Roc Arenas Doradas

Roc Arenas Doradas
3.463.463.463.463.46
3.46 based on 880 reviews
#27 of 70 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Varadero
Rated 4 stars
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Entertainment Team

, Toronto, ON
2024-04-26
One of the best part of this hotel is the entertainment team! These are my favourite events that they provide guests:
Cuban day
Beach party
Rock night
Every night the music show
Everyday dance lessons
There is entertainment going on mostly all day and evening! They work very hard to keep the clients happy!
Thank you for making my week so much fun!
Can't wait to go back! [Details]
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Hotel reply, General Manager, on 2024-05-03
Dear Odette, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Roc Arenas Doradas

, Brantford, ON
2024-04-07
This was our first time to cuba. Went with friends who have been coming to this resort for years. We were treated like the repeaters our friends are. But we have joined the club..we will be returning. The staff was incredible..so friendly and welcoming. We got smiles and hugs and holas. From the coffee bar, to the buffet for breakfast, to the pool bar and to dinner, everyone was amazing. My husband and I felt so welcome. Carlos, Lisette, Manuel and Daisi in the pool bar felt like friends by the second day. Youya was so much fun and a great dancer. My husband won a massage in the hot potato contest at the pool and did the shakey shakey. He gave it to our friend and she loved it. Had drinks made with rum and whiskey, cappacino and Spanish coffee, coffee with chocolate liqueur. The chicken was incredible, the fish was so good, omelets were yummy and the bread and the pineapple yummyumm can't say enough. And the cheese..... It was the best time ever. I wish I could remember everyone's name, but a big shout out to the staff you are great!! I would recommend Roc Arenas Doradas to anyone. [Details]
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The strong points
The staff at the front desk was great. Our room was kept clean. Everyone was amazing. The entertainment was awesome, the bands, the violin players, the magician, cuba day. The food and there was lots of it. I can't say enough about how great this was
The weak points
The only complaint I have is there was no water pressure in the shower in our bathroom...
Sanitary measures
Everything was kept clean, the rooms, the grounds, the pool, the lobby.
Hotel reply, General Manager, on 2024-04-15
Dear Carol, Brantford, ON, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The best time I had

, Ladysmith, BC
2024-02-27
The best part was my room it was always kept clean and was stocked with water
The maid even brought me coffee.
Entertainment was good all the staff were friendly.
The beach was beautiful.
The pool was clean and the drinks were fantastic.
I'd would recommend it.
The food was alright but you can't be fussy [Details]
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Hotel reply, General Manager, on 2024-03-01
Dear Jean philippe, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Nothing like this place

, Waterdown, ON
2024-02-25
My stay was very good, I enjoyed the beach and the entertainment activities as much as possible, the food was also very good and of excellent quality, the attention and kindness in the service was super good and the cleanliness of my room 717 was super good. I would like to congratulate all the staff for being so efficient. We will be back [Details]
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Hotel reply, General Manager, on 2024-03-14
Dear Alex, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The return is guarante

, Milton, ON
2024-02-24
It was a vacation with good experience, the kindness with which they work and the service are very nice, there is good cleanliness and a delicious food that is always available, I loved the beach party and the Cuban day, they are one of the best things I have enjoyed, I was in room 725 and I thought it was very good above all the work of the maid. We hope to return soon to enjoy the beauty of the beach. [Details]
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Hotel reply, General Manager, on 2024-03-01
Dear Ron, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The hotel is perfect

, Vancouver, BC
2024-02-24
The hotel appears very nice and with the best views one could wish for, I have spent some very nice and pleasant days attended by an efficient staff with a lot of training in the areas of service and cleaning, there they have well defined fun and it doesn't matter where there is always a small group with which to dance and enjoy the Caribbean, the rooms provide the comfort and security with which they are sold on the websites, do not go hungry at all because enjoy the most delicious and authentic pizzas Cuban food, the bars have good options and despite the cuts, with what they have they make some very delicious drinks, and although I heard some complain about the lacks, it didn't seem that way to me because with what they have, it's a blast. Cleanliness is another very favorable thing and especially in the rooms where my waitress Titi was wonderful. Thank you all for the stay and for the pleasure of making our stay a good one. I recommend it [Details]
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Hotel reply, General Manager, on 2024-03-01
Dear Acalc, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Coming next year to paradise

