERI
Previously RENAISSANCE ARUBA RESORT AND CASINO for this review
Isabel Pieri, Unionville, ON
2020-01-14
Staff were very good in all areas. Room was just adequate with small bathroom, sometimes room not valeted until late afternoon good atmosphere in hotel as staff seemed happy. Had amazing meals in steak and chop house strong smell of smoking in casino but that seems to be the norm, getting boat inside hotel was neat, getting bill after every drink etc was confusing especially when tip was implied 10 15 20 % never had that before, worked out at the end of stay but should be explained beforehand [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
A great staff very helpful in all areas, booking in and out was seamless and restaurant staff could not be more helpful, beach staff worked very hard but were always available. This is our second time in Aruba and we will come back again for sure.
The weak points
initially receiving a bill after every transaction was confusing, at all other inclusive hotels we have stayed at (about 30) a wrist band or like was worn indicating the standard of your stay inclusive or otherwise. room was only adequate.
0 0
Certified
Great vacation
Previously RENAISSANCE ARUBA RESORT AND CASINO for this review
J.B, Woodbridge, ON
2017-01-29
good food and beach friendly people.my complete is not being all inclusive from time check out to bus pick up and entertainment at night no shows [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
food beach drinks
The weak points
no shows not being all inclusive from check out to bus pick up
0 0
Renaissance Aruba
Previously RENAISSANCE ARUBA RESORT AND CASINO for this review
Brenda and Jeff, Ajax, ON
2016-11-07
We went there 5 years ago, and found ourselves preferring this resort to any destination we've been since then. We had to go back to see if it really was as good as we remembered, and it was! If we ever go to Aruba again, we won't stay anywhere else. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
The private island is worth everything. All inclusive option is a must for us.
The weak points
A little shocked that the adult pool bar, which was playing the 7th game of the World Series shut down before the game was over because it was time for them to go home. They lost a lot of revenue, and respect for doing that and disappointing the patrons.
0 0
Certified
Renaissance Aruba
Previously RENAISSANCE ARUBA RESORT AND CASINO for this review
This hotel was amazing. The staff were great, especially Jennifer at the Blu Bar!! The private island was beautiful and clean. We have absolutely no complaints about our vacation or the resort. We look forward to returning in November :). I highly recommend the all inclusive as the prices are fairly expensive. Restaurants off the resort were also great! Our room was quiet, clean and we had turn down service daily. Once again, no complaints. Everything was great, especially the food!!! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Amazing Hotel, Great food, great staff and clean rooms.
The weak points
Coming home again
0 0
1st time to Aruba! wont be our last..
Previously RENAISSANCE ARUBA RESORT AND CASINO for this review
Location, private island, accommodations and meals
The weak points
Bathroom needed updating
0 0
Certified
All-Inclusive Aruba
Mk, Cheektowaga, ON
2013-11-20
The Hotel is very nice, clean, in the middle of the shopping district but not near any night life. Hotel bars were very empty after 9pm. Beaches were outstanding, food was average, all-inclusive used very cheap alcohol in drinks and only 2 beers offered. Staff was very good but getting a drink took some time. Limited beach service for drinks and food. No beach games or activities offered. Gym was very nice. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Great beaches, great shopping, great customer service in restaurants.
The weak points
Nightlife was weak, bar dead at 10pm, no beach games, slow bartender service (staffing issue), cheap booze offered in all inclusive and only 2 types of beer.
0 0
Certified
Private Island Worth A Look
Mary, Sharon, ON
2013-11-20
Just returned from this resort, our 5th trip to Aruba, the hotel was clean, staff amazing, private island peaceful and great service from Maria! The airport is so close you hear jets all day, and honestly I prefer the high rises on eagle beach. Just lacks the carribean feel when you are in the city, and everything closes at 6pm except for all the designer stores, where as the shops at Eagle beach are open later,as well as more dining options. LG Smith was the best restaurant, but all inclusive does not mean everything on the menus are available, only about half of the meus are included everything else is an up charge.But the staff is amazing, never had a disappointment, and no towel cards so all the towels on the beach/pool and the first hotel ever where I didnt have to ask for extra towels in my room. There is a 15% tip added to all bills, but they only get about 20% of that so please tip!! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Staff, cleanliness, lots of towels. Maria on the private island!!
