Dominican Republic

My family and I had an amazing time on our Dreams holiday. The resort staff was so wonderful. Our butler Domingo was so helpful and kind. The kids loved going to the kids club everyday. The girls there made the kids feel safe and comfortable. They loved Raindow, Monana, Cuteness, Candy, Queen and Happienss so much. I also thought the events staff did such a good job with the fun games at the main pool everyday. If you are looking for a great time visit this resort

This was our first sun destination this year. We've heard good things about this hotel so we thought we should give it a try. We are experienced travelers and our expectations were probably a little high for this one. Our dissapointment came right off the bat, when we entered the room. The concept/design intention is great. However, I've never seen a hotel room finishes more poorly executed in my entire 30 years experience. Right as you enter it, the linoleum floors (first time I see linoleum in a hotel room) look moldy, stained and deformed from all the humidity. The walls are patched and painted over without any attention to finishing/sanding. The paint job also very badly done. A 3 year old could do it better. The grout in the shower tiles were moldy as well, not cleaned properly. The toilet was not cleaned, there were blood marks/splashes on the wall beside it as well. The shelves were dirty with sticky liquids of some sort.The fan in the room makes a bad noise as it will fall off. The phone does not work in the room. Apart from that, the bed sheets were clean, the towels were clean. We did mention the condition of the room to a few employees around but we never got any response back. The hotel staff was polite. The waiters in the buffet were attentive and nice. We particularly liked Wilton so we went there every night for a little desert or chese plate after dinner to be on his station, to say hello to him. Out off all the a la carte restaurants, we tried the Bordeaux, Portofino, the mexican and the beach Grill. The beach grill had a great steak, and the French one had a very good duck confit and lamb shank. The entertainment was very good compared with other all-inclusive resorts we've been at. The entertainers work hard all day trying to make the customers feel welcomed and not bored. The spa was nice, but felt a little rushed through the water treatments and some of the massage therapists lacked proper training, were inexperienced. One would expect a minimal professional massage for the "premium" price they charge. The bathrooms at the pool and on the beach were not clean and often missing soap and paper. The floors and sink area were not tended to often enough as well. The bar staff on the beach were always around if you needed a drink. We did not like the constant harassing of the beach vendors. Another inconvenient thing is that you need to pay around $1000 CAD extra for the "Preferred" status upgrade to get a better room and have access to other amenities of the hotel, like sections on beach, pool, bars. restaurants, lounge, etc. Everywhere you turned, there were signs with privileged area where you would not have access to. This makes you feel a little off, unapreciated as a guest. We were offered that upgrade at the beginning but we refused it because they said that there is no room available for us to upgrade to. Therefore, considering the "spare room" we got stuck with for the whole stay, it made no sense to pay that enormous amount. Overall, not the best place we've stayed at, but the people are nice. I don't think we will revisit this resort. P.S. we did tip all the employees that serviced us, all around the resort, regardless of the service quality provided. We come from a lifetime of services ourselves...

Great Hotel. Staff was extremely friendly and there was someone always around to answer any questions. Pools were clean and beautiful to look at. Food was great, even at the buffet. My agent, Melissa Shah, knew I wanted to relax but my partner might want to party. Her recommending staying at Dreams but having access to Breathless was the perfect solution.

Would go again! As advertised, quiet and remote, but excursions are possible, and could go into town. A great place to go and crash and not move for a week. Being on the bay gave lots of boats and one cruise ship, but quiet and not loud. Great place, would go again!

We stayed a total of 7 nights in the "adults only" area which is the upscale area of the whole complex, check-in process was expedite and they provided us a private space to get changed as we got there earlier than the check-in time. Inside the hotel there are VIP areas that belong to the "Exclusive Traveler Club", and there are sellers that are constantly trying to sale you the club, be aware of them. The beach is gorgeous; however the amount of lounge chairs is not enough for all the guests, therefore we had to wake up early to "reserve" a pair, otherwise we would have seated far from the beach. The gardens and common areas are beautiful and well maintained, we stayed on the third floor with an overview of the pool and main plaza, a bit far from the beach but was OK. There is a bar nearby the beach and the staff is always available to serve, in general the people working there are super friendly, kind and happy. There are several restaurants with different type of food, from Italian, Peruvian, Steak house, Asian, etc. most of them needs a reservation which can be done through a website, and of course there is a buffet with good options, including a “Dominican” theme night on Friday with typical food, rum and performance, it is highly recommended! There are more facilities in the other side of the complex including shops, restaurants, pool, theatre, etc. We ended a couple of nights in that area as the shows were more entertained as the VIP area is calmer and quieter. Also, there are kayaks available for free, as well as snorkeling and sailboats. The closest town is only 15 min away by walk, cute area with shops, restaurants and bars. In general we had a good week, if only the beach area was less crowded… :)

We stayed for 10 days and were 2 couples. We enjoyed our vacation. The hotel was very nice and clean. The food was pretty good and there was a decent choice. It's a smaller complex so great for those who have difficulty walking. We had a swim out room and loved the privacy of being able to cool down without going to the bigger pool. We had some minor issues, mix up at check in ect but they were handled without too much trouble. I would recommend this hotel if you're looking for a quiet getaway to soak up the sun and relax.

Bahia Principe Esmeralda.

The resort was a lot smaller than we typically vacation at. For some ways, this was good, as service in restaurants and bars was fantastic. However, being so small had less to offer for kids activities.

Our stay at the Bahia Principe Grand Aquamarine was outstanding from start to finish! From the moment we arrived, the staff set the tone with their welcoming attitude and genuine care. Every interaction felt relaxed and friendly which made the entire experience feel effortless and comfortable. The resort itself is beautiful. The grounds are kept in excellent condition, the pool areas are spacious and there were a lot of opportunities for activities. The room and the food were amazing, and I can't overstate how much my partner and I enjoyed our stay.

Beautiful resort, lots to do and calm adult side. I got really sick and was taken to the hospital for 24h with a bacterial infection but was well taken care of thankfully. The beach was beautiful, lots of seaweed but they would clean it daily. Even despite getting sick, I would recommend.