Anaheim

The hotel met all our needs. Staff was friendly. Summer sticks out in my mind as making us feel special as the family with great eyebrows. Rooms were clean. We were in building 2 one of the newly renovated buildings. The waterpark is perfect for younger kids up to around 6 years old. The other pool was basic but perfect for our needs. Housekeeping every second day scheduled if needed. Quick walk to the park entrance with restaurants on the way. Would stay again.

Those working at reception were very pleasant. Upon arrival the area was very inviting. Checking in was a smooth process. Upon entering our suite, we were happy with it. Breakfast was good. Cudos to the staff for keeping everything well stocked and clean Pool/hottub was a nice way to relax. Good walking distance to Disneyland.

For what this hotel charges they need to step up their game. Breakfast needs more variety, scrambled eggs and sausages every morning?? The breakfast potatoes were always soggy. Quite a few housekeeping cannot speak any English, they try hard to help you but it's frustrating when they can't speak any English. Pool temp was too cold for May, temp should be adjusted for the seasons Hot tub temp was different every time we used, from just right to too hot. Corner rooms are quite small, not sure how they get the online pictures to make them look so big. Once the sofa bed is out there is not much room to move around. Corner rooms have no dressers. Front desk staff was friendly and professional and Issues dealt with promptly. Hotel is always clean and modern looking. Had to change rooms multiple times due to road noise which gets loud at night to the the Convention center fans which sound like airplane engines throughout the night. They should have splurged on better windows. Close to the Disney. The CVS next door had just about everything you need except fresh vegetables and fruit. Would we stay here again? Probably not. Would I recommend? Probably not

My family and I had the most incredible experience at this hotel. The food was amazing, the hotel was clean, and the staff were amazing.

I was sold a ticket through an agent for myself an 3 kids, for a 6 day stay at the hotel. I was initially told the ticket package included hot breakfast buffet for us all, as well as free parking. When we arrived to check in, and I inquired about the said included hot buffet, I was told they aren't offering that anymore- likely due to covid. Fair enough; however when I expect an alternative…I was offered $24 a day for all 4 of us! They had a very small bar set up, with cereals and muffins, coffee and come hot premade breakfast foods. It was very high priced! Not tasty at all. Coffee was terrible, you had to BUY the milk if you bought the cereal. It was really a bummer experience as far as the food goes… Rooms were nice. Beds a bit hard; but the pillows made up for that. No direct shuttle to Disney, you have to book through an app and catch a public transit bus. Hot tub was cold 4/6 days we were there. Kids enjoyed the pool, but it was on the cooler side as well. I'd stay again, if and when they open and offer the breakfast buffet.

If you are planning on going to the Theme Park area in Anaheim, this hotel should be on your list. It's only a 15 minute walk to the parks and if you wanted to use transportation, the hotel is next to one of the parking lots that bus you to the park. The suites have kitchens with full refrigerators and dishwashers which really helped in meal preparation; perfect for saving hundreds of dollars on lunches and suppers in the parks. It's really expensive... hot dogs, small bag of chips, and drinks for 4 people was almost 50 dollars US. The suite was big and spacious which helped with personal quiet time at the end of those long days. I was traveling with my 3 sons and one would head to the bedroom, one on the couch and one sitting at the dining table while I made supper. Everyone had space to unwind and relax. There was also an included breakfast buffet and evening social that we enjoyed as well. The breakfast had everything from bagels, waffles to eggs, sausages, and potatoes; all of the selections I tried were really good. The evening social from Monday to Thursday supplied a light supper (was ample enough to be all you needed) along with beer and wine. This was extremely cool to enjoy supper and a beer while the kids played in the pool and hot tub. The overall condition of the hotel was top notch with everything clean and well kept and the staff were wonderful! An added bonus was when I emailed a shopping list of groceries to the hotel before we left and found everything on the list in our room when we arrived. It was the best to have that service! there was nothing that I didn't like or thought was lacking and we will be staying at that hotel again on our next trip. It's an awesome place to stay!

Great customer service. Check in and out were very quick which was nice. Had issues with our bathtub and sink, they sent a handyman out late at night (right as soon as we were back from Disneyland) he fixed it right away and was super nice. Beds were a bit small for myself and my husband to stay in together which was disappointing. Nice grab and go breakfast (Red delicious apple, yogurt, granola bar, and juice was awesome), nice change from the regular toast/muffin other hotels offer. Love staying on this side of Disneyland since it is a much prettier walk than the other side of the park (Lots of pretty palm trees, Christmas lights on the trees, super clean and you get to walk through Downtown Disney which is very nice and fun)

Great hotel to stay at....clean, quiet and helpful in all aspects. We never tried the bar or restaurant in house because there is plenty to choose from in the neighborhood and we like variety. Check in and out is seamless and all staff went out of their way to help us or answer any questions. Disneyland travellers....stay here and use the hotel provided shuttle service. Reliable and often. We would return here for our next LA stay.

Location was great, about a 10 - 15 minute walk to Disneyland. Breakfast in the morning was terrific. Walgreens, Starbucks and Blaze pizza attached to the building makes things very convenient. Lots of restaurants nearby. Very happy with our stay and will book again if we are in the area.

Not enough staff, room was not ready after 5pm