The weak points
In town, not breezy, noisy from traffic/airport, shopping closes at 6pm, sundays everything closed.All Inclusive doesnt cover a large portion of all the menus.
0 0
Certified
Simply Awesome
Mark W
2013-11-18
This was probably the best vacation i've been on! The newly renovated rooms were great, the food was amazing the staff was incredible! They made sure that you knew it was their pleasure to serve you everytime. Location is great too, especially if you like to spend some time wandering on foot, as you are walking distance to many sights, amenities, and shopping. Not a single complaint! If you read a negative review about this resort, they made it up, because there is nothing negative to be said...I will return happily in March! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Way too many to mention...But i guess i'll start with food, staff and overall atmosphere...
The weak points
There were most definately NONE!
0 0
Certified
Great Holiday Getaway!
Shawn M, Trenton, ON
2013-10-23
Very personable staff always ensured all our needs were cared for, stayed on the beach side and in the mornings we frequented Renaissance Island (private island owned by the hotel) also toured the many sites Aruba has to offer and played a round of golf on the Terre De Sol Golf Course, later went wreck diving off the northern coast. The accommodations were exceptional and cleaning staff were fantastic. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
The food in the hotel restaurants was always well above average, some of the best meals we have enjoyed in some time and the staff was always terrific.
The weak points
Internet was weak at best and only available in the lobby of the 2 hotels, a hotel at this level should definitely have in-room internet for it's patrons and it should not "drop out" as it was doing frequently during our stay.
0 0
Certified
Beautiful
Michelle N, Brampton, ON
2013-05-23
The hotel lobby was very nice and clean. It had a nice lobby bar near the pool. Easy access to the buffett & steak house and was very close to 2 casinos and shopping. The room was nice, however the room washroom needs to be renovated. The tub was stained and very dated. The location of the hotel was in a quiet location and had a great private beach. Oh and there is only wifi in the hotel lobby and at the beach, believe it or not. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
staff friendliness and service.
The weak points
washroom
0 0
Certified
All inclusive Renaissance Review (Marina)
Angelo Di Pardo, Toronto, ON
2013-05-06
This is our 2nd time at this location and overall the service and food are good, location is great - love the private beach. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Food and location were great - met the expectations
The weak points
WIFI access was difficult to access at times. We waited for the bus at the Marina hotel(as indicated on the transfer slip) for about 30 minutes, then we followed up with the De Palm Tours and were advised to go to the Oceanview hotel instead. Not good ser
0 0
Certified
A happy island
John Sm, Toronto, ON
2013-04-30
Great facilities; well equipped and clean fitness centre, very good restaurants in main hotel but Captain's Corner in Marina tower wasn't very good even if it did provide outdoor dining. Room was clean and roomy. Counter service at front desk was very slow but I think it was due to outdated computer systems rather than laid back attitude of staff. Private island was very nice and restaurant service and food on the island was excellent in all respects. Overall, a cut above moist all-inclusive resorts. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Food, service, location, adult-only sections, private island
The weak points
front desk, adult pool area could be larger, Captain's Corner restaurant
0 0
Certified
Very nice hotel
spirited, Brantford, ON
2013-04-15
This hotel is very nice. The food is amazing and the people are very friendly. The bathroom in the hotel wasn't nice at all. The fan in the bathroom didn't work and the tub was so small. I would stay here again, But only if the bathrooms are updated [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
The food is amazing, and so are the people. I love the atmosphere.
