Maingate Lakeside Resort

small insects running all over the table,light table and dresser. [Details]

The hotel was good value for the money. The rooms were clean. Although it was a little older, most things were good. We had trouble getting hot water the first day but called the front desk and they fixed it that same day. The spout on the sink tap broke off one day, but again we phoned and it was fixed by the time we got back in the evening. The only complaint we had was the pool was too cold to use, 3 pools advertised as heated but they were not. That was disappointing.Free WiFi would have been a great benefit. Other than that it was fine. We did not eat there. [Details]

We had a difficult time locating the hotel...its tucked in behind stores and restaurants on the main road and their sign is in acronyms.
We had issues checking in...the front desk informed us that RST-PREM KG meant that it was a request only, and that it was an additional charge per night for a King bed room!! I`d hope that those working in the industry would have better customer service skills and understand the Hotel Vouchers. The hotel was as to be expected at this price point. [Details]

Overall it was a positive experience. Only a few minor clitches that need attention and you would be up another level. I wish you had a postcard of this resort. [Details]

nice spot good staff well looked after [Details]

This hotel is pretty much what one would expect staying on the strip in Kissimee. We upgraded to the premium King room and it was fine. We stayed pool side on the ground floor and we were worried about the noise of the pool but it wasn't an issue. The pool is very nice and warm and the deck is laid out well. Rooms were a little damp as it's obviously an older place but it was okay. Didn't seem like that many people were staying there but the hotel is quite large and spread out. Good location only a few mins to I4 and other main roads. [Details]

hotel was ok the swimming pool was clean It was as expected. the price is right too [Details]

We arrived early Sunday morning to hotel, tried to check in around noon but was told to come back after 3. When we got there after 3, room was not quite ready, had to wait a bit more. But, we got request for Lakeside room, facing mini golf course.

Room size very spacious, but had many problems. Sink was continuously clogged, told front desk multiple times, nothing was done about it. Some staff members very young, giving us wrong answers (ie. there is no microwave use at night, when it's available 24 hours as we later discovered).

If we left towels to be replaced, they would take old ones and not give new ones. Same with coffee cups, sometimes forgot to replenish for next day. However, replaced towels had dead bugs on them & there were dead bugs in room.

Wireless internet in rooms but connection very weak and slow. Mini golf course on site, good for families. Must pay daily resort fee.

Location next to Disney was great. Shuttle to Universal left first in the morning at 7:30, a bit too early since you got there way before the park opened. Buses to Disney was later at 9am. Close to parks but far from shopping and airport - need about 30 mins drive.

I'm satisified only because the value for money was worth it. Otherwise, if you don't mind paying more, try another hotel with better service and amenities. [Details]

WE stayed here before so we knew exactly what to expect......
1. clean rooms
2.nice pools
3.working quiet A/C

and that is what we recieved this time too. If you are looking for a quiet pool, there is small one away from kids( there are many vacationing disney families)
The fridge is nice as you can stock it with basic food and drinks.
Location is close to several restaurants and a grocery store.
Will go back again. [Details]

old and rundown due for a makeover and better appearance [Details]

We returned to same hotel for a SECOND time this year!!(January AND February)friendly staff,Clean rooms,handy location,Plenty of parking.Did NOT like rooms at back of hotel on roadway,but staff explained upgrade rooms(King/poolside)and that was EXACTLY what we wanted .We choose this Hotel instead of returning to the Carribean!!this year [Details]

This is a very good deal. The hotel is well spoted and the stream of services is perfect for a familly. [Details]

This was a nice holiday for the 2 of us without the kids. The best western was very queit and relaxing. The rooms advertised is not what we got. We wanted a sofa in the room but they don't even have them available we were told on check in. The gym came in handy and the pools were very nice. The kids and families only come around the pool areas late in the day so it was always peaceful till then. Lots of good restaurants in walking distance. Knowing what to expext, we would likely stay again. [Details]