Cayo Coco

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Best hotels in Cayo Coco, based on:
#2 Pullman Cayo Coco
#2 Pullman Cayo Coco
Cayo Coco
Cuba
525 reviews
Family Vacation at the Pullman Cayo Coco
We were travelling in a group of 8 people (5 adults and 3 kids) Check in - was smooth, no issues, they gave us the rooms we requested when we booked Food - large variety of food for both kids and adults. Fish everyday, pasta, pizza, burgers, etc My only issue with the buffet, was they had no kids area for food, which was a challenge. We did have to wait in line at the buffet to get pasta (which the kids loved) but we would have to wait at least 20-30 mins. They didn't have pasta already where you could serve yourself. That being said, the pasta was delicious. Beach - was beautiful and lots to do for the kids and family. Free catamaran on the resort, volleyball, basketball, tennis, ping pong. Pools were super clean and always games for the kids to play Lots of chairs, we did reserve ours, but there were so many. You can also take long walks on the beach which was nice We did encounter some jellyfish but they didn't sting, so no issue Rooms - beautiful, big and super clean. I loved the bathroom, where you can shower and bath at the same time :) Last time I was in Cuba was 10 years ago, they really stepped up there service and food quality. I went not having high expectations, but I was pleasantly surprised how good everything was Entertainment - was average, some nights were good, some were a bit boring (only when they did stuff with the audience - that was 2 nights out of the 7) Overall great trip, only 10 mins from the airport!
#4 Sol Cayo Coco
#4 Sol Cayo Coco
Cayo Coco
Cuba
450 reviews
5* in my eyes
Absolutely one of the best vacations I have had in all of our many many times in Cuba! Our room was clean and spacious, and beds and pillows were comfortable. Despite my dietary needs, the food was plentiful and the Chef looked after making sure my needs were met! I love the lobby it is the place where good friends meet, share the laughter and the fun, sipping on a cappuccino, mexican coffee or a glass of wine, it is very inviting, thank you Alex and the fantastic bartenders! The pools are pristine, and there is a place for everyone, I do wish they had steps, a handle or ladder to remove ones self from the lower quiet pool, as some of us are afraid of falling. The massages are to die for, oh my god they are wonderful, and Baby should be commended on her professionalism. Thank you Baby! The beaches, what can I say? They are both exquisite, clean and comfortable, you have two choices which is wonderful, you have the one in front of the hotel, which is great for swimming etc. Or you have the one that is accessible from the Hotel that is pure caribbean, you can walk for miles along the beautiful coast, barefoot and tranquil, limited on chairs as it is a public beach, but breathtaking none the less. And last but not least, all the staff...wow...they are amazing!!! The staff make this Hotel a 5 star in my eyes!!! Congratulations to the new manager Pablo Balsa, he and his staff made our vacation something to remember, along with Naivi, Lissett (Lizzy) Henry, Alex, Baby, Roly, Yanitza, and I know there are many more wonderful staff, and I apologize for not remembering your names, but you are in our hearts! We will return very soon! Paul and Lynn
#6 Gran Muthu Imperial
#6 Gran Muthu Imperial
Cayo Coco
Cuba
81 reviews
Least favourite trip to Cuba
My wife and I have travelled to Cuba 6 times. This would be my least favourite resort. Not everything was bad there were some good points. We arrived around noon check in was quick and to our surprise room was ready. Room was nice two double beds not King bed like requested. Kevin the porter was very friendly and helpful best staff member there. When we arrived to room air conditioning did not work Kevin tried could not get it to work he told us to go have fun and he would get some one to fix it. When we returned a few hours later it was working perfectly. The buffet was much smaller then any resort Of the same size I have been to. It was not designed well as lineups for cook to order items blocked buffet food and the plates were in odd place like middle of the lines. There were fewer choices the man most places I've been to. They did have more vegetables then we are use to getting in Cuba. The staff were hit and miss in the buffet restaurant sometimes you would be finished before water and coffee were offered sometimes you got it right away. Pros good coffee and speciality coffee in lobby bar and snack bar. Lots off hot water and great water pressure Front desk was friendly Lobby and grounds were really nice Maid in unit 6 was great and room was clean The upper bar in the pool area made great drinks and bartenders were awesome. Cons snack bar food was inconsistent sometimes good sometimes not so good stone cold rock hard fries Snack bar staff not friendly and appeared if you were bothering them No clean towels for five days Shower leaked all over floor Pathway dark at night lots of trip hazzards Most staff not friendly Air Canada rep Licet great at booking excursions but useless for anything of importance Power out for the day not able to was hands or flush toilets as no running water for more than 12 hours Small shower Lied to about power outage told whole island out of power not true neighbouring resorts had power For us the cons out weighed the pros and we will not return to or recommend this resort there are much better resorts in Cuba. We will return to Cuba as we love the beaches and the people just not here This place is NOT 4.5 star 3.5 at best
