Hilton Vallarta Riviera All Inclusive Resort

4.00 based on 3 reviews

#20 of 44 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Puerto Vallarta

Rated 4.5 stars

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Lovely Hotel Property

Melanie, Maple Ridge, BC

2026-09-01

We had a good time but it is very different than any Caribbean resort I have been to in DR and Cancun. The property is beautiful. The pools and beach are amazing. The water was warm and clean. The food was good. There were good things at each restaurant. Not everything, of course. The staff were all amazing. Service was great. Check in process was terrible. Bathroom door had issues multiple times. No AC in common areas. No stage or good area for entertainment shows. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

The hotel property is amazing! Very beautiful pools and beach. The staff is also awesome! We loved them all!

The weak points

The check in process was very poor. It took well over an hour. There were only a few people working & it was VERY slow. The reception desk is very small. There was NO welcome drink or any type of welcome. There is no AC & was very hot! Suitcases everywher

Sanitary measures

It was very clean

Certified

Nice property

Rita, Calgary, Al

2023-12-19

The hotel was very nice, the view fabulous.Lots of a la carte restaurants, no reservations needed and good food. Front desk staff always very helpful.Cleaning staff do a nice job. Lots of activities and the entertainment in the lobby every night was very good. Overall a good experience.
Esthetics: The hallways need painting. It is the second inpression of the hotel once done in the lobby. Makes the hotel appear shody, which it is not. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures

The strong points

Pool area were very nice. There were good a la carte restaurants during the day. No reservations required for either day or night a la cartes.Very easy to spend time in the water as they have substantial water breaks so even kids could enjoy the water.

The weak points

The buffet definitely needs a new chef. Offerings very mundane and either tastless or too salty.

Certified