5* in my eyes
Absolutely one of the best vacations I have had in all of our many many times in Cuba!
Our room was clean and spacious, and beds and pillows were comfortable. Despite my dietary needs, the food was plentiful and the Chef looked after making sure my needs were met!
I love the lobby it is the place where good friends meet, share the laughter and the fun, sipping on a cappuccino, mexican coffee or a glass of wine, it is very inviting, thank you Alex and the fantastic bartenders!
The pools are pristine, and there is a place for everyone, I do wish they had steps, a handle or ladder to remove ones self from the lower quiet pool, as some of us are afraid of falling.
The massages are to die for, oh my god they are wonderful, and Baby should be commended on her professionalism. Thank you Baby!
The beaches, what can I say? They are both exquisite, clean and comfortable, you have two choices which is wonderful, you have the one in front of the hotel, which is great for swimming etc.
Or you have the one that is accessible from the Hotel that is pure caribbean, you can walk for miles along the beautiful coast, barefoot and tranquil, limited on chairs as it is a public beach, but breathtaking none the less.
And last but not least, all the staff...wow...they are amazing!!!
The staff make this Hotel a 5 star in my eyes!!!
Congratulations to the new manager Pablo Balsa, he and his staff made our vacation something to remember, along with Naivi, Lissett (Lizzy) Henry, Alex, Baby, Roly, Yanitza, and I know there are many more wonderful staff, and I apologize for not remembering your names, but you are in our hearts!
We will return very soon!
Paul and Lynn