The weak points
I would have to say the wait time to get the cheque. I think th servers could have been more attentive
0 0
Certified
Aruba - the weather is worth it
Cathy & Grant, Mississauga, ON
2013-04-12
Hotel lobby, reception, pool, retaurants very nice 4 . Although room was clean with comfortable beds didn't get requested king size (got 2 queens). Hotel was at capacity with corporate retreats. Private beach was OK but would prefer hotel on the beach. However was also nice to be downtown and able to walk to all the shopping. Nice option to go to the other Suites hotel to hang at their pool for the afternoon - good pool bar and food. Overall the trip was worth the price. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
food was excellent. room was clean and comfortable. friendly staff
The weak points
room was small, bathroom small, juliette balcony. only entertainment was DJ in early evening at lobby bar
0 0
Certified
Good time in Aruba
Lui, Missauga, ON
2013-03-29
Overall hotel is good. Food, staff, beach, pool and private island are very good. Room, bathroom in particular, needs updating. The only real complaint is the Marina tower is billed as an "adults only" hotel. Don't be fooled for a second. Although adults are the only ones allowed to stay at marina tower there are many families with many kids that come over from the "ocean tower" for breakfast, lunch, dinner and in between. There were even kids at the clearly marked "adults only pool. Still had a very good time. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
weather, food, private island
The weak points
not really an "adults only" hotel
0 0
Certified
Great vacation
Phyllis Bissoondial
2013-03-28
The room was good. The food was great. service was good. Hotel needs nightly entertainment. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
beach on the island is great also the bar and food.
The weak points
needs games volleyball football and exercise classes
Only thing good about this place is the food... Rooms are VERY small, the all inclusive program is run poorly, no swim up bar, children still have access to the resort, absolutely no entertainment, bathrooms are terrible [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Food was great
The weak points
Rooms were terrible
0 0
Certified
Aruba 2013
s, St George , ON
2013-03-18
First impression was not one of the class of photos shown on line, nor was it a " normal" type of all inclusive resort, but the staff were charming and the food was excellent, and the private island was very unique and special. The room was clean but spartan and small. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Food, and staff
The weak points
noise of airport and size of room
0 0
Certified
Renaissance Aruba Resort and Casino
Maureen Rothery, Sutton West, ON
2013-03-07
The hotel room was spacious and clean. Bed very comfortable. Was disappointed with the bathroom for a 4 star hotel. It needs renovating. Bath was badly stained and bathmat had mildew. Overall the hotel was very nice. Food was marvellous and the hotel staff were very friendly. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Food and Drinks and Friendly Staff
The weak points
Bathroom disappointing
0 0
Certified
Great Location!!!
Ana Chiodo, Etobicoke, ON
2013-03-06
We just arrived from the Renaissance Aruba, Marina, the rooms are a little dated, but the location and food make up for it. Highly recommended! Great value for your money! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Food and Location
The weak points
Rooms are a little dated.
0 0
Certified
Private Island was great
lms2, Toronto, ON
2013-02-28
The private island was a strong selling point for us when chosing this hotel. It has lovely beaches, beautiful landscaping, flamingos, iguanas and enough chairs for everyone. The restaurants are very good and the hotel pool and bar have a nice vibe. The rooms are very basic, the bathrooms are small and our room had no view. However, we knew this was the case from reading other reviews and decided to book anyway. We would stay at the Renaissance Marina again. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Private Island, food, service
The weak points
Rooms, small out-dated bathrooms, no view, slow check-in
0 0
Certified
Fantastic place to vacation!
