We had to use the stairs since elevators were not adequate [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
BREAKFAST
The weak points
ELEVATORS THAT DONT STOP AT MY FLOOR SMALL ROOMS
0 0
Certified
Great experience
Francisco Escarameia, Toronto, ON
2013-03-27
I am glad that I've chosen this Hotel for my first time in NY. The fact that the reception is so close to the door made me feel at home. The staff was extremely friendly and helpful. The room was big enough for the purpose, the bed was awesome, housekeeping was awesome. Appreciated the free wi-fi and the window that opened. Breakfast was pretty good, although repetitive. Only gave 4 stars because of the elevator problems on Sunday morning. A big thank you to everybody who works there for making my stay so enjoyable. Will return for sure. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Immaculate housekeeping, extremely friendly and helpful staff, breakfast included.
The weak points
Repetitive breakfast, very slow elevators on Sunday morning.
0 0
Certified
Pleasant Stay
Christine Hoelscher, Kitchener, ON
2013-03-21
Upon arrival we mentioned to the front desk that it was our first time in New York City, so they upgraded our room to a suite, the free breakfast is a bonus as is the complimentary appitizers, very helpful staff we didn't have a single problem during our stay! [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Helpful and friendly staff made for a very pleasant stay, Thank You!
The weak points
I can't think of one
0 0
Certified
Would stay again!
Michael Bonikowsky, Shelburne , ON
2013-02-27
We loved "Element" from top to bottom. The selection at the free breakfast was wide, the staff were very kind and helpful, the room was not only clean but beautifully and simply decorated, it was affordable and it was close to everything we wanted to visit. Our only regrets were that "Element" doesn't have pay-per-view movies (they DO have an extensive selection of channels PLUS a dvd player in each room), a bathtub (the shower was amazing, though, so luxurious), or a pool (we wouldn't have had time or energy to swim anyway). We would definitely recommend this hotel to anyone who enjoys simple, healthy, eco-friendly travel. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Free breakfast, WIFI, dvd player, kitchenette, ambiance, eco-friendly, location, price.
The weak points
No bathtub, no pay-per-view movies, no pool, internet was a little slow but not troublesome.
0 0
Certified
Amazing hotel
Jenny, Mississauga, ON
2013-02-20
Great location, excellent hotel. no complaints would definately go back [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
great location
The weak points
no weaknesses the elevator wait times were not that long
0 0
Certified
Element by Westin Times Square
Reed, Whitby, ON
2013-02-06
We spent 3 nights at this hotel and were pleasantly surprised. The room was modern, clean and had all the amenities you need plus more with the kitchenette. The front reception & concierge were very friendly and helpful. I would recommend this hotel and look forward to returning very soon. Don't miss the great authentic Irish pub next door. Fitz the bar manager and Denise the bar maid make you feel like a regular. A must visit for cold Guinness and satisfying home cooked meals - TIR NA NOG. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Excellent hotel..great views of the city, great breakfast in the morning, attentive staff, and clean, comfortable, modern room.
The weak points
Need to get up early if you want a seat at breakfast. We ended up taking our breakfast to our room which was just as nice.
0 0
Certified
Westin Time Square
Danila Duliunas, Toronto, ON
2012-08-15
Excellent - outstanding- absolutly no complaints [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Breakfast included was excellent and healthy
The weak points
Waiting for the elevators
0 0
Certified
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ELEMENT WESTIN TIMES SQUARE
Great experience
Pleasant Stay
Would stay again!
Amazing hotel
Element by Westin Times Square
Don't miss the great authentic Irish pub next door. Fitz the bar manager and Denise the bar maid make you feel like a regular. A must visit for cold Guinness and satisfying home cooked meals - TIR NA NOG. [Details]
Westin Time Square