Canto Del Sol Puerto Vallarta

Canto Del Sol, We have been here 5 times and have had a great time.
Lot's of great Tours and things to see, Ton's of Farmer Market's to barter with the owner's.
Entertainment at the hotel, Staff are very helpful and friendly. [Details]

The room was pretty basic, but everything else was amazing: food, staff, beach, pools. [Details]

A great place to stay. Walking distance to stores. Lots of food choices. Evening entertainment was amazing for a smaller resort. [Details]

Entertainment was super in the evenings. Hotel was clean, staff was great. Food was good especially the el la cartes. Italian was amazing.
Close to downtown. [Details]

Great food, mediocre rooms, friendly staff, very limited entertainment. You will get 2 bottles of water in the room and no more, however can fill up those bottles at multiple stations from larger bottled water sources, in an effort to be more environmentally friendly. [Details]

This was our first family vacation with our daughter, son in law, grandson and friends. There were 8 in our group. Our rooms were all close together which was important to us. The resort is great!!! Wonderful for a family with a beautiful spray park for the kids. The rooms are clean as well as the entire resort. The food was fantastic and the staff were amazing! Very attentive. This may not be the fancy 5 star but to us it was a solid 4.5. You could get picky and say it needs a few updates but really the experience out weighs any small upgrades it needs. We will definitely go back. [Details]

3/5 star
Nauseating smell of septic was not good.
Food was ok. [Details]

The overall experience is great the only problem is the staff at the front desk where you check in. They are unfriendly and not interested in helping any one from out of the country. They seem to cater to the Mexican population only. We were there in February and noticed a real down hill attitude when we came back in the fall. The rest of the staff and the place is great. [Details]

Enjoyed our time, staff excellent, facility very clean, food al a carte was beyond words!
Highly recommend! [Details]

My husband and I were at Canto del Sol for 2 weeks end of February 2023. After a very quick check in, after travelling for over 13 hours, we were brought to our room. Total disappointment! Room 400 something I believe it was. Extremely old, smelly, door coming off hinge, no closet space or drawers for 2 people for 2 weeks, leaky sink faucet, puddles of water all over the floor (sink is in the room, not in bathroom) balcony too small to sit. We paid for an upgraded suite which was just perfect. Room 713 (all rooms at this section are newer) Nice view of the infinity pool (it's the quiet pool but also kids section just so you are aware, can get loud)

Just to make you aware, another section, The Villas, is across the street. The Mexican restaurant is there as well as a breakfast buffet. You can get there by a walking bridge or crossing the road. There's a quiet pool with a bar. It's a fair trek to the main buffet and party pool/beach. There's an elevator and the bridge like I mentioned for those with mobility issues. It's doable but it's time consuming.

Food at the main buffet was ok ,always tasty. Lots of variety but like many have said, it gets repetitive. Also, nothing is ever kept really HOT or really COLD. Sushi night they had the sushi sitting out, not on ice!! ?? Italian restaurant was ok, Surf and Turf - meh, there's no "surf" just shrimp. Massive t-bone steak so if you want quantity, there's that. Ceviche restaurant was good.

Weddings are Fridays and Saturdays so it gets really busy and loud those days and party goes on til very late, understandably so....it's a wedding!!!

Bring water shoes (cheap Amazon ones will work) as the beach is very rocky to walk on.

If you want "top" shelf alcohol, go to the lobby bar, be specific "Tanqueray Gin" or "Jose Cuervo" for example and you'll get the good stuff. The swim up bar only has some cheap awful alcohol, real bad!

SERVICE WAS OUTSTANDING!!! There is someone constantly asking if you need ANYTHING. From the pool bar servers, to the restaurant servers, to the bellboys, to the front desk, to the maids, to the entertainment staff.....they ALL work extremely hard! Friendly, happy, social. Very pleased with the service.

Overall, good value for what we paid. Is it a 5 star?? NO! But we had a great winter escape. Cannot beat the weather in PV!! [Details]

Great! Only complaint was the lack of meat sauce for spaghetti topping! Guys want a meat sauce and the pot was empty 15 minutes after the door opened! Only complaint except for the too short palapases! Have to crawl under and theres not enough of them…..alway occupied! [Details]

This is the 4th time I have stayed at this resort the last being Feb 2022. The buffet restaurant food was the best it has ever been. The three a-la-carte restaurant dinners were great as well. Entertainment at night was varied and enjoyable. This is the first time I stayed in there villa hotel and turns out I like it. Its quiet and less people. Also I played tennis every day on clay courts in the hot sun. I was hoping the workout would cancel out some of the calories from over eating plus all the great deserts. The staff were friendly and work hard. I'll go again. [Details]

We booked this hotel as we were travelling with our two teenagers and a toddler and require a large room. We were not disappointed by the two bedroom suite. One bedroom had two double beds for the teenagers and the other bedroom had a large king bed and more that enough space for a Pack and Play (provided by the hotel on request) for the little one to sleep in. There was also a spacious kitchen, living area so everyone had space to be comfortable.
The beach was small and rocky. At high tide it was largely non existent. There were two pool areas. The main pool was close to the snack bar and drink bar. Unfortunately getting seating around this pool requires getting up by 7 am most days. The other pool area with the children's waterpark was a better option as the loungers were better quality and usually not all taken until about 11am. No bar close to this pool but a waiter came around every day starting at noon to serve food and drinks. The rushing water from the waterpark made this pool area quite loud.
The food was okay. More mexican foods are available in the buffet than other resorts I've been to and the buffet is smaller that other resorts. And salty. Very salty! The Italian and Surf and Turf a la carte restaurants were very good. The Japanese was just so-so. One thing I found challenging as there was not a lot of area for large groups to sit and meet for drinks and chat. We were travelling with another family of 5 and the only group meeting area was the lobby bar which was a fairly small area. We pulled 3 tables together when we could but we felt like we were taking up half the bar.
It was also very clean. Maybe a bit dated and run down but clean.
Overall I would return if I was travelling with my family. For a couples trip I would probably choose a quieter resort with more amenities. I certainly feel I got great value for the money! [Details]

