Honolulu

We thought the Alohilani was an amazing place to stay. We booked a room right with a view right on the water side and we were rewarded with views of surfers during the day, sunrises (although we didn't get up that early) and sunsets. Our cleaning person was so amazing and personable - I'm sorry we didn't remember her name. Great restaurants nearby. And, we'd be remiss if we didn't mention the 5th floor rooftop pool and deck. Very well appointed with wonderful chairs, a great pool and a nice hot tub. The food was good too. We hope to make it to Honolulu again and if we do, Alohilani will be the first place we will check out to stay.

Our experience at the hotel has been great. The room was clean, the staff were friendly and helpful. The amenities are also comprehensive and the location is also very convenient.

Overall we were pleased with our accomodation, a good way to be in proximity to Waikiki Beach without spending a fortune.

The staff in this hotel were great! They were super friendly, always more than willing to help us in any way they could, always smiling and cheerful. Breakfasts varied from day to day and there was always lots to eat! No restaurant for lunch or supper in the hotel, but Dominoes was there. We found our room quite adequate, not super large but we didn't spend a lot of time there anyway. Could use better lighting over/around the mirror for makeup and such.

Hotel is a historic victorian style building situated in the centre of very busy downtown Waikiki. Our room overlooked the courtyard with a bit of an Ocean view with a balcony. The room had a large king bed as described, which was too soft, the safe had a malfunction and needed repair, had to ask for another coffee maker since it leaked, and the phone jack was corroded and had to be replaced for the phone to work. Service was excellent in repairing all of the above mentioned items, almost lost the use of a safe since we were told to move rooms or live without a safe if it couldn't be fixed. Bathroom needs to be updated for the price package we paid for 14 days and water pressure was low. Entertainment was great in the hotel, nightly in the lounge, and by the Beachside Bar. Drinks and food over priced in the hotel and everywhere in Waikiki. Pool too small, filled with children all of the time so we rented an umbrella on the beach most of the time. Hardly could get a lounge chair near the pool. People saved the chairs by 6 a.m. and left them with their blankets on them. This should have been monitored better by the pool side workers. Concierge service was great and available. Service desk was wonderful. Small laundry facilities in the basement to use if needed. All in all, had a very nice time at the hotel but would choose another one next time we go with less families, larger pools (one for the kiddies), more lounge chairs.

Beautiful spot not too far from the beach, the pool area was nice for the evening swim. The elevators sucked, people would cram in them cause one would come ever 10 mins.. even when the one would come finally,then it would be crammed to the max.. we where on the 9th floor so we would take the stairs at least once a day.. we where there for 7 days and housekeeping came only once. I called and asked, they do it every 3 days but our first housing was 5 days in.. then the next day they where trying to do it again and we didn't need it.. Overall Hawaii is amazing and I loved the hotel cause it wasn't in a super busy spot. Tho there was a group that would come at 7am to the Hilton and do a chant, that woke us up lol.

I can say that location is good. Staff was good. Bathroom, kitchenette needs renovation. As I opened the kitchen cabinet the upper door fell on my hand. I hope that all rooms in this hotel are not in the same condition.

This is a wonderful hotel on the beach. It is a calm oasis in the bustle of Waikiki with beautiful gardens, lovely, welcoming staff and beautiful rooms in the heritage part of the property which overlooks the gardens.

All very good other than a couple of the desk staff (female) who were kind of cold. Aaron on the concierge desk and his assistants were most friendly and helpful. The breakfast area was pricey, but still friendly. The maid service was very good, and again friendly.

Overall we enjoyed our stay at this hotel. Staff is very welcoming. The lobby design is very cozy and relaxing, but room was small and modest (we stayed in standard city view). Location is very good at the end of Waikiki with good beach (sea wall) for both surfers and those who are very average swimmers.