, Shediac, NB
2024-02-17
Spectacular facility with the best service, the maids are unique and very clean. I have been in room 911 and I can really tell you that Yaumara has been very professional, always waiting for our needs, the service has been the best in a long time. I haven't felt like this in a hotel for a long time. The entertainment is always perfect with a lot of variety in music, excellent recreational activities and spectacular shows. The attention at the reception has been very good. The girls are always very friendly and explain all the services with a smile. of the hotel and they leave you without a doubt, the same thing happens with customer service who are always attentive to every step of each client, always asking their needs and how they can help them. The most important thing about the entire hotel has been that the rooms, despite not being new, have very good comfort. we will return next year [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear Bpat, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Return with family next year

, Dalmeny, SK
2024-02-17
Excellent customer service. Entertainment every evening was very good . Our room maid Yoslaidis gave up top notch service. We plan to return with family next year. The location is awesome they have the best beach I ever seen, their staff is very kind and gives the best attention possible. We definitely come back as soon as possible [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear Wendell Andres, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Great holiday

, Dalmeny, SK
2024-02-17
We have enjoyed our stay, our room is close to the ocean, room is kept clean by yoslaidis, fresh towels every day, bottled water as much as we need. The food gets better every day and we have enjoyed the entertainment. The service staff has been very attentive, gotten to know us and brings us what we want before we ask. Thanks for a great getaway. [Details]
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The strong points
Amazing beach, incredible sunsets, love the pool, room always kept clean
The weak points
Food at the beginning of the week was interesting, but improved throughout our stay. Shuttle into Veradero is great but would have been nice to be closer to town. Great for us old folks but not as much for the grandkids.
Hotel reply, General Manager, on 2024-02-22
Dear W.g.andres@saskte.n, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Don't look more this is your place

, East York, ON
2024-02-16
One of the best options I have enjoyed this year, with excellent service and kindness to clients, a well-prepared and professional reception, excellent gastronomic proposals and exquisite drinks, well-appointed and clean rooms. Highly recommended [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear Jessib, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The greatest holidays

, Sandwich South, ON
2024-02-16
A positive option for all of us who have come, the place is magnificent and the workers who truly do their best to provide the best service, I have been delighted with the cleanliness of the rooms especially in room 730, the beach is the better and the Cuban party with its conga, stilts and the delicious food that so many of us like. [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear Tadeo, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Another time full of love

, Moncton, NB
2024-02-15
A wonderful view from my window every morning they have made me fall in love with this place to which I have been coming more than 14 times, I never ceases to be amazed by Daniel's dexterity with his unique charisma and his new bar is the best, the entertainment during the nights is much better than the day, you always have to do or see wherever it is, the cleaning of the areas and rooms are very rigorous and you can see the demand especially to Titi, whom I congratulate for such a good work and how not to stop mentioning our Yas who makes the impossible possible. [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear st.barronc, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Falling in love with tiene golden sands

, Kitchener, ON
2024-02-15
Excellent work at every point, with quality service and the best of attitudes, the work in redesigning the areas is remarkable, I loved the show on February 14 and we are very grateful to Yoslaidis, my waitress. The coffee is the best and it is worth repeating for them and the beautiful beach [Details]
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Hotel reply, General Manager, on 2024-02-22
Dear Emita, Thank you very much for choosing us to celebrate such a beautiful date, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Is the best place

, Cambridge, ON
2024-02-11
I have returned and I am super happy with all the staff and service, the Italian restaurant is better and cleaning in the room is very good thanks to Yosladys in building 7, perfect animation and very entertaining [Details]
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Hotel reply, General Manager, on 2024-02-20
Dear Jgali, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Great pleace and retourning for sure

, Toronto, ON
2024-02-10
The hotel is very nice, the vast majority of the places have been renovated, the workers are the best, always pleasant and attentive in their service, the boulevard is wonderful with all the services it offers, the entertainment shows are excellent and the receptionists are better at their job, please let know to the girl who cleans down at the building 7 that she is the best and I feel very grateful about her job. [Details]
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Hotel reply, General Manager, on 2024-02-20
Dear Irb Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The Second time, the perfect time

, Cambridge, ON
2024-02-10
Or second time here was even better than the first, we could enjoy better the beach and the nice spots there, the people is so nice like always they even remembered me when i arrive, the give a nice bottle on my room because I'm a returning guest, the shows on night was perfect t and last night was the beach party, very nice, special thanks to yosladmidis my chamber maid she is a sweetheart. [Details]
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Hotel reply, General Manager, on 2024-02-20
Dear Amylor, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The second time is around the corner

, St. John's, NL
2024-02-10
Always I dream with my family to come to Cuba, that beach is unique in the world, the service is great and the food so good. Is a pleasure to meet people like this, is the first time but not the last and i will be back because thats what everyone love about Cuba, their people, their kindness and the nice attention. Thank u to my chambermaid of the 320 room who was so great and keep my room very clean. I love this place [Details]
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Hotel reply, General Manager, on 2024-02-20
Dear Dal, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Un séjour de dieux