We booked a beach resort but ended up in the "Mountain resort". Old and run down and far from the beach. First room was terrible and switched the next day. We found the resort clean and most of the staff were friendly. 1 bar tender served local tourists first.
At least 95% of the guests were local tourists so there was very little "North American" food available. Breakfast, lunch and dinner was pretty much the same and often cold. I was hungry often. The only juice was orange which was watered down as it was cooled with ice. The Italian and Mexican restaurants were good.
Small beach with numerous vendors. No chairs or loungers on the beach. Hard to find a place by the pool as people reserve them for the day. Pool water temperature was great. [Details]

We enjoyed our trip! We will return. Great atmosphere and location.The buffet was delicious during breakfast. Lunch and supper was the same each day so we skipped most days to venture out.Staff was excellent! [Details]

Overall our stay was good enough. The one downside is that it's slightly disorganized. We were not given any info brochure at check in, as a result we had to do additional steps to find out meals schedule, restaurant booking system, map and so on.
Although the property is quite aged it's well kept and very clean. [Details]

My husband and I spent 1 week at Canto del Sol. The weather was beautiful and the staff were amazing. The beach unfortunately wasn't great as the water was quite rough. There were also quite a few vendors by the stairs to the beach but they easily took no thank you as an answer. Overall it was a good experience and we felt very safe at all times. [Details]

Had a relaxing time and experience was what we were expecting. Hotel is short staffed. Once up and running full it should be ok. We had an obstructed ocean view with a tiny balcony. Friends were by the pool at Villas Vallarta with a huge room with kitchen - for less cost. Not worth upgrading. Resort geared to families. [Details]

I visited Canto Del Sol on a last minute vacation with my sister and had a lot of fun! The best part about Canto Del Sol was the food and the staff members. The food was largely authentic Mexican food and the restaurant's that were on the resort were great (especially the Japanese one). We ended up being put in 'Villa Vallarta' which is an attached hotel directly across from the front entrance of Canto Del Sol. It should be noted that this is not a 'Party' resort and that the majority of the other visitors were children under the age of 10 with their families. It was nice that there were 3 separate pool areas and the Cevicheria was a bonus as well! We ended up in an odd type of room so I would definitely request to be in the main 'Canto Del Sol' area rather than over in Villa Vallarta. Overall great experience and relaxing trip! [Details]

The location of the hotel is perfect - an easy walk to downtown, but not too close, making for a very tranquil stay. This is a smaller hotel, but with HEART. They are dedicated to ensuring that each guest feels at home. And they DO it ! I have been going back to Canto del Sol for more than five years, and in Puerto Vallarta would not consider staying anywhere else. I stayed in a studio, which I would recommend because it has a kitchenette with fridge. Despite the current coronavirus crisis, I felt safe and secure at Canto del Sol. They took many precautions to ensure everyone's safety. [Details]

I've been going to the Canto for many years and have stayed a month and many times 3 weeks plus many two week stays. It's my second home. I continue to enjoy my stays there. It is become quite expensive with very few changes that benefit the guests. [Details]

8 adults and 5 kids .... and one was 2 1/2 years old. We all had a great time and hope to go back soon. Kids just loved the pools. [Details]

The hotel was listed as a 4.5-5 star however a lot of maintenance needed to be done and the food was plain and repetitive. Staff were good but in short supply. Makes me question who gives the rating. [Details]

Overall we had a good experience. [Details]

great stay all the staff were very good would stay here again [Details]

Good. What do you want here [Details]

This is my fourth time at this hotel in four years. I will not be going again. I have seen the prices steadily rise and service go down. This is definately not a 4 1/2 star hotel. More like a 3 1/2. I have been to plenty of 4 1/2 star resorts.
I booked an ocean view room and got a ground floor room looking at some bushes and the pool. The room had a king size bed, only one night stand and no clock in the room. They provide bottled water but there are no fridges in the rooms. The bath has a shower only.
The buffet is very small with limited selection and the food is only OK. The three restaurants, however, are fantastic but you can only go three times in total. The snack bar has one of the best menus I have seen. They used to do an excellent ala carte breakfast there, which I was really looking forward to. However, they have stopped doing that.
The resort was quiet all week and then on Friday afternoon became packed with local families. Both Friday and Saturday you could not get near the pool bar because of children in the area. There is a separate pool for kids but not many use it because it is out of the way with no amenities for adults supervising them. [Details]

This hotel was a very pleasant surprise! The staff are for sure the greatest asset, the food was awesome, the pool is a huge pool with seating around the entire edge of the pool. The entire place is very clean and well looked after. A friendly, safe, and comfortable resort. a real genuine down to earth resort that makes you feel at home! I will be going back, and would highly suggest to try this place. [Details]

We travelled with our 3 grand-children age 7,8 and 10 as well as our daughter. This was a first for the kids. The resort size and amenities were perfect. [Details]

We have stayed here several times with a reasonable satisfaction but this time it was a disaster experience, on arrival we didn't get anything which we asked for with our booking. We had quite a run around , they said they didn't have anything else, but for another $900 US we could upgrade. We had to stay in the room they originally gave us, in back of hotel, no view, air cond was not working and very stuffy. The front desk were not cooperative or friendly We got another room the next day which was what we orginally booked, but we had to buy a membership for several thousand dollars, otherwise our vacation was ruined by the room they give us originally [Details]