#16 Hotel Colonial Cayo Coco
#16 Hotel Colonial Cayo Coco
Cayo Coco
Cuba
828 reviews
Very disappointed
My wife and I have visited this hotel over 15 times before the hurricane and after. We have stuck by them all along but after this trip we no longer will be supporting this resort. We were there for the 25th anniversary party week and cannot believe the lacklustre party put on by this group. The repeaters dinner on the anniversary day we entered the Fontella at 6 pm as our invitation said and at 745pm we left without even being served. We addressed the headwaiter and received no answers. This was a table of 5 with a 90 year old woman also with us who has been at this resort many more times than myself. Even public relations was present and nothing resolved at all. After numerous complaints of no a/c, tv, or hot water. after our maid helped herself to some of our belongings I formally had a meeting with the general director and our travel rep but as the days went on nothing was rectified at all. Please everyone take note as we are not complainers, we do not demand anything just what we paid for and the last three trips this year we have not received this. We were a part of 40 repeaters back for the 25th anniversary but the majority of us will not return until the hotel starts repairing the stuff we pay for not just paint the buildings to make them look pretty. This was an amazing resort that we fell in love with 9 years ago BUT it has turned into a poor managed and run wore out hotel and this is very disturbing to a lot of us who called it our cottage.
#18 Club Cayo Guillermo
#18 Club Cayo Guillermo
Cayo Coco
Cuba
583 reviews
The perfect getaway!
We were 2 tired souls desperately looking for a relaxing getaway, and that's exactly what this vacation was...wonderfully relaxing. We had booked the bungalow (an upgrade). Once checked in, we were a bit disappointed by the size of the 2 beds in the room. We ended up having to sleep separately..although we could have pushed the two beds together, we were too tired to care. We also struggled to sleep because we didn't realize at the time of booking that the bungalows have two rooms. The wall separating each room might as well not even be there, it sounded like the people next door were in the bed with us. Luckily we had ear plugs and soon fell asleep. The resort was full but they managed to accommodate our request to move to a concrete room and was very happy with this room. Clean, very comfortable beds and the shower was great with lots of pressure and hot water. Now for the great parts of this resort. The beach had lots of loungers and very clean and seaweed is cleaned regularly. Everyone was very friendly and many of the staff spoke English. One person stood out. Alex (one of the managers) was there day and night, making sure everything was running smoothly and was exceptionally welcoming and extremely kind. He is, most definitely, a great asset to this resort. Although the resort is a bit dated, there are many areas that are quite lovely. The pools are well maintained, and even though the resort was full to capacity, I never once had to search for a lounger. The grounds are very well kept, buildings looked freshly painted and looks like a little village in the bungalow section. The food was, in all honesty, my biggest concern. For a 3 star resort, I was expecting the usual. Boy was I in for a treat! Not only did I find food I liked...but it was tasty!! Like really tasty. This was a highlight of the week. I actually didn't eat very often at the grill because I saved my appetite for the buffet! We went to only 1 a la carte, the italian one. Without a doubt, if you follow their advice on what is good, you will have a great experience! The only down side was their seafood spaghetti...it tastes a lot different than you would expect. We didn't take in a lot of entertainment since we are early risers, so bedtimes were super early...but the shows we did see were extremely good and worth watching. One of the best excusions we chose was the spa package. YOU WILL NOT BE DISAPPOINTED. A quick 25 minute double decker bus ride will take you to the Plaza Flamenco. Here you can relax and enjoy yourself...this was a huge treat...not to be missed when going to Cayo Coco island. Cesar (another manager) let us know that there are plans for lots of work to be done as a Canadian company recently purchased this resort. All in all I was pleasantly surprised by how accurate the other reviews are about this place. We are definitely going to come back...next time will be for more than just 7 days. Thanks to all of the staff for making this getaway the most memorable one! Until next time.

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