The Westin Maui Resort And Spa Kaanapali

The Westin Maui Resort And Spa Kaanapali
3.203.203.203.203.20
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The Westin Maui Resort and Spa

, Cambridge, ON
2018-05-24
We loved our time in Maui and the Westin overall was a great place to stay. I would definitely go back and found it was suitable for all ages, couples, singles, large parties, etc. We were comfortable as a family and felt safe on and off site. Wish we had more time! [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
staff were always friendly, respectful and accomodating, outside grounds are quite beautiful and well maintained, location was great, gym facilities and running path were excellent, house keeping staff did a good job
The weak points
extras fees for everything, maintenance of some areas/rooms/hallways was lacking ie: carpets are old, ripped, dated, VERY dirty/stained, wallpaper peeling, etc...some rooms need refurbishing, pillows need replaced, add queen sized beds & better matresses
Certified

Nice but food expensive

, Okotoks, AB
2014-02-27
Beautiful hotel but some of it a bit dated. They are doing upgrades though. We were upgraded to a deluxe ocean view. Older part of the hotel but clean and the view was great. The only nit is that the food is expensive for what you got. Ka'annapali itself is a pricey area. We had great pool service and rented a beach umbrella and chairs a couple of times again. The hairdryer died in our room, called front desk and we had our replacement within minutes. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Pool, property, staff
The weak points
Needs updating
Certified

Ocean view rooms

, Calgary, AB
2014-02-19
Location beautiful, ocean view recommended. Five pools were excellent. View from ocean view rooms top notch. Staff extremely helpful and courteous. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Access to pools, restaurants etc. Whalers village. Free shuttle service to Lahaina.
The weak points
Lack of public washroom facilities
Certified

Great resort

, Richmond Hill, ON
2012-03-18
This resort is located in a good area of the island with shopping and great restaurants nearby. The rooms were clean and ajoining rooms were available for our family of 5. Our kids loved the pools and the water slide. There were also daily activities for the kids for a nominal fee. Concierge was so friendly and helpful for making reservations. The spa was divine. Note, there is a $25 daily resort fee per room for basic Internet access and parking. I asked them to waive the fee for the 2nd room since we are a family of 5, not 2 families in ajoining rooms, which thankfully they did. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Clean rooms, friendly staff, good restaurants, nice beach and pools.
The weak points
$25 daily resort fee per room
Certified

Westin

, Cochrane, AB
2011-02-04
It was a nice hotel with lots of pools for the kids to swim in. The beds were comfortable and the rooms clean. The beaches were great and it was a good location. [Details]
  • Room
  • Quality - Price
  • Front desk & Reception
  • Beaches
  • Location
  • Bathroom
  • Staff / Crew
  • Cleanliness
  • Food & Restaurants
The strong points
Great pools and beach area.
The weak points
Not good value at the hotel restaurants. The food was fairly standard for the amount they charged.
Certified

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