Overall for the price, we enjoyed the hotel, our room was clean, although the floors looked dirty, needless to say we wore our shoes whenever we were in the room. A fresh coat of paint could do wonders to the room!! In this area of Maui, the temperatures are cooler and we found it very difficult to find a decent restaurant , you really need a car to travel. The beach at this hotel is beautiful and the sunsets, wow! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
0 0
Certified
Outrigger Royal Kahana
Previously OUTRIGGER ROYAL KAHANA RESORT for this review
Donald Marcellus, Delta , BC
2014-09-05
Very nice. Not Ritzy, but great value. The only criticism is the non-free wifi, but this can also be a good thing as it keeps time wasted on Internet to a minimum. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
Beautiful beach, not too busy
The weak points
Wifi not free
0 0
Certified
OUTRIGGER ROYAL KAHANA
Barbara Dickson Stevens, Maple Ridge, BC
2013-11-28
When we arrived we were put in a suite on the second floor with a view of the pool. It was very noisy. My husband went and asked for a different room. We were then put on the fourth floor where we stayed for two days. This suite, upon discovery, was very poorly stocked and was in poor condition, ie, grout missing and rotting, windows were breaking down and dirty. Lots of rust, doors coming of the hinges, broken shelving in the refrigerator. I went to the front desk and showed the lady the pictures that I had taken. she said that I should have come down immediately. She was very gracious and said that people were checking out of a suite on the 12th floor that had been renovated recently. She told me to put our luggage together and they would move it for us. We went out and when we returned we went to the front desk, got our keys and went to the 12th floor. the suite was spectacular! A beautiful view of the ocean. We could see for miles. she was right, the suite was beautiful! Stainless steel appliances, above counter sink in the bath area, a stand up tiles shower. The floor was a cool tile, the walls were mirrored. All in all we were extremely happy. So, I would say that the service we received was exemplary! [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Front desk/ reception.
The weak points
Some of the suites. Owners really need to look after their individual suites.
0 0
Certified
Royal Kahana
Rory, Stoney Plain, AB
2012-07-25
The room was average but we didn't spend too much time in it so weren't overall concerned. Since our son is 11 months old the in suite laundry and kitchen were a must. The beach area was quite nice and not too crowded, and the pool area was excellent. It is conveniently located close to shopping and dining. It looked like some rooms were receiving major upgrades, so they must have nicer rooms. You get what you pay for though, and we were fine with the room for the price we paid. The cost for WiFi seemed silly, especially when you can walk across the street to McDonalds and access the WiFi there for free. The food bar by the pool was surprisingly good, and the service there was excellent. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
- pool and beach
- common areas were nice
- pool side food bar
The weak points
- rooms could use some upgrades but could probably get this if you paid more
0 0
Certified
OUTRIGGER ROYAL KAHANA
Betty, Nw Calgary, AB
2012-04-20
Outrigger Royal Kahana is right on the ocean,beautiful view but not all rooms are renovated, request one that is. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
,Beautiful view, right on the ocean. The renovated rooms are very nice, well equipped.
The weak points
Not all rooms are renovated. we started in one that was not, rusting old appliances, cupboards too old and worn that you really didn't want to use. However when we requested another room we were accommodated and were very satisfied with new suite.
0 0
Certified
September Vacations at Kahana Beach Resorts
Elena Poli, Langley, BC
2010-09-20
Very good compromise between cost and amenities. September (low season) is much, much better than expected. Outrigger Royal Kahana Resort has an excellent placement on the West Coast of Maui. Beaches are good and the water is a dream. Cleaning personnel is very polite and doing a good job. A/C noisy; it spreads a smell of mold when running. Some renovation may be necessary. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Cleaning personnel very polite and doing a good job.
The weak points
A/C noisy; when running it spreads a smell of mold
0 0
Certified
Maui Vacation
Bev, La Salle, MB
2009-06-18
We were pleasantly surprised when we arrived at the hotel. We got such a great deal that we weren't expecting too much. We had a great room with a fantastic view and all the sites were withing close driving distance. We would definitely return to this hotel. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
The hotel is right on the beach and every room has an ocean view. The outdoor barbecues were clean and well kept so we used them several times.
The weak points
There are very few restaurants really close by but not really that far too drive.
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Royal Kahana Maui
Outrigger Royal Kahana
OUTRIGGER ROYAL KAHANA
Royal Kahana
OUTRIGGER ROYAL KAHANA
September Vacations at Kahana Beach Resorts
Cleaning personnel is very polite and doing a good job. A/C noisy; it spreads a smell of mold when running. Some renovation may be necessary. [Details]
Maui Vacation