What an absolute Gem this hotel is. Located in the direct heart of Toronto within steps of the iconic Eaton Center Sub ways and much more. The hotel is grand in size but even grander (if that's a word lol) in its amenities were world class. The family pool when you enter through the doors you know you are entering into a kid's fun place. The pools not only is great in size but also features a 130ft water slide that provided endless fun for the kids. The kid's area also features a Teens club full of games including Xbox games with TVs. They also have a day care kid's service where you can bring your kids ($) and leave them for up to 2 hours and get some mom and dad alone time. During this time you can visit the 27th floor for the incredible adults only pool hot tub and work our facility. Our rooms were amazing. They have a lot of space, extremely clean and up to date as well. Staff was amazing and quick to respond to any inquires any of us had. The Beds were comfy and provided 2 great nights of sleep. If you are looking for a place to rest your head or take the kids for a family trip then truly look no further as this resort was amazing and we will for sure return. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
130ft waterslide Great food great for kids and Great for family
The weak points
have none
0 0
Very busy but great service
Hannahcohen, Belleville, ON
2016-04-25
So the hotel was mobbed during our stay, but this was not to be unexpected, as it was during March Break, and had several weddings many people vacationing. Even with the hotel being booked up, the staff were polite, in a good mood, smiled, and attentive. The adults pool was a great treat, as there were not many people and the hot tub was a perfect ending to a busy day. The rooms were spacious, the balcony was a nice added touch to allow in fresh air. [Details]
Room
Quality - Price
Front desk & Reception
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants
The strong points
Adults pool, Friendly staff, Family AND Pet friendly, Easy check out, kids own Gong to ring for service, Kid friendly hotel with kids movies and visitors to the hotel.
The weak points
Not enough elevators running during March Break (there were about 3-5 elevators not running during the break making for very long lineups to get up to your floor)
0 0
Pro
Click to see hotel on Google Maps
Toronto's best
Overall Impression Quality vs Price Food & Restaurants Families
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Incredible Family Hotel
Our rooms were amazing. They have a lot of space, extremely clean and up to date as well. Staff was amazing and quick to respond to any inquires any of us had. The Beds were comfy and provided 2 great nights of sleep.
If you are looking for a place to rest your head or take the kids for a family trip then truly look no further as this resort was amazing and we will for sure return. [Details]
Very busy but great service