, Toronto, ON
2024-02-07
L'hôtel est un endroit idéal pour passer du temps en famille, le personnel de l'hôtel est toujours sympathique, quelque chose de très positif c'est qu'il y a une bonne propreté partout ainsi que dans les chambres, la plage est magnifique et a la meilleure vue, c'est Super bonne attention de la part des réceptionnistes. Je suis très content. [Details]
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Hotel reply, General Manager, on 2024-02-20
Chere Millera, Merci beaucoup de nous avoir choisi, pour votre commentaire et pour le temps consacré à l'écrire et à le publier sur ce site. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous apprécions beaucoup la façon dont vous mettez en valeur le travail de notre personnel et les services que nous proposons. En espérant vous recevoir à nouveau dans un futur proche. Cordialement. Vladimir Martinez Directeur General Malaika García Directrice Commercial

The best time

, Chatham, ON
2024-02-03
I absolutely love coming to Roc Arenas Doradas. The staff are all so welcoming and happy to have you. We stayed in the 500 block. Our room was clean, bright, the beds are very comfortable. Our chamber maid Zuyin was so sweet and kept us always stocked up on the daily.

The beaches are beautiful. The water was so blue and the beach was always clean. We were in the Roc Plus group. Definitely worth the perks. Sun beds, comfy lounge chairs, late check out and gift in room. One of the pluses I thought to was the beautiful promenade out to the beach for people that have any issues getting around.

Now specific staff, Yuya from entertainment. Such a wonderful person who made our day every time we seen her. Edgar the DJ, great job with the music choices and finding something for everyone, Daisy at the pool bar, hit the drink of the day on point every time. The dancers all are amazing. And special thanks to Yas in customer service, he is one of the biggest reasons I keep coming back. His smiling face, and the care he puts into making your stay a memorable one makes me eager to come back to this big family atmosphere. [Details]
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Hotel reply, General Manager, on 2024-02-15
Dear Chantelle, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Un endroit grandiose

, Anjou, QC
2024-02-03
La merveille de la plage existe à proximité de cet hôtel vous permet de profiter du bien de la nature, de l'attention du personnel très bon et d'une grande gentillesse, ils s'efforcent toujours de faire de leur mieux pour les clients et ma famille en est ravie, nous avons beaucoup apprécié, les activités nocturnes sont très divertissantes et nous sommes très heureux d'être ici. [Details]
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Hotel reply, General Manager, on 2024-02-15
Cher Garc, Merci beaucoup de nous avoir choisi, pour votre commentaire et pour le temps consacré à l'écrire et à le publier sur ce site. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous apprécions beaucoup la façon dont vous mettez en valeur le travail de notre personnel et les services que nous proposons. En espérant vous recevoir à nouveau dans un futur proche. Cordialement. Vladimir Martinez Directeur General Malaika García Directrice Commercial

The place that makes me happy

, Kitchener, ON
2024-02-03
I enjoyed every second and minute of these days here, the staff is super attentive and friendly, and there is always a smile accompanied by the good service, I felt super satisfied with the cleanliness and great comfort of the rooms, the night shows are the best m, the most entertaining last night my child I really appreciate the clowns. Thank you for making us feel happy during our holidays [Details]
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Hotel reply, General Manager, on 2024-02-15
Dear vale, Thank you very much for choosing us, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

L'endroit la Bello pour ma famille

, Boischatel, QC
2024-02-03
Comme c'est agréable d'être sur la Bella playa de varadero, je me sens si heureux de voir tant de gens que je connais et qui travaillent encore de tout coeur pour fournir le meilleur service, le dîner Roc Plus autour de la piscine est la meilleure idée qu'ils aient eue pour des clients comme nous et c'était très riche, j'ai toujours vu beaucoup de nettoyage dans les environs et surtout dans les chambres, et la gentillesse est quelque chose qui prévaut encore, Merci Yas et Yuya de nous avoir pris soin de nous comme ils le font toujours. Un câlin du Canada [Details]
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Hotel reply, General Manager, on 2024-02-15
Cher Iurii, Merci beaucoup de nous avoir choisi une autre fois, pour votre fidelité, pour votre commentaire et pour le temps consacré à l'écrire et à le publier sur ce site. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous apprécions beaucoup la façon dont vous mettez en valeur le travail de notre personnel et les services que nous proposons. En espérant vous recevoir à nouveau dans un futur proche. Cordialement. Vladimir Martinez Directeur General Malaika García Directrice Commercial

