Hacienda Del Mar Los Cabos

We have been traveling to various regions of mexico since 2003, but first time to Cabo. We absolutely loved Hacienda Del Mar.. The resort carries the charm and feel of old world mexico, in its building structures, rooms, decor etc. Simply wonderful to those who appreciate that true mexico feeling. The grounds have lots of palm trees, beautiful gardens throughout the resort.
Service here is excellent by all the staff, much better than a lot of 5 star resorts we have stayed at. Dining was great with 5 different restaurants
to choose from and amazing ocean views included with your dining experience
There is 5 pools to choose from, 4 have great ocean views, Wonderfull to lay there watching and listening to the ocean roar. Del Mar attracts an older crowd for the most part, not looking for a party atmosphere. There is no live shows at night, just the soothing sounds of ocean, but still plenty of bars open in the evening, but all on the quiet side. There is timeshares on the property and at check in we were asked if we were interested and we simply said no thankyou, and that was it, we have been hounded at some resorts and that ruins impressions right away for us
The grounds here are kept immaculate, and WIFI is really good everywhere on the resort right down to the beach

If your looking for a resort with old school Mexican charm, Del Mar has it.
That is why we come to Mexico yes? many resorts have gone ultra modern and it feels more like star trek lobbies and rooms. Not here.
We will certainly be booking again [Details]

We stayed here 11/25/2019-12/02/2019
When we arrived the front desk was friendly and efficient.
Then we were immediately bombarded by the sales team to come to view their new time share, which was annoying, he would not let us leave for over 30 min and we just wanted to settle into our room.
We were all inclusive so the small things like the mini bar was to be stocked, when we got to our room it had a bag full of water in the fridge, we called the font desk 5 times before they finally sent someone over to fill it, every single day we called down and asked them to re-stock the mini bar and it was never stocked again after the first day, we called down numerous times, we went to the front desk etc... it was annoying because we paid to have it included and they could care less.

The sushi bar is now a taco bar, we went to sit at the bar one night for dinner and drinks and were greeted by the rudest waitress, she could care less that we were there, I asked to order food and she said it would take 1.5 hours for a pizza, ok fine. So we sat at the bar and waited forever for drinks and food, while watching table after table get their food even people who got there after us, over 3 hours later it finally came. Once she found out we were all inclusive she could care less about serving us. We did not go back to the taco bar the rest of the trip because of her.
The service at the pool bars was great.

De Cortez was our favorite, the service was impeccable and fast. On our third trip back we were not even seated yet and our regular drinks were waiting for us when we sat down, the food was great and the service was even better.

After the big rain we did need to move rooms because it was raining through our walls which was not their fault, the amount of rain was insane but they were very unorganized in getting us a new room, and getting the luggage there.

We asked a few times where we should go and what we should see while we were there and nobody seemed to want to help us out.

It really seems that once they found out we were all inclusive that they really didn't care about us. [Details]