#1 of 7 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
in
Palm Springs
Excellent location within Palm Springs and excellent accomodation. Room cleaning crew awesome. Grounds and pool require better cleanliness protocols (dirt in pool often). More onsite food selection choices would also be helpful. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Friendly staff, ease of location
The weak points
Pool and surrounding area needs serious cleaning
Sanitary measures
Pool and public areas very dirty and very obvious often not cleaned frequently
0 0
Certified
Long Weekend Getaway
Christine Knight, Calgary, AB
2023-05-25
We were surprised by the division between the villas and hotel. We've always enjoyed walking between the two and having access to both sides. This was disappointing, as the information was not front and center when booking. The villas need more options for breakfast, and food beyond 7pm. Pools need more frequent checks and cleaning. We enjoyed our room - great location (building 33) and really comfortable. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
Sanitary measures
The strong points
Overall, it was a relaxing stay. Our room was well equipped and the bed was really comfortable.
The resort grounds are well kept and beautiful.
The weak points
On our first day (Saturday), the east pool was really dirty. The water was murky/cloudy and there were hairs, bugs and bird feces in the water. Although it appeared clearer and cleaner the next couple of days, it still had debris in the water.
🍪 To facilitate your experience on our Website, we suggest that you authorize cookies.
Cookies are used with respect for your privacy. They allow you to keep your account accessible on your browser and to maintain the language of your choice.
Links to other sites may be present on www.monarc.ca and if you navigate on these links the privacy policy of these third parties would apply.
Excellent stay in Palm Springs
Long Weekend Getaway
The villas need more options for breakfast, and food beyond 7pm.
Pools need more frequent checks and cleaning.
We enjoyed our room - great location (building 33) and really comfortable. [Details]