I was sold a ticket through an agent for myself an 3 kids, for a 6 day stay at the hotel. I was initially told the ticket package included hot breakfast buffet for us all, as well as free parking. When we arrived to check in, and I inquired about the said included hot buffet, I was told they aren't offering that anymore- likely due to covid. Fair enough; however when I expect an alternative…I was offered $24 a day for all 4 of us! They had a very small bar set up, with cereals and muffins, coffee and come hot premade breakfast foods. It was very high priced! Not tasty at all. Coffee was terrible, you had to BUY the milk if you bought the cereal. It was really a bummer experience as far as the food goes… Rooms were nice. Beds a bit hard; but the pillows made up for that. No direct shuttle to Disney, you have to book through an app and catch a public transit bus. Hot tub was cold 4/6 days we were there. Kids enjoyed the pool, but it was on the cooler side as well. I'd stay again, if and when they open and offer the breakfast buffet. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Clean, smells good, looks modern. Location is close to Disney and other attractions.
The weak points
Very over priced and less then par “breakfast”food and menu items.
Hot tub was cold 4/6 days we were there
When I needed new towels; I had to call 4x before we actually got them.
Sanitary measures
All was good from what I saw. Good cleaning measures, and sanitation stations.
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Overall a decent stay.
Rooms were nice. Beds a bit hard; but the pillows made up for that.
No direct shuttle to Disney, you have to book through an app and catch a public transit bus.
Hot tub was cold 4/6 days we were there. Kids enjoyed the pool, but it was on the cooler side as well.
I'd stay again, if and when they open and offer the breakfast buffet. [Details]