Kathryn Vivian Abbas, Smithfalls, ON
2013-02-11
We stayed at the Marina Renaissance in Aruba which was adult only. The pool was a very fun place to be but one could also take the boat across to the private island which had a family and an adult side. The beach was beautiful. The comments from the ocean suites people were excellent as well. They were the family orientated part of Renaissance across the street. We were able to use their facilities as well. Tha lagoon there was beautiful. Lots of things to do and great shopping as well. Weather beautiful. Hot but always a breeze. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Adult only section was great. Hotel staff pleasant and hotel very clean
The weak points
Bar very unorganized. You got served quicker at the pool
0 0
Certified
Our second visit
Anna Maria Stewart, Brampton, ON
2013-02-09
Nice location to the downtown area and shops. Reasonable hotel however bathrooms needs to be updated. WiFi is very slow and not wide enough in area. Food quality and style in the steak house has gone down since last year it seems. island was good but the smell from the flamingo's poo was too much so we ended up going to the family side instead on the adult only. kids were bieng brought to the adult side as well. A larger sign might help (Restricted to Adults Only) might work ?? we would stay here again though as the overall experience was in our opinion was well worth the price. management was up to our expectations and good at listening. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Price to quality was good
The weak points
slow service at the bar and bar restaurant
0 0
Certified
Renaissance aruba
Connie Mccabe, Pembroke, ON
2013-01-02
Food was the best ever,...but did not realize at first that we would not be on the ocean which is quite important to us. Great rooms and restaurants, our friends did not like that our pool was on the 2nd floor and not like a typical garden view resort. I thought it was very good value for the cost. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
food
The weak points
not near beach
0 0
Certified
Superb time!
Rebecca, London, ON
2012-12-25
Not a party place, no entertainment but if you just want to relax, the private island is beautiful. Great for swimming, very sandy and shallow. The #1 all-inclusive resort I have been to. Awesome food and drinks. Great staff. [Details]
🍪 To facilitate your experience on our Website, we suggest that you authorize cookies.
Cookies are used with respect for your privacy. They allow you to keep your account accessible on your browser and to maintain the language of your choice.
Links to other sites may be present on www.monarc.ca and if you navigate on these links the privacy policy of these third parties would apply.
Too expensive for inadequacy
Example: in the dining room if you do not get your orange juice or other food items yourself, you will never get it even though you order them when you sit down. The server in the food area gives incorrect info. especially when certain food contains meat or not.
Example: Housekeeping does not replenish Anything unless you ask. Also never on time.
This is an adults only resort but there are always too many noisy and rowdy children around.
Not good for people who need peace and quiet because the room doors are always slamming loudly.
THE FRIDGE WAS EMPTY! This is NOT all inclusive. [Details]
Visit Aruba!!!
ISABEL AND ROGER PIERI
Great vacation
Renaissance Aruba
Renaissance Aruba
Best Trip we have ever taken!!!
1st time to Aruba! wont be our last..
All-Inclusive Aruba
Private Island Worth A Look
Simply Awesome
Great Holiday Getaway!
Beautiful
All inclusive Renaissance Review (Marina)
A happy island
Very nice hotel
The bathroom in the hotel wasn't nice at all. The fan in the bathroom didn't work and the tub was so small.
I would stay here again, But only if the bathrooms are updated [Details]
Aruba - the weather is worth it
Good time in Aruba
Great vacation
service was good. Hotel needs nightly entertainment. [Details]
Aruba RENAISSANCE ARUBA RESORT AND CASINO
Excellent
Not impressed
Aruba 2013
Renaissance Aruba Resort and Casino
Bed very comfortable. Was disappointed
with the bathroom for a 4 star hotel.
It needs renovating. Bath was badly stained and bathmat had mildew.
Overall the hotel was very nice. Food was marvellous and the hotel staff were very friendly. [Details]
Great Location!!!
Private Island was great
Fantastic place to vacation!
Our second visit
Reasonable hotel however bathrooms needs to be updated.
WiFi is very slow and not wide enough in area.
Food quality and style in the steak house has gone down since last year it seems. island was good but the smell from the flamingo's poo was too much so we ended up going to the family side instead on the adult only.
kids were bieng brought to the adult side as well. A larger sign might help (Restricted to Adults Only) might work ??
we would stay here again though as the overall experience was in our opinion was well worth the price.
management was up to our expectations and good at listening. [Details]
Renaissance aruba
Superb time!