There were a couple things I wasn't happy about. First, I requested a non-smoking room and was given a room that was disgusting for a non smoker. I called and asked for a different room and was told that there were no guarantees when a room is booked with a package but for $10/night I could upgrade. I had no choice in that matter because I was already feeling the effects after 5 minutes in the room. Secondly I was shocked at having to pay a $15/night resort fee. No matter how you look at it, the Riviera is not a resort, making that fee a joke. Once we relocated everything was good. The room was relatively clean, comfortable and quiet. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
All the staff I encountered were friendly and willing to help when we had questions about anything. Free coffee in the mornings.
The weak points
Paying a resort fee. Doesn't have a hot tub at the pool area. Much needed after walking many miles a day.
0 0
Certified
Very Nice Hotel
Craig Cameron Webster, Barrie, ON
2013-07-16
This was our first time to Vegas, and based on other peoples experiences, we did not expect this hotel to be anything special - just a place to sleep, really. BUT, the place was well appointed, the amenities were just fine, and above all the people were very friendly, which spoke to us more than anything. We would absolutely come back to this hotel as it wasn't as crazy-busy as the others further up the strip, and had everything we needed for an adventurous vacation! [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
People, amenities, buffet, fridge in room,
The weak points
some cleaning issues in room (tear in sheets)but otherwise fine, parking on the weekend was harder (lot full - needed to walk farther), sort of surrounded by construction projects or vacant land which made it quieter but we actually liked that
0 0
Certified
Pleasantly Surprised
Mary Cornell, Woodstock, ON
2009-12-12
Since this hotel is rated 3 stars, I wasn't expecting much, but it is very nice. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Rooms were up to date & beds were very comfortable.
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Okay if you have to travel cheap.
Once we relocated everything was good. The room was relatively clean, comfortable and quiet. [Details]
Very Nice Hotel
Pleasantly Surprised