Puerto Plata

I keep coming back and always feel welcome and comfortable

This was one of my favourite resorts I have visited. We had a great time and would recommend this resort to everyone that is looking for a great resort in Puerto Plata. Will definitely return.

To be honest no major complaints. Me and my family of 4 had a great time. From the sports bar to the buffets to booking the restaurants. No issues. The pizza shop and the icecream booth was a big hit with my kids. Staff with nice and polite. We would definitely come back.

I had quite a fun time at this hotel. Though it's a little old and worn out, the overall value for the money was excellent. There is a 24/7 bar near the beach if you're looking for late night drinks. The a la carte restaurants were excellent, especially the Chinese restaurant. I've been to Mexico 3 times, spending twice as much to stay there as I did here, and the a la carte restaurants were not as good there as these ones here. The staff were friendly and helpful and the entertainment team was excellent. There was a show called "Miss Blue Bay," which involved 4 female volunteers from the audience to participate in skits with with entertainment team. It was hilarious and this was probably the best entertainment show I've ever seen in any all inclusive resort I've been to. My biggest complaint easily involves the wifi. The quality was very inconsistent and sometimes I couldn't get a connection at all. There were also quite a lot of biting bugs at the hotel that the staff did little to try to mitigate. The hotel also nickel and dimes you on certain things, such as charging you for cappuccino in the lobby bar, and charging you $3 US per day for the safe. Another positive about the hotel is that it's adults only, so there will be no crying babies around to bother you. There's a shopping mall within a 5 minute walk, which has plenty of restaurants if you get tired of the hotel food. Overall, I had an enjoyable experience at this hotel and it's a great value for the money.

Nous avions lu beaucoup de points négatifs avant notre départ mais nous aimons aller faire notre propre opinion. Nous n'avons pas été déçu de notre semaine du tout ! Ok la chambre régulière fait un peu désuète, nous avions une chambre propre et fait chaque jour, de l'eau chaude à chaque jour pour se laver. La nourriture était surprenante et le service impeccable. L'animation sur la coche ! Les activités toutes plus malades les unes après les autres, les spectacles avec des costumes époustouflants et des danseurs très professionnels. Les animateurs sont amicaux et humains. nous avons beaucoup parlé à propos de leur vie et leur réalité en république. Les serveurs du buffet nous reconnaissent et sont heureux de nous voir, nous avons eu droit à des cours d'espagnol, cours de danse Bachata, karaoke night, foam party à deux reprises, aquaforme, activité diverses dans la journée et j'en passe ! Nous n'étions pas VIP et nous avons eu une merveilleuse expérience ! La plage est pas belle, on ne se le cachera pas par contre on a marcher jusqu'au deux extrémités de la plage et là elle était chaude et belle pour la baignade. Plusieurs piscine à notre disposition, pas toujours bien nettoyée par contre. -le coin snack pour les hamburgers en pm je n'y ai pas fait confiance, j'ai mangé que les frites .. la boulette était douteuse ! -très grand site avec beaucoup de marches d'escalier. Nous avions une chambre éloignée et pas moins de 100 marches pour nous rendre au buffet le Pearl du Cofresi et le Casablanca lui était à pied environ 10 minutes. Par jour nous avons marcher entre 4 et 6 km et monter et descendu environ 250 marches. Nous sommes en forme et avons aimé ces moments de marche surtout pour digérer le buffet, nous sommes revenus avec des cuisses d'enfer ! Personnes à mobilités réduites, ce resort n'est pas optimal à moins de prendre l'option VIP qui vient avec le transport en kart offert tout au long de la journée. -les restos nous en avons essayer 3 (le trapiche/ mexicain env.7/10) (Le Indochine qui est asiatique, moyen je donne un 5/10) et le (rodizio qui est brésilien SUR LA COCHE! 9/10 parce que rien n'est parfait dans la vie :) -nous sommes allé au océan world à pied qui est un parc aquatique, des spectacles de dauphin, perroquet, requin, loup de mer, snorkling, plage, piscine et glissage d'eau pour 70$ / personnes buffet du midi inclus. Personnel très accueillant ! Beaucoup moins cher qu'une excursion à 2h d'autobus :)

We spent a wonderful week at this hotel. It could not be better located in the middle of a golf course and just a few dozen meters from the ocean. The breakfasts were included in the price and they were amongst the best we ever had in the Caribbean. Great variety of fresh fruit, yogurts, juices, breads, pastries and eggs cooked à la carte. The restaurant in the compound is qualified as one of the best in Playa Dorada. We ate there several times and it never disappointed us. We contacted the hotel before travelling and emails were always promptly answered. Elaine Almonte and Katyusha at the reception were always ready to answer our questions and the breakfast staff was also very attentive to our needs. We had a minor problem and the general manager (Mr. José Maria Spart) took care of it immediately and in a very professional way. We were most impressed and pleased. It is without any hesitation that we recommend this hotel.

It was good but no activities, the restaurants were closed, if I knew in advance I would have gone somewhere else. The team there was good.

Enjoyed a pleasant week but didn't experience anything spectacular. Food was passable but nothing stood out. Beach was average but I prefer pure white sand beaches. Satisfied with the stay considering the price paid.

Be prepared to entertain yourself.