Holguin

This was my 14th trip to Cuba ; fist time at this resort. It's a nice place to stay. Employees are friendly and ALL of them work really hard to make your stay memorable. The contrast with the real-Cuba is enormous. People have 1 or 2 hours of electricity per day, food shortages, high prices for basic needs and an inflation level that's beyond belief. The workers on the resorts are the lucky ones ; most of them make more money than a doctor...... because of the tips. They work 48 hours per week ; some over 70 hours. We didn't see any oranges, limes, lemons and bananas ; fish was available two days at the buffet restaurant. Pork and chicken were available every day. Spiny lobster / langoust was always available at the Elite-restaurant. We all know that the country is in hard shape, so be happy with what's there and ENJOY ! You won't be hungry ! Get off the resort....and find out how lucky we are !! Tobacco products are hard to find. The cigar shop at the resort was closed. I was told that all cigars are going to China. For cigarettes you need to get off the resort into the ''çafeterias" uphill from the resort. If you can find them, be ready to pay CAD 5.00 for a pack of 20.( Rothmans ). The resort is fairly new and the gardens are gorgeous. Restaurants are "Cuba-standard" and all ok ; the Indian restaurant is a touch above the others ...try it ! The Snackbar ( open 24 hours ), close to the beach is nice, especially when you want a bite and/or a drink late at night. Rooms are great ( with fridge, but no coffee maker ). We always had (warm) water. When there's a power failure, the resort's generator kicks in after 3-4 minutes. TV service was not always available..... Internet ( free ) worked 90% of the time, though you have to sign in again regularly. What we really didn't like : the loud boom-boom music....sometimes until 10pm.

Une semaine sans aucune pluie avec une brise au bord de la mer ça fait toujours du bien..Pour passer un semaine tranquille et être vraiment dans un sanctuary sans enfants, il faut être premium( resto privé,bar privé..)...car en base saison, la section Sanctuary pour adultes n'est pas vraiment existante, buffet et resto carte sont en commun avec les familles, beaucoup de bruit la nuit et peu de sécurité sur le site...excursion carmaran superbe! Apportez votre gourde pour drinks et du cash pourp sur l'île, forte présence des locaux cubains sur le resort disons que nous n'avons pas tous le même respect d'attendre notre tour au buffet et d'opter pour des portions raisonnables dans nos assiettes! Personnel du Bites très accueillant, Nataly an bar du lobby aussi ..sinon un peu de nonchalance au niveau du service au front desk et au buffet... Chambres tenues propres mais très humides tout de même, eau et papier de toilette dans la chambre à chaque jour, difficile de changer les serviettes de plage...la bouffe est redondante mais bonne, c'est Cuba, il manque de quoi de différent à chaque jour mais il faut prendre en compte que le resort est à 1:45 de la ville de Holguin alors... Peu de choix de drinks...je n'ai pas vu Mojito de la semaine...on peut marcher sur la plage malgré la présence de Sargasses ,mais pour se baigner confortablement il faut des souliers d'eau car beaucoup de coraux partout, la mer est assez agitée on peut tipper en CN ou en US, ils ne peuvent déposer que des billets en bon état dans leurs banques. Personnellement, à cause de la plage rocailleuse, le peu d'animation sur la plage et en soirée et de la longue ride dautobus je ne retournerais pas à cet hôtel, mais c'est un rapport qualité -prix acceptable en bas de 1200$ en été.

We have spent a week in Playa Pesquero resort. I have to mention that the resort is huge and the first two days I was able to get to the restaurant and the beach only using the maps (it was good that they have a lot of them). Our room was in the building 33, which I found to be a very good position (closer to the beach). The room was very clean and the A/C was functional (I heard rumors from previous guests that they were having issues). No power outage and the "lenternet" was available in our room and even on the beach (on the beach they were few glitches, but still..). The resort very well maintained. For Cuba, the food was unexpected good and the cookies, very often, incredible . No water sports available due to gas shortage for the emergency boats.

That should say it all!

We had 2 Oceanview Premium rooms in Building 3 on the 4th Floor. The rooms were very nice and cleaned daily. The fridge was not stocked on a daily basis but it didn't bother us. There was a lack of white wine which was a bit of a bummer but we made do with other drinks. Some days they did not have any bread but we almost had plenty of food to eat. I would highly recommend getting the Premium package as it gives you more options for food in your own building near the pools. The Staff as always in Cuba, were all amazing and hard working. Pools were also very good and clean. A lot of wind so we did not end up staying at the beach at all. Would definitely go back!!!

The resort's staffs are very friendly and greatly. The room is clean and AC and hot water are perfect. But there are a lots of tiny bugs and bite you and cause itchy. My arms and legs are bitten allover. It was nightmare. The beach is ok. But the sea is very shallow and not for swimming. The room electric voltage is low. My cellphone is difficult to charge unless sometimes in the morning and shutdown your room AC then can charge it. WIFI is very bad.

Absolutely incredible they went above and beyond to make it sooo special!!! There is nothing like it. The staff are all incredible, always happy and willing to serve you in any way possible!!! It is top notch!!!!! It's unique and perfect!!!

This was the most accommodating hotel/ resort. We had issues with our first room and spoke with hotel staff who then upgraded our room for free and switched our room without any hassle. Hotel staff was friendly and helped guide us to figuring out excursions. I have nothing bad to say about this resort. The food was good as well, lots to choose from at their buffet. I was told you get what you pay for, so I didn't have high expectations. But this resort really exceeded our expectations and we would not hesitate to return again. Wifi was slow (it did work) but you are on vacation after all. Beaches were within walking distance and very clean. They had nightly entertainment for everyone of all ages. It was overall an amazing experience.