240 reviews
Nope. Never again.
I will start with the beach is absolutely beautiful. Long, walkable stretches that feel safe, even as a woman solo brach walker. However, there's lots of seaweed that doesn't get cleaned up, so to get to the water, you have to walk through piles of it. The food is basic and we found our favorites that we kept returning to.
The rooms though, are absolutely terrible. Ours constantly smelled like mildew even though we're running the AC almost constantly. Housekeeping keeps spraying an air freshener which masks it for a bit but it still returns. Our bathroom had a hole in the corner of the ceiling stuffed with paper towel. When we asked if it could be cleaned, the lady said that the hole lets bugs in, so they keep it filled.
The water is not drinkable and they provide two standard sized bottles of water for teeth brushing and drinking. When we called down to the front desk, they told me the first bottles were complimentary but you have to purchase more from Guest Services if you need more. We went through the two bottles on our first night so it's definitely not enough.
There have been definite, visible leaks from the room upstairs, based on the mold and mildew stains on the ceilings. Upon check-in, the staff told us there's no updated rooms (although we found out later that there are) so there was no where to move us to. The resort was less than half full so we have a hard time beelieving there weren't any other options.
While you're out of your room, the resort is good. The pool is about 90 degrees all the time and refreshing. The weather is beautiful and the beach gorgeous.