Nothing like this place

, Halifax, NS
2024-02-03
I have regularly go to Varadero, especially to Roc Arenas Doradas, the place always makes us feel like we are at home providing a luxury service, on this occasion we enjoyed the Roc Plus services to the fullest and with the highest quality, cleanliness as always is One point in favor is there is no place where it is not appreciated especially in the rooms, yesterday was the Cuban day and we had fun like never before under the animation of Yuya who without a doubt makes the party the best of your stay, the shows could be better Although we did enjoy them and all the various activities that occur at night, thank you so much for your kindness and good attention. [Details]
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Hotel reply, General Manager, on 2024-02-15
Dear Margarc, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Loved the Roc Arenas Doradas

, Shediac, NB
2024-02-01
I'm a repeat guest, me and my husband had an amazing time sharing with the nice people that we know and we consider our family, the service was amazing, the resort and room 324 was very clean, the beach was clean and beautiful. The shows were fantastic especially the Latin one. The Roc plus dinner around the pool with the aquatic ballet was phenomenal.
Yas and Zoya went out of their way to make sure our stay was everything we wanted.
We already miss them and the entire staff [Details]
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Hotel reply, General Manager, on 2024-02-06
Dear Shannon, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Amazing

, Shediac, NB
2024-02-01
The resort was amazing. Food was amazing and place clean and quiet. Beach beautiful. Yas was amazing and helped us with all our needs. Dainelis our maid was just wonderful. The resort feels like family. Special Thanks to Daniel boardwalk bar, daisi and Manuel from pool bar, dianelis from beach restaurant. Yas made our stay super great. [Details]
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The strong points
Clean, friendly, beautiful beach
The weak points
None
Hotel reply, General Manager, on 2024-02-06
Dear Vacation medic, Thank you very much for choosing us , for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Is nothing better than this

, Paris, ON
2024-02-01
Is all the time a great time to been back to my favourite place, their make the best of your days and also do a great service, my wife was so impressed with the new room we got that has a long balcony, it was so clean that you can breathe it, entertainment is the best always keeping you up and making funny games. We missed Yas and we was so happy to see him. [Details]
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Hotel reply, General Manager, on 2024-02-06
Dear Paul Crossley, Thank you very much for choosing us again, for your loyalty, for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Thanks for be nice

, Brantford, ON
2024-02-01
I have really enjoyed my stay at the hotel, the service was excellent and with the quality deserved as well as the wonderful attention of its workers, the rooms are always very clean as well as the common areas, we are very grateful for the wonderful welcome we have had , thanks to Yas for always being attentive and concerned, and yuya for being the best entertainer in the place. [Details]
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Hotel reply, General Manager, on 2024-02-06
Dear Vthaure, Thank you very much for choosing us , for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

The best time

, Rocky View, AB
2024-01-29
To enjoy an excellent vacation, I have enjoyed the sun, I have enjoyed the beach, I have enjoyed the good service, the great cleaning that you did in this hotel, but I have also enjoyed the joy and the delicious coffees, the food in the a la carte restaurants has been exceptional. I had no complaints during my stay but the most important thing is the mobility and the good treatment that exists for clients thanks Yuya thanks Marelis and thanks Yordanka [Details]
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Hotel reply, General Manager, on 2024-01-31
Dear Minilopez, Thank you very much for choosing us , for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

All I spect

, Springfield, MB
2024-01-29
I have enjoyed with my husband the joy that is transmitted here for a whole week, I loved being able to meet wonderful and hospitable people who always smile and provide excellent service, in my opinion everything was perfect, Yuya is one of the best people that I have known, contagious attitude and magnificent in what he does. We are very happy and I think we will return. I recommend it [Details]
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Hotel reply, General Manager, on 2024-01-31
Dear Mgodoy, Thank you very much for choosing us , for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

Nice option

, Alton, ON
2024-01-29
A wonderful and entertaining vacation with my family at this resort, magnificent satisfaction that we feel as clients and future senders, all of this fundamentally due to the good service and magnificent attention provided from the first day until our departure, worth highlighting the work of Yolaidis (yoya) who cleaned us during our stay and valued it at 100 points, as well as the customer service department for the magnificent management in solving the minimum problems in the minimum time, and the animation for the great way of entertaining . Congratulations and see you soon [Details]
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Hotel reply, General Manager, on 2024-01-31
Dear Rguerra, Thank you very much for choosing us , for your comment and for the time dedicated to write and publish it on this site. We are happy to know that you have enjoyed your stay. We very much appreciate the way you highlight the work of our staff and the services we provide. Hoping to receive you again in a near future. Kind regards. Vladimir Martinez General Manager Malaika García Sales Manager

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