Cayo Cruz

I do not recommend Cayo Cruz resorts. I spent 2 weeks at Sanctuary White Sands Cayo Cruz, Cuba resort end of March 2025. It was my first and last time on Cruz! ALWAYS STRONG WIND not only at the beach but inside the resort halls, corridors. Send is getting into the face and it is not pleasant to be on the beach. I could not get into the water, big waves and strong stream back to the sea. The send is hard to walk on, the feet getting deep inside not only in the water but on the dry sand as well. i talked to the locals and they said that only in August the water is calm. Another problem WE HAD TO GET UP AT 4:30 AM TO RESERVE THE LOUNGERS ON THE BEACH. IT HAD NO PRIVACY AT ALL, THE LOUNGERS WERE TOO CLOSE TO EACH OTHER ALSO IN THE PREMIUM CLASS. The room was not clean, with the spots of blood on the floor and sheets, though we had to wait 4 hours for check in . We had to spend a lot of time in the line to book restaurants because only one person worked though they had 2 desks with the computers in this office. I DO NOT RECOMMEND THIS RESORT.

This was me and my husband's first trip and this resort was amazing. The staff was so welcoming as we pulled up in the bus we were greeted my some dancer In Cuban attire and handing out drinks. We thought that was a very special. The resort was so clean the gardeners do an amazing job to keep the flowers and trees gorgeous the cleaning staff was amazing as well. Our room was cleaned every day. The food was good by the end of our trip we were enjoying their style of cooking and their spices. The a la cart restaurants were very nice. The snack bar was our favourite. The entertainment in the evenings were amazing. We participated in most of the evening events the beach was amazing And the beach bar staff was amazing as well. We took the time to learn how they live and where they live and how long it takes them to come to work every day and one of the workers it takes him three hours one way to come to work that's six hours of driving. The entire staff always greeted us with a big smile and did their best with talking our language. During the day they had different activities, such as bingo and dancing and yoga by the pool. If you ever go to this resort, you will meet one of the workers and his name was Rico and he was a great entertainer. We enjoyed our coffee every morning in the lobby. We were sad to leave. I definitely recommend this resort. We will definitely be returning.