The hotel was disgusting and has bedbugs. Don't stay there. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
None
The weak points
Bedbugs; dirty; gross.
0 0
Certified
So-so
Nancy, Victoria, BC
2009-12-31
Harrah's was not a great hotel, or even a kind of good one for a few reasons. The hotel is badly situated at the extreme end of the "strip" and the housekeeping was haphazard both in and out of the rooms. The bathroom fan went on whenever the light was used and was so dinful that a relaxing bath was out of the question. I asked to change rooms and the response was "No one has ever asked for that", and "No." There were a couple of long waits for elevators with dense crowding in the waiting area and one day housekeeping forgot my room altogether. There is no conditioner or lotion provided in the bathrooms and in general the atmosphere was one of indifferent shabbiness. The buffet, however, was good, clean, bountiful, and diverse. Also, the hotel did not provide any options for a shuttle or other transport between Las Vegas and Laughlin, necessitating the expensive rental of a car given my departure time. Worst of all was the absence of an Internet connection that worked - the Internet was highly priced and should have been complimentary, and it was a tenuous and ineffective connection. [Details]
Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Business Services
Food & Restaurants
The strong points
It was close to the desert and Arizona and California, which with a car rental, made it a good home-base for embarkation.
The weak points
The hotel sucked, the Internet sucked, and the housekeeping sucked.
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Bedbugs
So-so